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Relay Service Jobs in Louisiana (NOW HIRING)

Dow

Senior Relay Technician

Hahnville, LA · On-site

S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class ... A Senior Relay Technician is responsible for the installation, testing, maintenance, calibration ...

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How much do relay service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for relay service in Louisiana is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.28 and $25.24 per hour, depending on experience, location, and employer.

What is a relay service?

A Relay Service job involves assisting individuals who are deaf, hard of hearing, or have speech impairments by relaying conversations between them and hearing individuals. Operators or agents use specialized equipment to facilitate communication through text, voice, or video relay services. This role requires accuracy, confidentiality, and strong communication skills. It helps ensure equal access to telecommunications services for all individuals.

What does a relay service operator do?

A typical day for a Relay Service Operator involves answering calls from individuals who are deaf, hard of hearing, or have speech disabilities, and relaying messages between them and standard phone users. Operators work with specialized telecommunications equipment to ensure messages are conveyed accurately and confidentially. This role may require sitting for extended periods, maintaining focus during repetitive tasks, and handling a high volume of consecutive calls. Relay Service Operators often work as part of a supportive team and may have opportunities to cross-train or advance into supervisory or training roles within larger organizations.

What are the key skills and qualifications needed to thrive in the relay service position, and why are they important?

To thrive as a Relay Service Operator, you need excellent listening skills, clear verbal communication abilities, and a high school diploma or equivalent. Familiarity with telecommunications equipment, specialized relay software, and TTY/TDD systems is typically required. Strong attention to detail, patience, and discretion are important soft skills for supporting diverse callers. These qualities ensure that operators can accurately and efficiently facilitate conversations for individuals with hearing or speech disabilities.

What does a relay service do?

A relay service facilitates communication between individuals who are deaf, hard of hearing, or have speech disabilities and others through the use of technology such as video relay, captioned telephone, or text relay. Relay operators or agents assist by translating spoken words into text or sign language and vice versa, often working in real-time environments that require strong communication skills and familiarity with assistive technologies.

What are popular job titles related to Relay Service jobs in Louisiana?

For Relay Service jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Relay Service jobs in Louisiana look for?

The top searched job categories for Relay Service jobs in Louisiana are:

What cities in Louisiana are hiring for Relay Service jobs?

Cities in Louisiana with the most Relay Service job openings:

Relay Service jobs near you
Infographic showing various Relay Service job openings in Louisiana as of August 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,785 per year, or $21.5 per hour.

Senior Relay Technician

Dow - DOW INFRA OPCO LLC

Hahnville, LA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Job description

About Diamond Infrastructure Solutions (website)

Diamond Infrastructure Solutions is an infrastructure-focused company strategically located in the U.S. Gulf Coast - the heart of U.S. manufacturing. The company is comprised of ~2700 employees and contractors that are driven by a customer-first entrepreneurial mindset, offering expertise and turn-key services to more than 70 on-site and off-site customers across the U.S. Gulf Coast. The company is built upon the foundation of Dow's world-leading operational excellence to deliver best-in-class services and reliability.

Our vision is to be the trusted leader in infrastructure-delivering reliable, sustainable, and cost-effective solutions that adapt to our customers' evolving needs. At Diamond Infrastructure Solutions, we empower growth across the U.S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class assets, scale, and expertise, we help our partners optimize costs, accelerate their ambitions, and achieve lasting value through every project and partnership.

Our People are the integral ingredient to our culture of employee ownership and excellence-driven core values. An unwavering focus on employee & asset safety and the generational impact to our environment & surrounding communities is critical. Together we will strategically deliver Focused Growth while positioning the organization to leverage industry megatrends for sustained success.

*This role is aligned to the Diamond Infrastructure Solutions ("Diamond Infra") company and will be seconded from Dow to Diamond Infrastructure Solutions until January 1, 2027. At that time, the role will become directly aligned to the Diamond Infrastructure Solutions Company.*

About this role

Diamond Infrastructure Solutions is seeking our next Senior Relay Technician to help support St. Charles Operations in Hahnville, LA. This will be a Diamond Infrastructure Solutions Role in the SIM department as SCO. A Senior Relay Technician is responsible for the installation, testing, maintenance, calibration, troubleshooting, and commissioning of protective relaying and associated electrical control systems used in power generation, transmission, distribution, and industrial facilities.

