The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery ...
The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery ...
Customer Service Workforce Manager-WFM Strategy Consultant (Hybrid) Location: Detroit, MI, USA 48226-1203 Duration: 6-7, months Contract on W2 (possible extension) Estimated Regular Hours/Week: 20hr ...
Customer Service Workforce Manager-WFM Strategy Consultant (Hybrid) Location: Detroit, MI, USA 48226-1203 Duration: 6-7, months Contract on W2 (possible extension) Estimated Regular Hours/Week: 20hr ...
Stefanini is looking for a Workforce Management Consultant(Dearborn, MI) For quick apply, please reach out to Adil Khan at / We are seeking a Senior Technical Engineer to serve as a subject matter ...
Stefanini is looking for a Workforce Management Consultant(Dearborn, MI) For quick apply, please reach out to Adil Khan at / We are seeking a Senior Technical Engineer to serve as a subject matter ...
Bachelors/Associates highly preferred but not a requirement - relevant experience is * also accepted * 2+ years of workforce management forecasting and reporting experience (will not accept ...
Bachelors/Associates highly preferred but not a requirement - relevant experience is * also accepted * 2+ years of workforce management forecasting and reporting experience (will not accept ...
Workforce Manager Strategy Consultant
Detroit, MI · Hybrid
$75 - $83/hr
Workforce Management Strategy Consultant Location: Detroit, MI preferred | Remote considered with travel to Detroit as needed Schedule: Part-time, approximately 15 hours per week Contract Length:
Quick apply
Workforce Manager Strategy Consultant
Detroit, MI · Hybrid
$75 - $83/hr
Workforce Management Strategy Consultant Location: Detroit, MI preferred | Remote considered with travel to Detroit as needed Schedule: Part-time, approximately 15 hours per week Contract Length:
Bachelors/Associates highly preferred but not a requirement - relevant experience is * also accepted * 2+ years of workforce management forecasting and reporting experience (will not accept ...
Bachelors/Associates highly preferred but not a requirement - relevant experience is * also accepted * 2+ years of workforce management forecasting and reporting experience (will not accept ...
The operation is a fast-paced workforce management environment that requires focus on key business priorities supporting contact centers across the globe. The operation is a 24x7 business and ...
The operation is a fast-paced workforce management environment that requires focus on key business priorities supporting contact centers across the globe. The operation is a 24x7 business and ...
The operation is a fast-paced workforce management environment that requires focus on key business priorities supporting contact centers across the globe. The operation is a 24x7 business and ...
The operation is a fast-paced workforce management environment that requires focus on key business priorities supporting contact centers across the globe. The operation is a 24x7 business and ...
Customer Service Workforce Manager-WFM Strategy Consultant
Detroit, MI · On-site
$87.91/hr
The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1, 000 ...
Customer Service Workforce Manager-WFM Strategy Consultant
Detroit, MI · On-site
$87.91/hr
The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1, 000 ...
Workforce Management, Configuration Management, Cross-functional, Technical Analysis, Application Testing, Acceptance Testing, Problem Solving, Troubleshooting (Problem Solving), Software Development ...
Quick apply
Workforce Management, Configuration Management, Cross-functional, Technical Analysis, Application Testing, Acceptance Testing, Problem Solving, Troubleshooting (Problem Solving), Software Development ...
Senior Manager, Claims Workforce Management, Meritain TPA
Lansing, MI · On-site +1
$67K - $199K/yr
Position Summary Provides strategic ownership of Claims workforce management by leveraging deep analytical expertise to forecast demand, develop capacity and staffing models, and optimize workforce ...
Senior Manager, Claims Workforce Management, Meritain TPA
Lansing, MI · On-site +1
$67K - $199K/yr
Position Summary Provides strategic ownership of Claims workforce management by leveraging deep analytical expertise to forecast demand, develop capacity and staffing models, and optimize workforce ...
