1

Relay Service Jobs in Maryland (NOW HIRING)

MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: Sr. Relay Technician About The Company: Electric Power Systems (EPS) is a NETA ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Relay Technician II About The Company: Electric Power Systems (EPS) is a NETA-accredited ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

Relay Test Technician

Baltimore, MD · On-site

$21.75 - $29.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Assistant Relay Test Technicians play a critical role in supporting the safe and reliable ... and service. We are growing and actively hiring motivated individuals who are eager to learn ...

Entergy Services, LLC ***This posting is for a potential future opening(s) with Entergy. This ... The relay foreman promotes safe work behaviors and actions from all assigned crews. The relay ...

next page

Showing results 1-20

Relay Service information

What is a relay service?

A Relay Service job involves assisting individuals who are deaf, hard of hearing, or have speech impairments by relaying conversations between them and hearing individuals. Operators or agents use specialized equipment to facilitate communication through text, voice, or video relay services. This role requires accuracy, confidentiality, and strong communication skills. It helps ensure equal access to telecommunications services for all individuals.

What does a relay service operator do?

A typical day for a Relay Service Operator involves answering calls from individuals who are deaf, hard of hearing, or have speech disabilities, and relaying messages between them and standard phone users. Operators work with specialized telecommunications equipment to ensure messages are conveyed accurately and confidentially. This role may require sitting for extended periods, maintaining focus during repetitive tasks, and handling a high volume of consecutive calls. Relay Service Operators often work as part of a supportive team and may have opportunities to cross-train or advance into supervisory or training roles within larger organizations.

What are the key skills and qualifications needed to thrive in the relay service position, and why are they important?

To thrive as a Relay Service Operator, you need excellent listening skills, clear verbal communication abilities, and a high school diploma or equivalent. Familiarity with telecommunications equipment, specialized relay software, and TTY/TDD systems is typically required. Strong attention to detail, patience, and discretion are important soft skills for supporting diverse callers. These qualities ensure that operators can accurately and efficiently facilitate conversations for individuals with hearing or speech disabilities.

What job categories do people searching Relay Service jobs in Maryland look for?

The top searched job categories for Relay Service jobs in Maryland are:

What cities in Maryland are hiring for Relay Service jobs?

Cities in Maryland with the most Relay Service job openings:

Infographic showing various Relay Service job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Sr. Relay Technician

EPS

MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Job description


Job Title: Sr. Relay Technician

About The Company: 

Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:

  • Competitive Pay
  • Talent Development – Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Summary:

The Sr. Relay Technician performs and supervises electrical testing, maintenance and troubleshooting relays in electrical power stations. Your duties involve using relay test equipment and tools to test several types of relays inside the electrical substation. 


  • Must be able to drive daily locally/regionally and be available for periodic overnight travel.
  • Lead safety briefings on job site, identify, eliminate, or mitigate hazards.
  • Utilize Human Performance Error Elimination concepts and tools.
  • Analyze protection schemes for power circuits and other power system components.
  • Perform installation, commissioning, testing, and function testing of substation control circuits on relay panel, transformer & circuit breaker change-outs.
  • Ability to analyze event records and make informed deductions
  • Develop Project Execution, Commissioning, Outage Sequence & Energization Procedures.
  • Project management of large scale and complex projects.
  • Train and qualify Relay Technician I, II, or Relay Engineer I
  • Interact with customers.
  • Perform complex troubleshooting.
  • Perform end-to-end relay testing using relay test software and analyze the operation of the relay based on the fault type run.
  • Lead investigations of electrical related issues, including root cause analysis as needed.
  • Calibrate & perform functional tests on both electromechanical and microprocessor based protective relays for substations.
  • Function as an on-site lead for the project, assign tasks, prioritize activities and interface with customers.
  • Read and fully understand protection and control schematic diagrams and wiring diagrams and catch mistakes and problems with the drawings and design when comparing with accepted engineering and customer standards.
  • Determine and interpret customer’s requirements and provide final deliverables including as built prints and all test results meeting specified requirements.
  • Understand manufactures’ literature to facilitate testing.

Required Skills/Abilities:  

  • Able to pass a pre-employment drug screen.
  • Complete a satisfactory criminal background check.
  • Able to work overtime and travel out of town for periods of time.
  • Must have a valid driver's license and currently have and be able to maintain a safe driving record.
  • Hands on experience installing, maintaining, testing & repairing protective relays in transmission, generation, or distribution level substations.
  • Capable of trouble shooting distribution and transmission controls circuits.
  • Knowledge of relay test software.

Preferred Skills/Abilities: 

  • Excellent written and verbal communication skills.
  • Experience installing, maintaining, testing, or repairing circuit breakers, transformers, switchgear, or similar equipment.

Education and Experience: 

  • Bachelor's or associate degree in electrical/Electronic technology, Military Experience, or 4-year Engineering Degree, preferred
  • 5+ Years of Relevant Industry Experience

 Physical Requirements:  

  • Able to climb ladders, stand for extended periods, able to lift 70 lbs.

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws. 

EPS does not work with individual recruiters or third-party recruiting agencies and will not recognize claim to any unsolicited resumes or candidate information.

  #PoweringTheFuture