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Zoll Patient Service Rep Jobs in Indiana (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the ...

Franciscan Alliance

Patient Service Representative

Carmel, IN · On-site

$17.25 - $22/hr

Patient Service Representative Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with patients, family members and caregivers ...

Franciscan Health

Patient Service Representative

Carmel, IN · On-site

$17.50 - $22.25/hr

Franciscan Health Carmel 12188 B N Meridian St Carmel, Indiana 46032 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with ...

Franciscan Health

Patient Service Representative

Carmel, IN · On-site

$17.25 - $22/hr

Franciscan Health Carmel 12188 B N Meridian St Carmel, Indiana 46032 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with ...

Imh

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

Imh

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

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Zoll Patient Service Rep information

What are common challenges faced by a Zoll Patient Service Rep, and how can they be managed?

As a Zoll Patient Service Representative, you may encounter challenges such as managing high call volumes, addressing complex patient inquiries, and coordinating with healthcare providers to resolve issues efficiently. Staying organized, practicing active listening, and maintaining a patient-focused attitude are key to handling these situations. Regular training, teamwork, and clear communication channels with clinical and technical support teams can also help you manage these challenges effectively and ensure a positive patient experience.

What is the difference between Zoll Patient Service Rep vs Medical Billing Specialist?

AspectZoll Patient Service RepMedical Billing Specialist
CredentialsHigh school diploma; certification in medical billing or customer service often preferredHigh school diploma; certification in medical billing or coding often required
Work EnvironmentHealthcare facilities, medical device companies, customer service settingsMedical offices, hospitals, billing companies
Employer & IndustryMedical device manufacturers, healthcare providersHealthcare providers, billing companies
Primary ResponsibilitiesPatient communication, billing support, insurance verificationProcessing claims, coding, billing, and reimbursement

The Zoll Patient Service Rep primarily focuses on patient interactions, billing support, and insurance verification within healthcare settings. In contrast, a Medical Billing Specialist concentrates on processing claims, coding, and reimbursement. While both roles require knowledge of medical billing and customer service skills, the Zoll Patient Service Rep emphasizes patient communication, whereas the Medical Billing Specialist is more involved in administrative billing processes.

What is a Zoll Patient Service Rep?

Zoll Patient Service Representatives are professionals who work for Zoll, a medical device company, to assist patients with the use of Zoll’s medical products, such as life vests and cardiac devices. They serve as the main point of contact for patients, answering questions, providing training, troubleshooting device issues, and ensuring compliance with prescribed therapies. Their role often involves coordinating with healthcare providers, documenting patient interactions, and delivering excellent customer service to support patient health and safety.

What skills and qualifications are needed to thrive as a Zoll Patient Service Rep?

To thrive as a Zoll Patient Service Representative, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, patient management systems, and basic office applications is often required. Excellent communication, empathy, and problem-solving abilities help you effectively assist patients and navigate complex situations. These skills ensure accurate service, patient satisfaction, and smooth coordination within a healthcare environment.
What are popular job titles related to Zoll Patient Service Rep jobs in Indiana? For Zoll Patient Service Rep jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Zoll Patient Service Rep jobs in Indiana look for? The top searched job categories for Zoll Patient Service Rep jobs in Indiana are:
What cities in Indiana are hiring for Zoll Patient Service Rep jobs? Cities in Indiana with the most Zoll Patient Service Rep job openings:
Zoll Patient Service Rep jobs near you
Infographic showing various Zoll Patient Service Rep job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 100% In-person job distribution.

Patient Service Representative

ZOLL LifeVest

South Bend, IN • On-site

$17.25 - $21.75/hr

Contractor

Re-posted 2 days ago

Job description

Position Title: Patient Service Representative (PSR)

Flexible Position! 

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.

The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Manage equipment & garment inventory
  • Contact caregivers and family to schedule fittings
  • Available, willing and able to conduct evening and weekend activities
  • Willing to travel to patient's homes for fittings or follow up visits
  • Disclose their family relationship with any potential referral source
  • Program equipment according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Train the patient & other caregivers in the use of the LifeVest
  • Have the patient sign a Patient Agreement & WEAR Checklist
  • Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Disclose personal NPI number (if applicable)
  • Have a valid driver's license and car insurance
  • Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

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