Senior Workforce Management (WFM) Technical Engineer
Dearborn, MI · On-site
$96K - $131K/yr
Experience configuring enterprise Workforce Management (WFM) platforms. * Advanced SQL and ETL development experience. * Experience with API and data integration technologies, including REST, SOAP ...
Senior Workforce Management (WFM) Technical Engineer
Dearborn, MI · On-site
$96K - $131K/yr
Experience configuring enterprise Workforce Management (WFM) platforms. * Advanced SQL and ETL development experience. * Experience with API and data integration technologies, including REST, SOAP ...
The Senior Director of Field Communications and Workforce Management will lead the strategy and execution of all field communications, partnering across the organization to align initiatives between ...
The Senior Director of Field Communications and Workforce Management will lead the strategy and execution of all field communications, partnering across the organization to align initiatives between ...
The Systems Analyst supports the daytoday operation of key healthcare applications, with a primary focus on UKG Workforce Management (Scheduling, Timekeeping, and Clocks) and additional support for ...
The Systems Analyst supports the daytoday operation of key healthcare applications, with a primary focus on UKG Workforce Management (Scheduling, Timekeeping, and Clocks) and additional support for ...
$50.25 - $66.50/hr
This role may also be responsible for managing vendor relationships related to UKG technologies and supporting the successful delivery of integration work across multiple business units.
$50.25 - $66.50/hr
This role may also be responsible for managing vendor relationships related to UKG technologies and supporting the successful delivery of integration work across multiple business units.
Program Scope The ATLAS program is modernizing workforce management capabilities across North American operations, including: Time tracking Scheduling (standard & job-based) Absence management ...
Quick apply
Program Scope The ATLAS program is modernizing workforce management capabilities across North American operations, including: Time tracking Scheduling (standard & job-based) Absence management ...
The ATLAS program is modernizing workforce management capabilities across North American operations, including: · Time tracking Scheduling (standard & job-based) · Absence management · Compliance ...
Quick apply
The ATLAS program is modernizing workforce management capabilities across North American operations, including: · Time tracking Scheduling (standard & job-based) · Absence management · Compliance ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
Proven track record of successfully managing multiple implementation projects simultaneously. * Experience with WorkForce Software is highly preferred Experience Preferred: * Strong understanding of ...
Quick apply
Proven track record of successfully managing multiple implementation projects simultaneously. * Experience with WorkForce Software is highly preferred Experience Preferred: * Strong understanding of ...
Project Manager with WorkForce Software (W2 Position)
Dearborn Heights, MI · On-site
$70 - $75/hr
Program & Project Management (PM leadership, budgets, timing) Software Development Lifecycle (SDLC) Workforce Management Systems Financial Reporting Project Planning & Documentation Technical ...
Quick apply
Project Manager with WorkForce Software (W2 Position)
Dearborn Heights, MI · On-site
$70 - $75/hr
Program & Project Management (PM leadership, budgets, timing) Software Development Lifecycle (SDLC) Workforce Management Systems Financial Reporting Project Planning & Documentation Technical ...
Workforce Management information
See Michigan salary details
$21.8K - $32.6K
5% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$32.6K - $43.5K
26% of jobs
The median wage is $54.4K / yr.
$43.5K - $54.4K
19% of jobs
$54.4K - $65.2K
11% of jobs
$76.1K is the 75th percentile. Wages above this are outliers.
$65.2K - $76.1K
14% of jobs
$76.1K - $86.9K
10% of jobs
$86.9K - $97.8K
4% of jobs
$97.8K - $108.6K
7% of jobs
$108.6K - $119.5K
1% of jobs
$119.5K - $130.3K
1% of jobs
$130.3K - $141.2K
1% of jobs
$21.8K
$66.6K
$141.2K
How much do workforce management jobs pay per year?
What jobs pay 4000 a week without a degree?
