About Downstream Casino Resort
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Quapaw, OK, US
Year founded
2008
Job description
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required
Efficiently prepare and serves to customers in pool area following the sequence of service standards set forth by management
Slices and pits fruit as required
Possess complete beverage knowledge of all products served
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Works closely with Players Club to promote new card sign up programs
Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors
Provides personalized service and uses guest name
Resolve service problems according to guidelines
Takes food orders when working in the pub and delivers to guests
Adheres to regulatory, departmental, and company policies in an ethical manner
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Downstream Casino Resort
QUALIFICATIONS/REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
Must be 21 years of age
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening
The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required
Efficiently prepare and serves to customers in pool area following the sequence of service standards set forth by management
Slices and pits fruit as required
Possess complete beverage knowledge of all products served
Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Works closely with Players Club to promote new card sign up programs
Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors
Provides personalized service and uses guest name
Resolve service problems according to guidelines
Takes food orders when working in the pub and delivers to guests
Adheres to regulatory, departmental, and company policies in an ethical manner
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Downstream Casino Resort
QUALIFICATIONS/REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
Must be 21 years of age
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening
The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
downstreamcasino.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Bartender?
A: To succeed as a bartender, one must possess core technical skills such as knowledge of various cocktails, spirits, and wine, as well as the ability to multitask and manage cash handling and inventory. Soft skills like excellent communication, interpersonal, and time management skills are also crucial, enabling bartenders to effectively interact with customers, manage a fast-paced environment, and maintain a clean and organized workspace. By combining these technical and soft skills, bartenders can provide exceptional customer service, increase sales, and build a strong reputation, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Bartender?
A: A typical career progression for a Bartender involves starting as a Barback or Server, then advancing to a Junior Bartender or Mixologist role, and eventually becoming a Lead Bartender or Bar Manager. Key opportunities for skill development and professional growth include learning about spirits, mixology techniques, and customer service, as well as developing leadership and inventory management skills. Long-term career prospects for a Bartender may include opening their own bar or restaurant, becoming a beverage consultant, or transitioning into related roles such as event planning or hospitality management.
