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Workforce Management Jobs in Tennessee (NOW HIRING)

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Maintain accurate employee records within HRIS platforms (Kronos Workforce Management or similar systems). * Generate HR metrics and reports to support leadership decision-making. * Ensure data ...

The ideal candidate brings deep experience in customer support, strong analytical skills, and hands-on expertise with workforce management and enterprise systems. Responsibilities * Provide day-to ...

Technology & Analytics - Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage. - Analyze performance data to identify trends ...

Onsite Staffing Coordinator

Pulaski, TN

$18.25 - $23.50/hr

Customer service, staffing, HR, or workforce management experience preferred * Ability to multitask and work independently in a fast-paced environment * Proficiency with Microsoft Office and basic ...

This role ensures compliance with labor laws, promotes a safe and inclusive workplace, and supports operational goals through effective workforce management. The ideal candidate must be bilingual ...

This role ensures compliance with labor laws, promotes a safe and inclusive workplace, and supports operational goals through effective workforce management. The ideal candidate must be bilingual ...

Payroll Specialist

Smithville, TN ยท On-site

$58K/yr

... Workforce Management required Experience processing weekly payroll Strong knowledge of time & attendance systems High attention to detail and organizational skills Ability to handle confidential ...

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Workforce Management information

See Tennessee salary details

$22.7K

$69.4K

$147K

How much do workforce management jobs pay per year?

As of Jun 15, 2026, the average yearly pay for workforce management in Tennessee is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Tennessee? The most popular types of Workforce Management jobs in Tennessee are:
What are popular job titles related to Workforce Management jobs in Tennessee? For Workforce Management jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Workforce Management jobs? Cities in Tennessee with the most Workforce Management job openings:

Workforce Development Specialist

Goodwill Industries - Knoxville

Knoxville, TN โ€ข On-site

$24/hr

Full-time

Posted 2 days ago


Job description

About the Role:

Hourly $24.00

The WFD Specialist plays a critical role in assisting adults with disabilities to enhance employability skills and prepare for community employment. The specialist collaborates with various stakeholders including state agencies and other partners, employers, and internal team members to create pathways for workforce readiness. The Specialist may provide instruction on an individual basis or small group settings.

Required Qualifications:

  • Associate or Bachelor's degree in social service field
  • At least 2 years of experience in employment related services with 6 months experience working with individuals with disabilities
  • Strong knowledge of workforce development principles, labor market dynamics, and program management.
  • Proficiency Microsoft Office
  • Driver's License & good driving record
  • Ability to pass a criminal background check and pre-employment drug screen

Responsibilities:

  • Support adults with disabilities to improve work readiness skills & obtain employment in the community
  • Work as part of a team to provide individual and classroom instruction
  • Be creative and innovative in approach to service delivery
  • Coordinate employer and partner engagement that will support program participants in achieving their vocational goals
  • Follow internal and external guidelines for quality service delivery and casefile management

Goodwill Industriesโ€”Knoxville, Inc. is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.


Monday-Friday 8:00-4:30, with occasional evening & weekends for special events/participant support