Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
... management configuration| Workforce management scheduling and forecasting |Performance analytics and reportingExperience with Cisco softphone implementation and troubleshootingExpertise in Finesse ...
... management configuration| Workforce management scheduling and forecasting |Performance analytics and reportingExperience with Cisco softphone implementation and troubleshootingExpertise in Finesse ...
Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
Quick apply
Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to ... Prepare reports and presentations related to workforce management. * Perform other duties within ...
Program Performance & Operational Excellence Establish, monitor, and manage performance expectations and outcomes across workforce programs. Ensure program goals are tracked, analyzed, and ...
Program Performance & Operational Excellence Establish, monitor, and manage performance expectations and outcomes across workforce programs. Ensure program goals are tracked, analyzed, and ...
Workforce Management Assistwith recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. Support scheduling efforts and complete weekly ...
Workforce Management Assistwith recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. Support scheduling efforts and complete weekly ...
Program Performance & Operational Excellence • Establish, monitor, and manage performance expectations and outcomes across workforce programs. • Ensure program goals are tracked, analyzed, and ...
Program Performance & Operational Excellence • Establish, monitor, and manage performance expectations and outcomes across workforce programs. • Ensure program goals are tracked, analyzed, and ...
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
Quick apply
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
Works with KG Risk Management Team to prepare and comply with programmatic local, State and Federal auditing procedures. * Development of Operating Procedures, job aids and training materials based ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
Workforce Management • Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. • Support scheduling efforts and complete ...
Workforce Management • Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. • Support scheduling efforts and complete ...
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CNC Machinist
Auburn Hills, MI · On-site
$24 - $27/hr
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company ...
Quick apply
Be Seen First
CNC Machinist
Auburn Hills, MI · On-site
$24 - $27/hr
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company ...
Workforce Management • Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. • Support scheduling efforts and complete ...
Workforce Management • Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. • Support scheduling efforts and complete ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Workforce Account Manager
$54K - $56K/yr
As a Workforce Account Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff ...
Workforce Account Manager
$54K - $56K/yr
As a Workforce Account Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff ...
Workforce Management information
See Michigan salary details
$21.8K - $32.6K
5% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$32.6K - $43.5K
26% of jobs
The median wage is $54.4K / yr.
$43.5K - $54.4K
19% of jobs
$54.4K - $65.2K
11% of jobs
$76.1K is the 75th percentile. Wages above this are outliers.
$65.2K - $76.1K
14% of jobs
$76.1K - $86.9K
10% of jobs
$86.9K - $97.8K
4% of jobs
$97.8K - $108.6K
7% of jobs
$108.6K - $119.5K
1% of jobs
$119.5K - $130.3K
1% of jobs
$130.3K - $141.2K
1% of jobs
$21.8K
$66.6K
$141.2K
How much do workforce management jobs pay per year?
What is the difference between Workforce Management vs Workforce Analyst?
| Aspect | Workforce Management | Workforce Analyst |
|---|---|---|
| Primary Focus | Planning, scheduling, and optimizing staffing levels | Analyzing workforce data to improve efficiency and forecasting |
| Required Skills | Forecasting, scheduling, labor laws, software proficiency | Data analysis, reporting, Excel, statistical tools |
| Work Environment | Operations, call centers, retail, healthcare | Data teams, HR, operations departments |
| Certifications | Workforce management software certifications, project management | Data analysis certifications, Excel, statistical analysis |
Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?
What is workforce management?
What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

$22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtechofferscutting-edge, value-added solutions to the industry's leadinggamingoperators. Since Playtech's inception in 1999,ourapproach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Liveproduct,andourstudios contain hundreds of state-of-the-art cameras,broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in New Jersey!
Visit our website to learn more about our company www.playtech.com
The Workforce Coordinator is accountable for managing the operations schedule for studio employees, ensuring all employee is properly documented and supporting the Studio Leadership in all workforce administration issues.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
- Prepare monthly work schedules for studio employees.
- Ensure new employees are properly added to employee shift rotations and confirm they are properly credentialed for the assignments given.
- Set up and maintain daily rotation schedules and employee break assignments to ensure balanced coverage and smooth operational workflow.
- Manage and process employee shift exchange requests, ensuring adequate coverage, adherence to scheduling policies, and timely updates to the work schedule.
- Oversee and process employee time off requests ensuring accuracy, proper documentation, policy compliance, and timely updates to the work schedule.
- Administer uniform distribution and maintain accurate records of issued itemsto ensure each employee receives and returns the correct uniform pieces.
- Follow up on resigned employees and remove them from the schedule according to the last working day information.
- Verify and ensure that work schedule calculations are accurate and properly coded in payroll system.
- Make necessary corrections in existing work schedules and update information related to employee status changes, holidays, workload adjustments, etc.
- Add information to work schedules regarding planned employee training sessions, corporate events, photo sessions, and other related activities.
- Analyze feedback and recommendations from the Studio Leadership that could improve work schedules and employee satisfaction.
- Prepare reports and presentations related to workforce management.
- Perform other duties within the scope of the held position as instructed by management.
EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED
- High School Diploma or equivalent required.
- Proficient in MS Office applications, especially Excel and PowerPoint
- Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced environment.
- Able to be flexible on working schedule (example: Schedule for payroll Mondays would be 6am-2pm, etc)
- Able to work weekends (days off will be Wed/Thur)
- Excellent verbal and written communication skills for clear, effective collaboration and ability to clearly explain company rules and procedures.
- Strong attention to detail and high level of accuracy.
- Analytical thinking and high work organization skills.
- Ability to learn quickly and work independently.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- Familiarity with ADP a plus
- Must be able to obtain a Michigan Gaming Occupational License.
COMPENSATION & BENEFITS
- Pay Rate: $22.00/hour
- Vacation Days: 10 days
- Sick Time: 5 days
- 10 Holidays pay
- Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
- 401K - 4% match
PHYSICAL FUNCTIONS
- Ability to work in an office-based environment during typical office hours
- Limited and occasional ability to communicate with stakeholders outside of standard office hours
- Visual capacity for using computer equipment, reading manuals, and performing detailed work.
- Working in various environments, such as live streaming floors and any back of the house areas.