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Relay Service Jobs (NOW HIRING)

Relay Apprentices are responsible for start-up testing and maintenance activities associated with ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...

Relay Apprentices are responsible for start-up testing and maintenance activities associated with ... Employee Services will contact you regarding your request. Additional Responsibilities: As a ...

Relay Settings Engineer

Charlotte, NC · On-site

$57K - $104K/yr

... services for electric power substations, transmission and distribution systems, protection and ... Prepare relay settings from 4.16kV through 500kV including relay set points, logic diagrams ...

Relay Settings Engineer

Charlotte, NC · On-site +1

$57K - $104K/yr

... services for electric power substations, transmission and distribution systems, protection and ... Prepare relay settings from 4.16kV through 500kV including relay set points, logic diagrams ...

Relay Settings Engineer

Framingham, MA · On-site +1

$57K - $104K/yr

... services for electric power substations, transmission and distribution systems, protection and ... Prepare relay settings from 4.16kV through 500kV including relay set points, logic diagrams ...

ReNuke Services is seeking a Relay Transmission Engineer IV for our client site in Charlotte, NC! Description: Full time, hybrid, 3 days/week. Personal vehicle will be driven w/mileage reimbursed The ...

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How much do relay service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for relay service in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $32.45 per hour, depending on experience, location, and employer.

What is a relay service?

A Relay Service job involves assisting individuals who are deaf, hard of hearing, or have speech impairments by relaying conversations between them and hearing individuals. Operators or agents use specialized equipment to facilitate communication through text, voice, or video relay services. This role requires accuracy, confidentiality, and strong communication skills. It helps ensure equal access to telecommunications services for all individuals.

What does a relay service operator do?

A typical day for a Relay Service Operator involves answering calls from individuals who are deaf, hard of hearing, or have speech disabilities, and relaying messages between them and standard phone users. Operators work with specialized telecommunications equipment to ensure messages are conveyed accurately and confidentially. This role may require sitting for extended periods, maintaining focus during repetitive tasks, and handling a high volume of consecutive calls. Relay Service Operators often work as part of a supportive team and may have opportunities to cross-train or advance into supervisory or training roles within larger organizations.

What are the key skills and qualifications needed to thrive in the relay service position, and why are they important?

To thrive as a Relay Service Operator, you need excellent listening skills, clear verbal communication abilities, and a high school diploma or equivalent. Familiarity with telecommunications equipment, specialized relay software, and TTY/TDD systems is typically required. Strong attention to detail, patience, and discretion are important soft skills for supporting diverse callers. These qualities ensure that operators can accurately and efficiently facilitate conversations for individuals with hearing or speech disabilities.

What does a relay service do?

A relay service facilitates communication between individuals who are deaf, hard of hearing, or have speech disabilities and others through the use of technology such as video relay, captioned telephone, or text relay. Relay operators or agents assist by translating spoken words into text or sign language and vice versa, often working in real-time environments that require strong communication skills and familiarity with assistive technologies.
More about relay service jobs

What cities are hiring for Relay Service jobs?

Cities with the most Relay Service job openings:

What are the most commonly searched types of Relay Service jobs?

The most popular types of Relay Service jobs are:

What states have the most Relay Service jobs?

States with the most job openings for Relay Service jobs include:

Infographic showing various Relay Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,570 per year, or $27.7 per hour.

Full-time

Re-posted 26 days ago


Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility


Job description

Work Place Flexibility: Onsite 

Legal Entity: Entergy Mississippi, LLC 

* This position can be filled by a Relay Apprentice 1st Year through 4th Year. *

Relay Apprentices are responsible for start-up testing and maintenance activities associated with substation and system protection equipment.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing. 

JOB RESPONSIBILITIES:

  • Perform routine and emergency maintenance and repairs on all types of substation protective relay systems, control equipment, and communications equipment
  • Installs, commissions and tests substation protective relays, digital and analog telemetering, power-line carrier transmitters/receivers, wave-traps and carrier tuning equipment, transfer trip carrier and tone equipment, transducers, digital fault recorders, sequence of events recorders, substation PLCs and CPUs, remote terminal units, transformers, breakers, and substation communications circuits from the demark point to all internal substation equipment
  • Commissions, maintains and tests current transformers, coupling capacitors, fiber optic cable to high voltage equipment and substation control cable in substations
  • End-to-end relay testing using Doble ProTest software or Protection Suite
  • Prepares and maintains records of equipment tests and maintenance records
  • Makes special tests as directed in connection with operation, maintenance and design of all types of electrical equipment and systems associated with substations and system protection
  • Switch and ground substation equipment in accordance with Entergy’s Switching Procedures, Grounding Procedures, Safe Work Procedures and Safety Rules
  • Trains, coaches, and mentors fellow employees in related activities
  • Responds to emergency conditions and troubleshoots and repairs problems

JOB QUALIFICATIONS:

Minimum Education:

  • Associate degree in Electrical/Electronics, or Military equivalent or equivalent work experience

Minimum Experience:

  • 0 - 4 years of experience
  • Preferred: Prior electrical substation relaying experience

Minimum Knowledge, Skills and Abilities:

  • Basic knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and NERC protective relay standards
  • Knowledge of electric utility systems operation, maintenance and construction practices
  • Demonstrated aptitude to work alone in unsupervised situations
  • Demonstrated computer skills, Windows, Excel, Access and Word
  • Ability to work effectively in a culturally diverse work group
  • Ability to read and understand electrical one-line diagrams, schematics and wiring diagrams, technical manuals and instruction books
  • Computer competency required
  • Must work safely at all times
  • Must be dependable and reliable, and work as member of a team
  • Must have good interpersonal skills
  • Must be self-motivated with ability to make decisions
  • Must be available for 24-hour callout and available to work overtime hours to maintain continuity of service as emergencies require
  • Preferred:
    • Knowledge of protective relaying, SCADA, communications, and substation equipment
    • Familiarity with Schweitzer, ERLphase and Electromechanical relays (Westinghouse and GE)
    • Knowledge of Doble ProTest or Protection Suite
    • Excellent written and verbal communication skills together with proven commitment to safety and customer service
    • Prior experience installing, maintaining, testing, & repairing circuit breakers, transformers, switchgear, and similar equipment

Any Certification, Licenses, Testing, etc.:

  • Must have or be able to obtain, and maintain a valid driver’s license; valid driver's license and good driving record
  • Must have or be able to obtain a TWIC card
  • Must be EEI TECH Test Recommended
  • Candidates selected to take the TECH Test will be invited via e-mail *MONITOR YOU SPAM/JUNK EMAIL FOLDER!

Primary Location: Mississippi-Grenada Mississippi : Grenada 
Job Function: Field & Skilled Trade
FLSA Status: Nonexempt 
Relocation Option: No Relocation Offered
Union description/code: MS Bargaining - Trans-M04 
Number of Openings: 1
Req ID: 122808
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

 Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test.  The test brochure will give you critical information on the test such as time allocated and number of questions.  Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID:  entergy, password:  practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.


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