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BrightSpring

Wraparound Facilitator

Charleston, WV

$40K/yr

Our Company StepStone Family & Youth Services Overview The Wraparound Facilitator implements the Wraparound process for youth and families identified and referred to the agency for the Safe at Home ...

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How much do wraparound services jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for wraparound services in the United States is $27.76, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are wraparound services?

Wraparound services are comprehensive, individualized support systems designed to help individuals and families facing complex challenges. These services coordinate multiple types of assistance, such as mental health care, social services, education, and housing, to address the unique needs of each person or family. The wraparound approach emphasizes collaboration among service providers, families, and communities to create a holistic plan that promotes long-term stability and well-being.

What are the key skills and qualifications needed to thrive in Wraparound Services, and why are they important?

To thrive in Wraparound Services, you need a background in social work, counseling, or related human services fields, often supported by a relevant degree or certification. Familiarity with case management software, documentation protocols, and community resource databases is typically required. Exceptional communication, cultural competence, and problem-solving skills help professionals build trust and coordinate care among diverse clients and multidisciplinary teams. These competencies are vital to effectively support individuals and families with complex needs, ensuring personalized and holistic care plans.

How does a Wraparound Services professional typically collaborate with families and community partners to support clients?

Wraparound Services professionals work closely with families, schools, healthcare providers, and community organizations to develop and implement individualized care plans for clients, often youth or families facing complex challenges. They facilitate regular team meetings, coordinate resources, and ensure all stakeholders are aligned on goals and progress. Effective collaboration requires strong communication skills, cultural sensitivity, and adaptability to address diverse needs. This collaborative process helps build trust and empowers clients to achieve sustainable outcomes.

What is the difference between Wraparound Services vs Case Managers?

AspectWraparound ServicesCase Managers
CredentialsVaries; often no formal certification requiredTypically licensed or certified social workers or counselors
Work EnvironmentCommunity-based, collaborative settingsHealthcare, social service agencies, schools
Employer & IndustryNonprofits, government agencies, community organizationsHospitals, social service agencies, schools
Primary FocusCoordinating comprehensive, individualized support plansAssessing needs, developing, and implementing care plans

While both Wraparound Services and Case Managers work to support individuals, Wraparound Services focus on providing holistic, team-based support tailored to complex needs, often involving multiple providers. Case Managers primarily coordinate and manage individual care plans within healthcare or social service settings. Understanding these differences helps clarify their roles in client support and service delivery.

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What cities are hiring for Wraparound Services jobs? Cities with the most Wraparound Services job openings:
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What job categories do people searching Wraparound Services jobs look for? The top searched job categories for Wraparound Services jobs are:
Wraparound Services jobs near you
Infographic showing various Wraparound Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,743 per year, or $27.8 per hour.
Wraparound Facilitator

Wraparound Facilitator

BrightSpring Health Services

Charleston, WV

$38K - $40K/yr

Full-time

Re-posted 18 days ago

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

217th of 235 rated social care providers

Job description

StepStone Family & Youth Services


The Wraparound Facilitator implements the Wraparound process for youth and families identified and referred to the agency for the Safe at Home West Virginia program. The goal of Safe at Home WV is to safely reduce reliance on in-state and out-of-state congregate care for youth ages 12-17. Safe at Home WV will provide for trauma-focused treatments delivered in an environment that safely preserves family relationships and empowers families to help meet their own needs. The primary goals of Wraparound intervention are to support family strengths, promote community involvement and ownership, and provide the needed resources to families to improve family well-being and reduce the risk of child abuse and neglect. The Wraparound Facilitator will coordinate, create, and individualize services and supports to fit the unique needs of the child and family while building upon their strengths.


  • Consults with Program Manager regularly and as needed
  • Responsible for contract compliance and oversight of program policies and procedures
  • Participates in quality improvement activities
  • Ensures that documentation is thorough, accurate, and timely
  • Ensures that pertinent data is collected and complied as required
  • Obtains and maintain proficiency certification to administer CANS assessments
  • Builds rapport and cooperation/service coordination with families and other community social service providers
  • Obtains needed reports and documents as needed from external sources
  • Plans and facilitates Wraparound Team meetings of the youth, family, and service providers
  • Develops and implements individualized plans of care in collaboration with the Wraparound Team
  • Identifies and develops formal and informal services/resources available to the youth, family, and community
  • Conducts home/site visits with youth and/or family in accordance with the needs determined in the individualized Wraparound plan
  • Tracks and monitors youth and family progress and adapt the Wraparound plan as needed and document all pertinent information in a timely fashion
  • Produces written reports as needed
  • Maintains client records in compliance with organizational goals and objectives, as well as external regulatory guidelines
  • Identifies service gaps and collaborate with community stakeholders and existing service providers to resolve them
  • Responds to client crises
  • Attends trainings as needed to ensure quality service provision and fidelity to wraparound model
  • Other duties as assigned

  • Bachelor’s degree in Social Work, Counseling, Psychology, or a related field
  • Two years of post –college work experience providing direct services to children and families
  • Possess knowledge of mental illness diagnoses and behavioral disorders in children
  • Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care
  • Flexible with schedule in order to meet with youth and family wraparound team members
  • Bilingual skills are preferred (Spanish)

StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.
USD $38,000.00 - $40,000.00 / Year

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