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Workforce Management Jobs in Portland, OR (NOW HIRING)

Burlington

Retail Store Management

Hillsboro, OR

$70K - $88K/yr

Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...

Burlington

Retail Store Management

Gresham, OR · On-site

$70K - $88K/yr

Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...

Xinnovit

Infrastructure Architect

Portland, OR

$70 - $89.50/hr

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

LaborMax - Hillsboro, OR

Be Seen First

Landscaping Laborer - Temporary Position

Hillsboro, OR · On-site

$18 - $24/hr

LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.

Xinnovit

Network Engineer(XIN001_HYSN)

Portland, OR

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Xinnovit

Network Engineer (XIN001_JH9Q)

Portland, OR

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Burlington Stores

Retail Store Management

Hillsboro, OR · On-site

$70K - $88K/yr

Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...

OAG

Scheduling Systems Analyst

Portland, OR

... workforce management, or a related field. * Strong technical aptitude and the ability to quickly learn and optimize complex software systems. * Advanced Excel skills and experience working with large ...

OAG

Scheduling Systems Analyst

Portland, OR · On-site

... workforce management, or a related field. * Strong technical aptitude and the ability to quickly learn and optimize complex software systems. * Advanced Excel skills and experience working with large ...

Xinnovit

Network Engineer

Portland, OR

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

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Showing results 21-40

All JobsWorkforce Management JobsWorkforce Management Jobs in Portland, OR

Workforce Management information

See Portland, OR salary details

$26.5K

$81K

$171.8K

How much do workforce management jobs pay per year?

As of Sep 5, 2026, the average yearly pay for workforce management in Portland, OR is $81,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $97,600.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Portland, OR?

The most popular types of Workforce Management jobs in Portland, OR are:

What are popular job titles related to Workforce Management jobs in Portland, OR?

For Workforce Management jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Workforce Management jobs in Portland, OR look for?

The top searched job categories for Workforce Management jobs in Portland, OR are:

What cities near Portland, OR are hiring for Workforce Management jobs?

Cities near Portland, OR with the most Workforce Management job openings:

Workforce Management jobs near you
Infographic showing various Workforce Management job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $81,041 per year, or $39 per hour.

Management and Program Analyst

Criminal Investigation & Law Enforcement | IRS Careers

Portland, OR • On-site

$106K/yr

Full-time

Re-posted 22 days ago

Key responsibilities

  • Utilize analytical and evaluative methods to design and conduct comprehensive studies and prepare analyses and estimates for presentation to all organizational levels.

  • Present findings, deliver briefings, and negotiate solutions related to contact center management tools and performance metrics.

  • Manage project deliverables, business requirements, issue tracking, resource planning, and risk management within IT-related project management and project life cycle phases.

Internal Revenue Service rating

7.4

Company rating: 7.4 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

158th of 297 rated public sector bodies

Job description

WHAT IS TAXPAYER SERVICES?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • TS - CAS-Customer Account Services, JOC Routing and Monitoring Team

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
GS-13 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience must include:

  • Utilizing a wide range of analytical and evaluative methods and techniques to design and conduct comprehensive studies. Preparing analyses and estimates from budgeting methods and techniques to present to all levels of the organization, from frontline to executive. Planning, organizing, and conducting studies to be completed despite conflicting program goals and objects impacted by changes in legislation or regulatory guidelines.
  • Utilizing oral and written communication to present findings, delivering briefings, and negotiating solutions to dispute recommendations. Communicating with contact center management tools such as contact recording, workforce management, call center performance reporting, and quality metrics.
  • Working within IRS Contact Center Environment or equivalent experience with other call center operations, including but not limited multi-channel services such as live and automated telephone services, web services, digital chat, co-browsing, and chatbots.
  • Utilizing project management principles to manage project deliverables, business requirements, issue tracking, resource planning and risk management, including experience with IT related project management.
  • Utilizing IRS Enterprise Life Cycle or other project life cycle phases, including experience creating project artifacts.


AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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