Responsibilities

  • Install, test, calibrate, and maintain protective relays.
  • Perform relay commissioning and acceptance testing on new electrical equipment and systems.
  • Lead relay upgrade projects by replacing obsolete/outdated relays with their respective new relays.
  • Troubleshoot relay mis-operations, nuisance trips, and control system issues.
  • Conduct routine preventive and predictive maintenance on relays, meters, CTs, PTs, and associated equipment.
  • Review and verify relay settings, logic diagrams, schematics, and protection coordination studies.
  • Download, analyze, and interpret event records, oscillography files, and fault reports.
  • Perform system functional testing, including trip and close circuits, interlocks, alarms, and communications.
  • Maintain accurate maintenance records, test reports, settings files, and as-built documentation.
  • Support outage planning and execution activities related to protection and control systems.
  • Assist engineering personnel with system upgrades, modifications, and root cause investigations.
  • Ensure compliance with applicable electrical safety procedures, RED TAG MASTER requirements, and company standards.

Required Qualifications

  • A minimum of a High School Diploma or GED equivalent.
  • A minimum of 4 years of related industry experience.
  • Current, valid US driver's license.
  • This is a day job utilizing an alternative work schedule. (4 ten-hour days -- Monday to Thursday).
  • Overtime and call-outs will be required after-hours (nights, weekends and holidays), depending on work to be done.
  • Working knowledge of current transformers (CT) and voltage/potential transformers (VT/PT) circuits and advanced relaying circuits.
  • Working knowledge on relay testing (electromechanical, solid state and microprocessor).
  • Knowledge of micro-processor relays.
  • Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see:https://www.tsa.gov/for-industry/twic(If unable to access link, copy and paste in your browser).
  • A minimum requirement for this position is the ability to work legally in the U.S. No visa sponsorship/support is available for this position, including any type of permanent residency support.

Preferred Qualifications

  • Working knowledge of substation configurations (Ring bus, breaker-and-a-half, Main-Tie-Main, etc.)
  • Working knowledge of the Electrical Code.
  • Must be comfortable and competent to work with energized control and protection circuits (120Vac/125VDC).
  • Knowledge or E-Tap or Power Modelling tools is a benefit
  • Proficiency with relay test equipment and software such as Omicron, Doble, Megger, and similar platforms.

Skills

  • Protective Relay Systems: Knowledge of protective relay principles and applications.
  • Electrical Power Systems: Understanding of electrical power systems, including generation, transmission, and distribution equipment.
  • Electrical Drawing Interpretation: Ability to read and interpret electrical drawings, schematics, one-line diagrams, three line diagrams, and wiring diagrams.
  • Power Equipment Knowledge: Understanding of CTs, PTs, circuit breakers, transformers, motors, generators, and switchgear.
  • Protective Relay Technologies: Proficiency with electromechanical, solid-state, microprocessor-based, and digital relays, including communication protocols.
  • Electrical Troubleshooting & Analysis: Strong troubleshooting, problem-solving, and analytical skills.

Physical Requirements

Must be willing and able to do the following with or without reasonable accommodation.

  • Follow all site safety policies and procedures.
  • Wear all required personal protective equipment, including but not limited to a respirator.
  • Perform frequent bending, reaching, and lifting.
  • Frequent/occasional lifting of material weighing approximately 50 lbs.
  • Follow all site safety policies and procedures.
  • Obtain required permits and clearances before performing work.
  • Verify equipment isolation and electrical safe work conditions.
  • Identify and communicate potential hazards before and during work activities.
  • Work in tight or closed-in spaces.
  • Climb stairs/ladders and work high off the ground.
  • Stand 50% of the time.
  • Walk for extended periods of time.
  • Work in an area of intense or continuous noise.
  • Work in an area with hazardous materials.
  • This role does involve elevated work greater than or equal to four feet above the ground. Must be able to wear and use personal protective equipment (PPE), including harnesses with a total weight capacity of 285 lbs.

Additional Notes

  • This role does not offer relocation assistance.

Benefits - What Diamond Infrastructure Solutions offers you

We invest in you.
Diamond Infrastructure Solutions invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

  • Vibrant network of Employee Resource Groups (ERGs) designed to foster inclusion and belonging. With ten ERGs spanning diverse interests and identities, there's a group for everyone. Employees are encouraged to join and actively participate.

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

  • Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

    • Employee stock purchase programs (availability varies depending on location).

  • Student Debt Retirement Savings Match Program (U.S. only).

    • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.

  • Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

  • Competitive yearly vacation allowance.

  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

  • Paid time off to care for family members who are sick or injured.

  • Paid time off to support volunteering and Employee Resource Group's (ERG) participation.

  • Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

  • On-site fitness facilities to help stay healthy and active (availability varies depending on location).

  • Employee discounts for online shopping, cinema tickets, gym memberships and more.

  • Additionally, some of our locations might offer:

    • Transportation allowance (availability varies depending on location)

    • Meal subsidiaries/vouchers (availability varies depending on location)

    • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Diamond Infrastructure Solutions is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

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