ZipRecruiter

Log In

1

Workforce Manager Jobs in Ohio (NOW HIRING)

Home Genius Exteriors

Workforce Manager

Streetsboro, OH · On-site

$65K - $80K/yr

What You'll Do As our Workforce Manager, you'll own workforce planning for a high-volume, revenue-driven contact center. You'll ensure the right people are in the right place at the right time to ...

Home Genius Exteriors

Workforce Manager

Streetsboro, OH · On-site

$65K - $80K/yr

What You'll Do As our Workforce Manager, you'll own workforce planning for a high-volume, revenue-driven contact center. You'll ensure the right people are in the right place at the right time to ...

Home Genius Exteriors

Workforce Manager

Streetsboro, OH

$65K - $80K/yr

What You'll Do As our Workforce Manager, you'll own workforce planning for a high-volume, revenue-driven contact center. You'll ensure the right people are in the right place at the right time to ...

Bechtel

Workforce Development Supervisor

New Albany, OH · On-site

Responsible for managing and building the team that creates, conducts and administers the Project ... Has regular contact with the Craft Professional workforce, Union Training Centers and their staff ...

OhioHealth

Consultant Workforce Management

Columbus, OH · On-site

The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery ...

Roberthalf

Workday HCM Payroll Manager

Cincinnati, OH · On-site

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

next page

Showing results 1-20

All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Ohio

Workforce Manager information

See Ohio salary details

$23.8K

$72.6K

$154K

How much do workforce manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for workforce manager in Ohio is $72,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $87,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Workforce Manager, salaries of $300,000 or more are typically found in senior leadership roles such as Director or Vice President of Human Resources or Operations, especially in large organizations. High compensation may also be available in specialized consulting, executive roles, or industries with high demand for strategic workforce planning, often requiring extensive experience and advanced certifications. These positions usually involve overseeing large teams, implementing organizational strategies, and utilizing advanced HR or management tools.

How does a Workforce Manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a Workforce Manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What does a workforce manager do?

A workforce manager oversees staffing, scheduling, and resource allocation to ensure operational efficiency. They analyze workforce data, coordinate with departments, and use tools like scheduling software to meet organizational goals. Strong communication and analytical skills are essential for this role.

What Is a Workforce Manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What is the role of a workforce manager?

A workforce manager oversees staffing, scheduling, and resource allocation to ensure that an organization meets its operational goals. They analyze workforce data, coordinate with HR and department managers, and often use workforce management software to optimize productivity and labor costs.

What is the WFM salary?

The salary for a Workforce Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include benefits such as health insurance and performance bonuses, and require skills in workforce planning, analytics, and scheduling tools.
More about Workforce Manager jobs
What are the most commonly searched types of Workforce jobs in Ohio? The most popular types of Workforce jobs in Ohio are:
What are popular job titles related to Workforce Manager jobs in Ohio? For Workforce Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Workforce Manager jobs in Ohio look for? The top searched job categories for Workforce Manager jobs in Ohio are:
What cities in Ohio are hiring for Workforce Manager jobs? Cities in Ohio with the most Workforce Manager job openings:
Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Ohio as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,649 per year, or $34.9 per hour.
Workforce Manager

Workforce Manager

Home Genius Exteriors

Streetsboro, OH • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision

Posted 11 days ago

Job description

Join One of the Fastest-Growing Home Improvement Companies in the Country
Home Genius Exteriors is one of the fastest-growing home remodeling companies in the United States. Our mission is simple: provide homeowners with a different experience-one built on quality, innovation, and exceptional customer service.
As we continue our rapid growth, we're looking for a strategic, analytical, and results-driven Workforce Manager to optimize staffing, improve operational efficiency, and maximize revenue across our Inside Sales organization.
If you enjoy solving complex operational challenges, building data-driven workforce strategies, and making a direct impact on business performance, we'd love to meet you.
What You'll Do
As our Workforce Manager, you'll own workforce planning for a high-volume, revenue-driven contact center. You'll ensure the right people are in the right place at the right time to maximize productivity and customer experience.
Responsibilities
  • Forecast call, lead, and workload volume using historical data, seasonality, and business trends
  • Develop staffing models that support company growth and operational goals
  • Create and manage agent schedules across multiple teams and campaigns
  • Monitor real-time operations and make staffing adjustments to maintain service levels
  • Analyze workforce performance and identify opportunities to improve efficiency
  • Build dashboards and reports that provide actionable insights to leadership
  • Partner closely with Sales, Operations, Recruiting, and Leadership on hiring and staffing strategies
  • Drive continuous improvement in forecasting accuracy, scheduling processes, and workforce utilization
  • Identify trends and proactively recommend operational improvements
What We're Looking For
  • Experience in Workforce Management within a contact center or inside sales environment
  • Strong forecasting, scheduling, and real-time management experience
  • Experience with Five9 and/or Workforce Management (WFM) software
  • Advanced Excel skills with strong analytical abilities
  • Experience with Power BI, Tableau, or similar reporting platforms preferred
  • Ability to interpret data and communicate insights to leadership
  • Excellent organizational and problem-solving skills
  • Comfortable working in a fast-paced, high-growth environment
Key Performance Indicators
Success in this role will be measured by:
  • Forecast Accuracy
  • Service Level Achievement
  • Agent Utilization
  • Schedule Adherence
  • Occupancy
  • Speed-to-Lead
  • Revenue Per Agent Hour
  • Workforce Efficiency Improvements

Schedule: Full-Time | Flexibility Required (Evenings & Weekends as Business Needs Dictate)
Why Home Genius Exteriors?
  • Competitive salary plus performance bonus
  • Medical, Dental, and Vision Insurance after 30 days of employment
  • Career growth opportunities within one of the fastest-growing companies in the industry
  • Collaborative, high-performance culture
  • Opportunity to make a measurable impact on company growth

If you're passionate about using data to drive operational excellence and want to help build a world-class inside sales organization, apply today and grow your career with Home Genius Exteriors.

Apply