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Workforce Management Jobs in Michigan (NOW HIRING)

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CNC Machinist

Auburn Hills, MI · On-site

$24 - $27/hr

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company ...

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

As a Workforce Account Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff ...

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Workforce Management information

See Michigan salary details

$21.8K

$66.6K

$141.2K

How much do workforce management jobs pay per year?

As of Jun 10, 2026, the average yearly pay for workforce management in Michigan is $66,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $80,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Michigan? The most popular types of Workforce Management jobs in Michigan are:
What are popular job titles related to Workforce Management jobs in Michigan? For Workforce Management jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Michigan look for? The top searched job categories for Workforce Management jobs in Michigan are:
What cities in Michigan are hiring for Workforce Management jobs? Cities in Michigan with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in Michigan as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $66,605 per year, or $32 per hour.

Workforce Coordinator/9am-5pm/On-Site/Southfield, MI

Playtech

Southfield, MI • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Company Description

PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtechofferscutting-edge, value-added solutions to the industry's leadinggamingoperators. Since Playtech's inception in 1999,ourapproach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Liveproduct,andourstudios contain hundreds of state-of-the-art cameras,broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in New Jersey!

Visit our website to learn more about our company www.playtech.com

Job Description

The Workforce Coordinator is accountable for managing the operations schedule for studio employees, ensuring all employee is properly documented and supporting the Studio Leadership in all workforce administration issues.

ESSENTIAL DUTIES AND RESPONSIBILTIES: 

  • Prepare monthly work schedules for studio employees. 
  • Ensure new employees are properly added to employee shift rotations and confirm they are properly credentialed for the assignments given.  
  • Set up and maintain daily rotation schedules and employee break assignments to ensure balanced coverage and smooth operational workflow. 
  • Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to scheduling policies, and timely updates to the work schedule. 
  • Oversee and process employee time off requests ensuring accuracy, proper documentation, policy compliance, and timely updates to the work schedule. 
  • Administer uniform distribution and maintain accurate records of issued itemsto ensure each employee receives and returns the correct uniform pieces. 
  • Follow up on resigned employees and remove them from the schedule according to the last working day information. 
  • Verify and ensure that work schedule calculations are accurate and properly coded in payroll system. 
  • Make necessary corrections in existing work schedules and update information related to employee status changes, holidays, workload adjustments, etc. 
  • Add information to work schedules regarding planned employee training sessions, corporate events, photo sessions, and other related activities. 
  • Analyze feedback and recommendations from the Studio Leadership that could improve work schedules and employee satisfaction. 
  • Prepare reports and presentations related to workforce management. 
  • Perform other duties within the scope of the held position as instructed by management.
Qualifications

EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED 

  • High School Diploma or equivalent required. 
  • Proficient in MS Office applications, especially Excel and PowerPoint 
  • Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced environment. 
  • Able to be flexible on working schedule (example: Schedule for payroll Mondays would be 6am-2pm, etc)
  • Able to work weekends (days off will be Wed/Thur)
  • Excellent verbal and written communication skills for clear, effective collaboration and ability to clearly explain company rules and procedures. 
  • Strong attention to detail and high level of accuracy. 
  • Analytical thinking and high work organization skills. 
  • Ability to learn quickly and work independently. 
  • Ability to work a variety of shifts, including nights, weekends, and holidays. 
  • Familiarity with ADP a plus 
  • Must be able to obtain a Michigan Gaming Occupational License.
Additional Information

COMPENSATION & BENEFITS

  • Pay Rate: $22.00/hour  
  • Vacation Days: 10 days 
  • Sick Time: 5 days 
  • 10 Holidays pay 
  • Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance. 
  • 401K - 4% match 

PHYSICAL FUNCTIONS

  • Ability to work in an office-based environment during typical office hours 
  • Limited and occasional ability to communicate with stakeholders outside of standard office hours 
  • Visual capacity for using computer equipment, reading manuals, and performing detailed work. 
  • Working in various environments, such as live streaming floors and any back of the house areas.