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Working Solutions Jobs (NOW HIRING)

Printing Press Operator

Meridian, MS · On-site

$51K - $72K/yr

Position Summary The Flexo Press Machine Operator Lead is a hands-on working lead responsible for the setup, operation, and quality output of flexographic printing presses (including the Mark Andy 8 ...

AI Solutions Architect

Bakersfield, CA · Remote

$64.50 - $85/hr

AI Solutions Architect About Hubs At Hubs, we're building the intelligence layer for organizations ... Joining Hubs means working on problems that matter. You'll be building for yourself, your peers ...

AI Solutions Architect

Modesto, CA · Remote

$64.50 - $85/hr

AI Solutions Architect About Hubs At Hubs, we're building the intelligence layer for organizations ... Joining Hubs means working on problems that matter. You'll be building for yourself, your peers ...

Solutions Architect

Alpharetta, GA · Hybrid

$61.50 - $81/hr

This This role focuses on execution and delivery --translating architecture into working solutions. The ideal candidate is a strong technical engineer with architectural capability who can deploy ...

It is the physical execution point for the plans set by Purchasing and the commitments made by Customer Service -- working closely with both to keep material availability aligned with production ...

AI Solutions Engineer

Spokane, WA · On-site

$89K - $133K/yr

Working closely alongside our Senior AI Solutions Engineer, this role will contribute hands-on coding, AI integration, and workflow automation efforts-helping the organization streamline internal ...

It is the physical execution point for the plans set by Purchasing and the commitments made by Customer Service -- working closely with both to keep material availability aligned with production ...

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Working Solutions information

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How much do working solutions jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for working solutions in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What does a typical day look like for a Working Solutions agent, and how is work assigned?

A typical day for a Working Solutions agent involves logging into the company’s virtual platform, reviewing daily tasks or schedules, and handling customer inquiries via phone, chat, or email. Work assignments are generally based on the client program you support and your availability, allowing for flexibility in choosing shifts that fit your lifestyle. Agents often collaborate with team leads and receive support through virtual meetings or chat channels, ensuring everyone stays informed and connected. The work environment is fully remote, so self-motivation and strong communication skills are essential for success.

What is a Working Solutions agent?

Working Solutions agents are independent contractors who provide customer service, sales, or technical support from home for various companies. Agents work remotely on a flexible schedule, handling inbound calls, emails, or chats on behalf of client businesses in industries such as retail, healthcare, and travel. Working Solutions matches agents to projects based on their skills and experience, and provides training before they begin. This role is ideal for individuals seeking work-from-home opportunities with flexible hours.

What are the key skills and qualifications needed to thrive as a Working Solutions customer service representative, and why are they important?

To thrive as a Working Solutions Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and remote communication tools is commonly required. Exceptional listening, empathy, and self-motivation help individuals excel in a remote and customer-focused environment. These skills ensure high-quality service delivery, customer satisfaction, and effective remote collaboration.

What is the difference between Working Solutions vs Customer Service Representative?

AspectWorking SolutionsCustomer Service Representative
CredentialsNo formal degree required; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-basedTypically office or remote-based
Industry UsageCustomer service, sales, technical supportCustomer service across various industries
Job FocusHandling customer inquiries, support, salesAssisting customers, resolving issues

Working Solutions is a remote customer service and sales company that hires independent contractors, offering flexible work. Customer Service Representatives are roles within many companies focused on assisting customers. While both involve customer interaction, Working Solutions emphasizes remote, contract-based work, whereas Customer Service Representatives may work in various settings and companies.

More about Working Solutions jobs
What cities are hiring for Working Solutions jobs? Cities with the most Working Solutions job openings:
What states have the most Working Solutions jobs? States with the most job openings for Working Solutions jobs include:
What job categories do people searching Working Solutions jobs look for? The top searched job categories for Working Solutions jobs are:
Infographic showing various Working Solutions job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

Program Performance Specialist - Part-Time/Nights

Working Solutions

Remote

Part-time

Re-posted 5 days ago


Job description

Continuously monitor and review performance of Working Solutions Agents, ensuring all performance and quality guidelines are met, and document internal processes, to contribute to the growth and success of Working Solutions. Continual focus on quality of agent engagement, agent satisfaction, call mechanics, quality interactions with voice and digital interactions, all to influence top performance for client contracts. To qualify for employee positions, candidates must be legal residents of one of the following states: AR, AZ, FL, IN, IA, MI, NC, NE, OH, TN, TX. Scheduled hours are Friday & Saturday from 11pm CST - 7am CST.
Duties
  • Complete research and/or training necessary to thoroughly understand the client's business and program requirements, with detailed understanding of performance/quality metrics and expectations.
  • Review top issues and process improvement recommendations and develop tactics and action plans to improve programs KPI's.
  • Analyze trends and identify deviations/exceptions in customer and program patterns.
  • Investigate root causes and recommend solutions to improve overall program quality in KPIs.
  • Recommend ways to improve processes, internal tools, documentation, and technology to improve work flow.
  • Utilize toolbox available to improve processes, quality, KPIs and agent engagement such as, but not limited to, education modules, round table sessions, Vyne updates.
  • Participate in internal and client performance/quality meetings.
  • Report, summarize, and present feedback efficiently and under tight deadlines.
  • Identify/compare QA evaluation scores and KPIs to look for trends and opportunities.
  • Continually work to ensure that Working Solutions' clients are receiving superior results and that all KPIs are being met or exceeded.
  • Provide results reporting to Working Solutions as requested.
Requirements
Must be a US citizen or permanent resident to be considered for full-time employment
**Please note you may not work as both a contractor and an employee for the same company.**
  • Minimum 5 years' contact center operations experience preferred.
  • Minimum 2 years' experience as a business data analyst preferred.
  • Previous experience interpreting and analyzing data, reports, processes, trends and situations and recommending solutions.
  • Previous experience communicating trends/insights using both verbal and graphical representation.

We believe in providing equal pay for equal work. Our compensation practices are designed to ensure fairness and are regularly reviewed to maintain this standard.
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