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Workforce Management Jobs in Tennessee (NOW HIRING)

Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...

Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...

Director of Workforce

Franklin, TN · On-site

$100K - $125K/yr

Manage and coach the recruiting team * Establish weekly hiring goals and accountability * Improve ... Fill rate * Workforce utilization * Recruiting ROI * Caregiver engagement Present insights and ...

This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.

This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.

General Manager

Knoxville, TN · On-site

$90 - $140/hr

This leadership role is responsible for P&L management, operations management, workforce leadership, customer retention, and business development within a fast-paced, labor-driven service environment.

Help manage the MSP and VMS teams including process, supplier management and automation * Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate ...

Showing results 21-40

Workforce Management information

See Tennessee salary details

$22.7K

$69.4K

$147K

How much do workforce management jobs pay per year?

As of Aug 9, 2026, the average yearly pay for workforce management in Tennessee is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $83,500.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries such as retail, healthcare, and manufacturing.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Tennessee? The most popular types of Workforce Management jobs in Tennessee are:
What are popular job titles related to Workforce Management jobs in Tennessee? For Workforce Management jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Workforce Management jobs? Cities in Tennessee with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $69,357 per year, or $33.3 per hour.

Vice President, Financial Operations and Workforce Management

Ardent Health

Brentwood, TN • On-site

Full-time

Re-posted 9 days ago


Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

491st of 887 rated healthcare providers


Job description

Overview
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.
Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry's strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare's best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.
Ardent includes:
  • 30 hospitals
  • 280 sites of care
  • 4,281 beds
  • 24,000+ team members
  • 8,200+ nurses
  • 1,800+ aligned providers
  • 5.8M annual provider encounters
  • 421 medical residents

Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.
We believe it is this mix of corporate support and local autonomy that equips our teams for success.
POSITION SUMMARY:
The Vice President, Financial Operations & Workforce Management delivers high-impact strategic and operational support to Regional CFOs by strengthening income statement ownership and driving disciplined financial and operational management practices. The VP standardizes operating routines, including monthly reviews, weekly projections, and budget-to-actual analysis, to improve accountability and financial outcomes. The role leads workforce management and revenue cycle performance to align staffing, productivity, and cash flow with enterprise objectives. Through dashboards, KPIs, and AI-enabled analytics, the VP enhances decision-making, automation, and performance visibility. The role also builds organizational capability and fosters a culture of accountability, transparency, and continuous improvement.
Responsibilities
  • Provides strategic and operational support to Regional CFOs to enhance financial performance and decision-making.
  • Partners with finance leaders to ensure ownership and accountability of income statements, driving improved visibility and performance outcomes.
  • Leads and standardizes monthly operating reviews, ensuring disciplined analysis of financial and operational performance.
  • Drives weekly forecasting and projection processes to improve accuracy, agility, and responsiveness to changing business conditions.
  • Oversees and supports annual budgeting processes, ensuring alignment with enterprise goals and financial targets.
  • Provides leadership and oversight of workforce management strategies, including labor planning, productivity benchmarks, and staffing optimization.
  • Collaborates with operational leaders to align staffing models with volume, acuity, and financial performance objectives.
  • Implements best practices in workforce analytics and labor cost management.
  • Leverages deep knowledge of revenue cycle operations to optimize cash flow, reimbursement, and overall financial performance while identifying improvements across billing, collections, coding, and payer performance.
  • Establishes and enforces disciplined operating routines, including monthly operating reviews, weekly performance projections, and budget-to-actual reviews, while conducting service line performance analysis to drive growth, margin improvement, and operational efficiencies.
  • Develops and deploys standardized performance dashboards, KPIs, and AI-enabled analytics to enhance forecasting, automate reporting, improve predictive modeling, and streamline workflows.
  • Educates and coaches finance and operational leaders, building organizational capability in financial literacy, operational rigor, data-driven decision-making, and fostering a culture of accountability, transparency, and continuous improvement.

Qualifications
Job Requirements:
  • Bachelor's degree in finance, business administration, or related field
  • 10+ years of progressive leadership experience in finance, operations, or enterprise services within healthcare or a complex multi-site organization, including 5+ years as CFO
  • Demonstrated experience in supporting senior finance leaders and implementing enterprise-wide financial routines and disciplines
  • Proven expertise in workforce management and labor optimization strategies
  • Strong background in financial operations and revenue cycle management
  • Deep understanding of financial statements, budgeting and forecasting, and operational analytics
  • Ability to translate complex data into actionable insights
  • Strong communication and change management capabilities

Preferred Job Requirements:
  • Master's degree in finance, business administration, or related field

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About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

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