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Relay Service Jobs in Michigan (NOW HIRING)

EPS

Relay Technician II

Riverview, MI · On-site

Relay Technician II About The Company: Ele ct ric Power Systems (EPS) is a NETA -accredited ... Perform and evaluate in-service readings to verify system performance and identify abnormalities.

EPS

Relay Technician II

Riverview, MI · On-site

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... Perform and evaluate in-service readings to verify system performance and identify abnormalities.

Qualus

Sr. Relay Field Technician

Walled Lake, MI · On-site +1

$18.75 - $25.50/hr

Providing Project Technical Support to Field Service personnel Minimum Qualifications * Minimum of 5 years of field experience in commissioning, panel and equipment checkout, relay calibration ...

Qualus

Sr. Relay Field Technician

Walled Lake, MI · On-site +1

$18.75 - $25.50/hr

Providing Project Technical Support to Field Service personnel Minimum Qualifications * Minimum of 5 years of field experience in commissioning, panel and equipment checkout, relay calibration ...

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How much do relay service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for relay service in Michigan is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.99 and $28.50 per hour, depending on experience, location, and employer.

What is a relay service?

A Relay Service job involves assisting individuals who are deaf, hard of hearing, or have speech impairments by relaying conversations between them and hearing individuals. Operators or agents use specialized equipment to facilitate communication through text, voice, or video relay services. This role requires accuracy, confidentiality, and strong communication skills. It helps ensure equal access to telecommunications services for all individuals.

What does a relay service operator do?

A typical day for a Relay Service Operator involves answering calls from individuals who are deaf, hard of hearing, or have speech disabilities, and relaying messages between them and standard phone users. Operators work with specialized telecommunications equipment to ensure messages are conveyed accurately and confidentially. This role may require sitting for extended periods, maintaining focus during repetitive tasks, and handling a high volume of consecutive calls. Relay Service Operators often work as part of a supportive team and may have opportunities to cross-train or advance into supervisory or training roles within larger organizations.

What are the key skills and qualifications needed to thrive in the relay service position, and why are they important?

To thrive as a Relay Service Operator, you need excellent listening skills, clear verbal communication abilities, and a high school diploma or equivalent. Familiarity with telecommunications equipment, specialized relay software, and TTY/TDD systems is typically required. Strong attention to detail, patience, and discretion are important soft skills for supporting diverse callers. These qualities ensure that operators can accurately and efficiently facilitate conversations for individuals with hearing or speech disabilities.

What does a relay service do?

A relay service facilitates communication between individuals who are deaf, hard of hearing, or have speech disabilities and others through the use of technology such as video relay, captioned telephone, or text relay. Relay operators or agents assist by translating spoken words into text or sign language and vice versa, often working in real-time environments that require strong communication skills and familiarity with assistive technologies.

What are the most commonly searched types of Relay Service jobs in Michigan?

The most popular types of Relay Service jobs in Michigan are:

What job categories do people searching Relay Service jobs in Michigan look for?

The top searched job categories for Relay Service jobs in Michigan are:

Relay Service jobs near you
Infographic showing various Relay Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,556 per year, or $24.3 per hour.

Relay Technician II

EPS

Riverview, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Job Title: Relay Technician II

About The Company:

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:

  • Competitive Pay
  • Talent Development – Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Summary:

The Relay Technician II is a mid-level role responsible for performing testing, commissioning, and maintenance of protection and control systems with increasing independence. This position requires a strong commitment to safety, technical proficiency in relay systems, and the ability to support project execution through testing, troubleshooting, reporting, and communication. The technician will continue developing expertise in relay protection schemes, system analysis, and advanced testing practices while working closely with Senior Relay Technicians and Engineers.


  • Adhere to all safety policies and actively participate in job briefings and hazard mitigation efforts.
  • Apply Human Performance Error Reduction (HPE) concepts in daily work practices.
  • Promote safe work behaviors and support team safety initiatives.
  • Perform relay testing with assistance from Senior Relay Technicians and Engineers.
  • Execute element, logic, and basic functional testing of protective relays and control systems.
  • Perform and evaluate in-service readings to verify system performance and identify abnormalities.
  • Conduct end-to-end testing and validate protection system operation.
  • Perform communication installations and testing including SCADA, GOOSE, Modbus, fiber optics, and related protocols.
  • Perform circuit analysis involving protective relays, instrumentation transformers, AC/DC circuits, and overall system functionality.
  • Analyze relay operations, event records, and system performance data for troubleshooting and validation.
  • Read and interpret one-line diagrams, three-line diagrams, AC/DC schematics, and complex protection logic.
  • Develop testing plans and isolation plans to ensure safe and efficient execution of work.
  • Create detailed reports, including test results, commissioning records, and calibration documentation.
  • Demonstrate clear communication both internally with team members and externally with clients, engineers, and project stakeholders.
  • Coordinate work activities with engineers, project teams, and other technicians to ensure project alignment and efficiency.

Required Skills/Abilities:

  • Able to pass a pre-employment drug screen due to this being a safety sensitive position.

  • Complete a satisfactory criminal background check. 
  • Able to work overtime and travel out of town for periods of time. 
  • Must have a valid driver's license and currently have and be able to maintain a good driving record. 
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation or distribution level substations. 
  • Capable of trouble shooting distribution and transmission controls circuits. 
  • Knowledge of relay test software. 

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills. 
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment. 

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred 
  • NETA II Certified, preferred 

Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs. 

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information

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