Workplace Operations Manager Jobs in Rochester, MI

ABOUT LEGENDS GLOBAL | HUNTINGTON PLACE

Legends Global is redefining excellence in live events, venue management, and hospitality. With a global portfolio of 350+ iconic venues and a 360 approach that integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, Legends Global delivers world-class results for clients and unforgettable moments for guests.

At Huntington Place Detroit - the 16th largest convention center in the United States - that globalexpertisemeets Detroit's energy, innovation, and resilience. Together,we'reshaping the future of live experiences in the heart ofthe MotorCity.

THE ROLE

TheAssistant Operations Manager - Environmental Servicessupports the Operations Manager in overseeing the daily operations of the Environmental Services department. This roleassistsinestablishingand implementing departmentalobjectives, managing personnel,maintainingservice standards, and ensuring operational efficiency throughout Huntington Place.

The Assistant Operations Manager plays a key role in workforce planning, training, budgeting, inventory management, vendor relations, andmaintaininga safe, clean, and welcoming environment for guests, clients, and employees. This position requires a collaborative leader who can effectively manage multiple priorities while supporting a unionized workforce in a fast-paced event environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Department Operations & Leadership

Assistin supervising the daily operations of the Environmental Services department.
Coordinate and oversee the day-to-day workflow of departmental staff.
Participatein daily staff briefings and operational planning meetings.
Support departmental initiatives and continuous improvement efforts.

Workforce Management

Assistwith recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes.
Support scheduling efforts and complete weekly staffing forecasts.
Assistwith payroll management and workforce administration.
Train employees to perform their duties safely and efficiently.
Interpret and administer union contract provisions and workplace guidelines.

Budget & Inventory Management

Assistwith developing and managing departmental budgets.
Manage inventory levels and approve orfacilitatepurchasing as needed.
Negotiate vendor pricing and verify invoices, receipts, and contract costs.
Monitordepartmental expenditures and recommend cost-saving opportunities.

Quality Assurance & Safety

Conduct periodic inspections to ensure cleaning standards and service expectations are met.
Ensure all machinery, vehicles, and equipment are properlyoperatedand maintained.
Promote compliance with safety procedures related to chemicals, biohazards, machinery, and workplace operations.
Maintainadherence to applicable safety regulations and environmental standards.

Process Improvement & Customer Relations

Evaluate operational strategies, processes, and procedures and recommend improvements to increase productivity and efficiency.
Communicate effectively with customers during meetings and operational interactions.
Build andmaintainproductive relationships with vendors and business partners.
Create and present reports, budgets, operational updates, and recommendationstoleadership.

Cross-Functional Collaboration

Work collaboratively with other departments andparticipateoncommittees and special projects.
Support organizational initiatives and contribute to the overall success of Huntington Place operations.

Other duties and responsibilities as assigned.

KEY DELIVERABLES

Consistent achievement of Environmental Services quality and cleanliness standards.
Effective staffing, scheduling, and workforce management.
Safe operation of equipment and compliance with workplace safety requirements.
Accurate budget management and inventory control.
Continuous improvement of operational efficiency and service delivery.
Strong employee engagement, training, and development.

QUALIFICATIONS

Bachelor's degree in Management, Maintenance Engineering, ora relatedfield preferred; equivalent experience may be substituted for education.
High school diploma or equivalent required.
Minimum three (3) years of experience supervising or managing personnel.
Experience in Environmental Services, facilities operations, housekeeping, or hospitality environments preferred.
Experience working within a unionized environment preferred.

Strong computerproficiencyand experience withMicrosoft Office, payrollstystems, inventory management systems, etc.
Ability to manage multiple projects and priorities simultaneously.
Ability to understand and administer union contracts and guidelines.
Demonstratedinitiative, leadership, and accountability.
Strong problem-solving and decision-making abilities.

Knowledge of Environmental Services methods, equipment, tools, materials, and procedures.
Understanding ofapplicable safety regulations, workplace standards, and operational best practices.
Ability to communicate effectively with employees, management, clients, vendors, and stakeholders at all levels.

COMPENSATION & BENEFITS

Competitive salarycommensuratewith experience, plus:

Medical, dental, and vision benefits starting day one
Paid vacation, holidays, and sick time
401(k) with company match

WORKING CONDITIONS & PHYSICAL DEMANDS

This positionoperatesthroughout a large convention center facility and requires frequent movement between operational areas.

The role requires frequent walking throughout the facility, prolonged standing, navigating event floors and back-of-house spaces,abilityto lift and/or move up to 50 pounds occasionallyand responding to operational needs in real time.

Must have theavailabilityto work weekends, holidays, late evenings, and early mornings as operationalneeds require.

EQUAL OPPORTUNITY

Huntington Place / Legends Global is an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.