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Payment Solutions Representative Jobs (NOW HIRING)

World Wide Technology

Payment Solutions Representative

$60K - $75K/yr

WWT is seeking a Payment Solutions Representative for our WWT Payment Solutions team, in a high-performing and fast paced environment. This role is a key contributor to the overall success of the ...

Sunrun

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As a trusted partner to our customers, this Payment Solutions Expert resolves high-risk, complex ... Manage complex customer recovery matters, including breach/default accounts, attorney-represented ...

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How much do payment solutions representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for payment solutions representative in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a payment solutions representative?

A Payment Solutions Representative is a customer service professional who assists clients with payment processing, billing inquiries, and resolving issues related to financial transactions. They often work for banks, payment processors, or financial institutions, helping customers set up payment plans, process payments, and troubleshoot any problems with their accounts. These representatives may also provide guidance on various payment options and ensure all transactions comply with relevant regulations. Strong communication and problem-solving skills are essential for this role, as they frequently interact with customers to offer efficient and accurate solutions.

What are some common challenges faced by payment solutions representatives and how can they be addressed?

Payment Solutions Representatives often encounter challenges such as handling complex customer inquiries, resolving payment discrepancies, and keeping up with evolving payment technologies. Success in this role requires strong problem-solving skills, patience, and thorough knowledge of company payment systems. Regular training and collaboration with other departments, such as IT and finance, help representatives stay updated and effectively support clients. Building good communication and active listening skills also enables smoother interactions with customers.

What are the key skills and qualifications needed to thrive as a payment solutions representative?

To thrive as a Payment Solutions Representative, you need strong knowledge of financial services, payment processing systems, and customer service best practices, often supported by a high school diploma or associate degree. Familiarity with payment platforms (such as ACH, credit card processors), CRM software, and compliance regulations is typically required. Excellent communication, problem-solving abilities, and attention to detail are critical soft skills for effectively assisting clients and resolving issues. These skills ensure accurate transaction handling, regulatory compliance, and high customer satisfaction in a fast-paced environment.
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Payment Solutions Representative jobs near you
Infographic showing various Payment Solutions Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Payment Solutions Representative

World Wide Technology

Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Qualifications:
  • 4-8 years of relevant business experience required
  • Demonstrate problem solving and analytical skills required, innovative thinker
  • Strong written and verbal communication skills
  • Proficient in the use of Microsoft Office software suite
  • Advanced Excel skills required
  • Comfortable working in an open and highly interactive, fast-paced, communicative culture required
  • Strong presentation skills, ability to professionally communicate (verbal and written) at all levels of the business, executive presence, professional confidence and maturity required
  • Strong attention to detail and work ethic required
  • Personal time management skills and organization required
  • Ability to embrace change, support multiple groups at one time, work well in a team environment with positive energy and adhere to WWT core values required.

Education:
  • Bachelor's Degree in Finance, Business or Accounting required

Travel Requirements:
  • Up to 20% domestic travel required

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,000.00 to $75,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring
process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.
If you have any questions or concerns about this posting, please email taposting@wwt.com
World Wide Technology is an Equal Opportunity Employer.
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class
partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
WWT is seeking a Payment Solutions Representative for our WWT Payment Solutions team, in a high-performing and fast paced environment. This role is a key contributor to the overall success of the company and will act as a trusted partner and advisor to the Sales Organization. This role will assist in selling creative payment solutions to all customers and drive opportunities from origination to renewal. This individual will also be responsible for managing the sales cycle including proper financial structure and documentation, and the order process through funding.
Responsibilities:
  • Assist in selling creative financing solutions to all customers including those opportunities financed with external partners and those associated with our recurring revenue programs
  • Manage large WPA, EA, TLA financed transactions - sales, sales ops, partner OEM management
  • Focus on sales and rebate growth, assist in strategic planning with sales team, promote and educate sales on payment options available to our customers
  • Establish and maintain strong partnerships with funding partners to ensure that they are offering create financing solutions that meet our customer's needs
  • Responsible for overall management and funding of financed transactions including but not limited to proper documentation, assisting with order processing instructions, invoice process and funding
  • Interface with the sales support teams as necessary to drive results
  • Offer methods and ideas for improving results and inefficiencies
  • Participate in proposal responses for all financing requests
  • Assist with Customer Financing internal/external communication/marketing tools

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