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Workforce Management Jobs in Michigan (NOW HIRING)

The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery ...

This is a critical role supporting the deployment and ongoing configuration of enterprise workforce management solutions for over 55,000 employees across the United States and Canada. The ideal ...

$50.25 - $66.50/hr

This role may also be responsible for managing vendor relationships related to UKG technologies and supporting the successful delivery of integration work across multiple business units.

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Workforce Management information

See Michigan salary details

$21.8K

$66.6K

$141.2K

How much do workforce management jobs pay per year?

As of Aug 23, 2026, the average yearly pay for workforce management in Michigan is $66,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $80,200.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Michigan?

The most popular types of Workforce Management jobs in Michigan are:

What are popular job titles related to Workforce Management jobs in Michigan?

For Workforce Management jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Workforce Management jobs?

Cities in Michigan with the most Workforce Management job openings:

Infographic showing various Workforce Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,605 per year, or $32 per hour.

Full-time

Re-posted 28 days ago


OhioHealth rating

7.0

Company rating: 7.0 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

416th of 893 rated healthcare providers


Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary:

The UKG Consultant serves as a functional subject matter expert for UKG Pro Workforce Management (WFM), EZ Call, and related modules. This role focuses on business partnership, functional discovery, optimization strategy, training, and adoption, ensuring UKG solutions align with organizational needs and drive improvements in scheduling, timekeeping, labor management, and compliance. The UKG Consultant partners closely with HR, IT, Payroll, and operational leaders but does not perform core system configuration.

Responsibilities And Duties:

Functional Consulting & Discovery
Lead functional discovery sessions with operational leaders to understand workforce, scheduling, and labor management needs.
Translate business requirements into solution designs and functional recommendations for UKG capabilities.
Advise leaders on UKG best practices, system capabilities, and process standardization opportunities.
Optimization & Workforce Strategy
Analyze workforce processes and labor trends to identify opportunities for optimization, automation, and efficiency.
Partner with Workforce Management leadership to support initiatives related to overtime reduction, staffing efficiency, and scheduling effectiveness.
Recommend system-enabled solutions to replace manual workarounds and inconsistent practices.
Stakeholder Engagement & Partnership
Serve as a trusted advisor and liaison between HR, Payroll, IT, and operational leaders.
Partners with vendor teams (UKG and third parties) to support enhancements, issue resolution, and roadmap planning.
Support cross-functional alignment and adoption of standardized workforce practices.
Training, Adoption & Change Support
Develop and deliver training, education, and communication to support UKG adoption.
Create and maintain job aids and reference materials for managers and associates.
Guide clients through testing (UAT), deployment, and go-live, ensuring quality and seamless integration.
Deliver training to end-users and administrators and transition clients to ongoing support.
Support go-live readiness, stabilization, and post-implementation adoption efforts.
Support all new users with functional adoption (M&A, New Units, etc.).
Governance & Compliance Support
Support adherence to organizational policies, labor standards, and workforce governance guardrails.
Partner with Senior Consultants and leadership to ensure solutions align with compliance requirements.

Minimum Qualifications:

Bachelor's Degree (Required)

Additional Job Description:

  • Degree in HR, IT, Business, or a related field; advanced degree preferred.
  • 3+ years of experience supporting UKG Pro WFM or similar workforce management systems.
  • Strong understanding of workforce operations, scheduling models, and labor compliance.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Ability to influence without authority and operate effectively in a matrixed environment.

SPECIALIZED KNOWLEDGE

Healthcare workforce management experience.

Experience supporting system optimization, adoption, or change management initiatives.

Familiarity with reporting tools such as UKG Analytics and Business Intelligence.

Strong presentation and training facilitation skills.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

HRIS Workforce Management

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 


What OhioHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

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About OhioHealth

Sourced by ZipRecruiter

OhioHealth is a not-for-profit, faith-based health system based in Columbus, Ohio, US. Operating since 1981, it is one of the largest and most comprehensive health systems in its area of operation. OhioHealth's business is grounded at the union of the healthcare and medical industry. The organization provides a full range of healthcare services from acute hospital care to rehabilitative and long-term care, including medical research and development.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US