What is the difference between Workforce Management vs Workforce Analyst?
| Aspect | Workforce Management | Workforce Analyst |
|---|---|---|
| Primary Focus | Planning, scheduling, and optimizing staffing levels | Analyzing workforce data to improve efficiency and forecasting |
| Required Skills | Forecasting, scheduling, labor laws, software proficiency | Data analysis, reporting, Excel, statistical tools |
| Work Environment | Operations, call centers, retail, healthcare | Data teams, HR, operations departments |
| Certifications | Workforce management software certifications, project management | Data analysis certifications, Excel, statistical analysis |
Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?
What is the WFM salary?
What is workforce management?
Is WFM a good career?
How can I make 2000 a week working from home?
What does workforce management do?
What are some common challenges faced by Workforce Management professionals, and how can they be addressed?
OhioHealth rating
7.0
Based on 338 frontline employees who took The Breakroom Quiz
410th of 881 rated healthcare providers
Job description
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Job Description Summary:
The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery, optimization strategy, training, and adoption, ensuring UKG solutions align with organizational needs and drive improvements in scheduling, timekeeping, labor management, and compliance. The UKG Consultant partners closely with HR, IT, Payroll, and operational leaders but does not perform core system configuration.Responsibilities And Duties:
Functional Consulting & DiscoveryLead functional discovery sessions with operational leaders to understand workforce, scheduling, and labor management needs.
Translate business requirements into solution designs and functional recommendations for UKG capabilities.
Advise leaders on UKG best practices, system capabilities, and process standardization opportunities.
Optimization & Workforce Strategy
Analyze workforce processes and labor trends to identify opportunities for optimization, automation, and efficiency.
Partner with Workforce Management leadership to support initiatives related to overtime reduction, staffing efficiency, and scheduling effectiveness.
Recommend system-enabled solutions to replace manual workarounds and inconsistent practices.
Stakeholder Engagement & Partnership
Serve as a trusted advisor and liaison between HR, Payroll, IT, and operational leaders.
Partners with vendor teams (UKG and third parties) to support enhancements, issue resolution, and roadmap planning.
Support cross-functional alignment and adoption of standardized workforce practices.
Training, Adoption & Change Support
Develop and deliver training, education, and communication to support UKG adoption.
Create and maintain job aids and reference materials for managers and associates.
Guide clients through testing (UAT), deployment, and go-live, ensuring quality and seamless integration.
Deliver training to end-users and administrators and transition clients to ongoing support.
Support go-live readiness, stabilization, and post-implementation adoption efforts.
Support all new users with functional adoption (M&A, New Units, etc.).
Governance & Compliance Support
Support adherence to organizational policies, labor standards, and workforce governance guardrails.
Partner with Senior Consultants and leadership to ensure solutions align with compliance requirements.
Minimum Qualifications:
Bachelor's Degree (Required)Additional Job Description:
SPECIALIZED KNOWLEDGE
Healthcare workforce management experience.
Experience supporting system optimization, adoption, or change management initiatives.
Familiarity with reporting tools such as UKG Analytics and Business Intelligence.
Strong presentation and training facilitation skills.
QUALIFICATIONS
- Bachelor's degree in HR, IT, Business, or a related field; advanced degree preferred.
- 3+ years of experience supporting UKG Pro WFM or similar workforce management systems.
- Strong understanding of workforce operations, scheduling models, and labor compliance.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Ability to influence without authority and operate effectively in a matrixed environment.
Work Shift:
DayScheduled Weekly Hours :
40Department
HRIS Workforce ManagementJoin us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
What OhioHealth employees say
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About OhioHealth
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OhioHealth is a not-for-profit, faith-based health system based in Columbus, Ohio, US. Operating since 1981, it is one of the largest and most comprehensive health systems in its area of operation. OhioHealth's business is grounded at the union of the healthcare and medical industry. The organization provides a full range of healthcare services from acute hospital care to rehabilitative and long-term care, including medical research and development.
Industry
Hospitals and health care and social assistance
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US