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Workforce Management Jobs in Tennessee (NOW HIRING)

CoreCivic is currently seeking a Workforce Management (WFM) Analyst. Comejoin a team that is dedicated to making an impact for the people andcommunities we serve. *This position requires 4 days (Mon ...

CoreCivic is currently seeking a Workforce Management (WFM) Analyst. Comejoin a team that is dedicated to making an impact for the people andcommunities we serve. *This position requires 4 days (Mon ...

UKG Implementation Manager

Knoxville, TN · On-site +1

$90 - $110/hr

Workforce Management Manager We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a ...

UKG Implementation Manager

Knoxville, TN · On-site +1

$90 - $110/hr

Workforce Management Manager We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a ...

Lead workforce planning and scheduling for a rolling 12-month period, with primary focus on Tax and ... Lead and support workforce management staff, emphasizing execution, consistency, and responsiveness ...

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

We're partnering with a growing organization seeking a Sr. HR Operations Analyst to support HR operations, workforce management processes, reporting, and analytics. This role is ideal for someone who ...

As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...

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Showing results 1-20

Workforce Management information

See Tennessee salary details

$22.7K

$69.4K

$147K

How much do workforce management jobs pay per year?

As of Jun 15, 2026, the average yearly pay for workforce management in Tennessee is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Tennessee? The most popular types of Workforce Management jobs in Tennessee are:
What are popular job titles related to Workforce Management jobs in Tennessee? For Workforce Management jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Workforce Management jobs? Cities in Tennessee with the most Workforce Management job openings:
Workforce Management Analyst

Workforce Management Analyst

CoreCivic

Brentwood, TN

Other

Posted 19 days ago


CoreCivic rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

33rd of 41 rated prisons


Job description

At CoreCivic, our employees are driven by a deep senseof service, high standards of professionalism and a responsibility to betterthe public good. CoreCivic is currently seeking a Workforce Management (WFM) Analyst.  Comejoin a team that is dedicated to making an impact for the people andcommunities we serve.

*This position requires 4 days (Mon-Thurs) onsite in Brentwood, TN.

TheWFM Analyst is a subject matter expert of the workforce management solution (WFMS)system, with working knowledge of operational practices, procedures, systemsand initiatives and how they interact with the workforce management solutionsystem.  Assists in the review,development and deployment of new workforce management applications andprocesses.  Supports the Operations teamby providing metrics, data analysis and recommendations on business initiativeswhich support process improvement, scaling and efficiencies and are responsiveto the changing needs of the organization.

ESSENTIAL FUNCTIONS:
The incumbent should be able to perform allof the following functions at a pace and level of performance consistent withthe job performance requirements.

  1. Works within the organization to understand and gather scheduling requirements for the assessment, deployment and on-going system maintenance.
  2. Works with WFMS consultants (internal and external) during any "build" phase to fully understand how the product is designed and the solution built.
  3. Aggregates data and produces standard or customized reports for use by facility and FSC management.
  4. Collaborates with others to develop standard reporting and metrics, and to provide new tools in support of the organization.
  5. Conducts WFMS training and provides on-going advisory support to direct system users and management.
  6. Analyzes processes and data to ensure effective resource planning and utilization to meet service and financial objectives with recommendations for process/system enhancements.
  7. Analyzes staffing patterns and integrates forecasts for resource planning using automated workforce management software.
  8. Develops solutions involving unstructured environments. Makes recommendations that support the standardization of methods, procedures, equipment and facilities.
  9. Conducts regular audits of staffing and shift data and reports on issues to be addressed.
  10. Reviews data access rules across WFM program to ensure staff has correct system access.
  11. Provides analysis of facility's workforce management performance.
  12. Prepares and delivers presentations and written reports to management on workforce management performance and efficiency.
  13. Represents Staffing and Workforce Management on workgroups and project teams.
  14. Acts as liaison between departments on items related to Staffing and Workforce Management.
  15. Domestic U.S. travel may be required.

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983