$70K - $119K/yr
Medical
Dental
Vision
Life
Labor Productivity Analyst and Workforce Optimization Specialist Summary ... Presbyterian Healthcare Services is transitioning the management of labor productivity from a ...
$70K - $119K/yr
Medical
Dental
Vision
Life
Labor Productivity Analyst and Workforce Optimization Specialist Summary ... Presbyterian Healthcare Services is transitioning the management of labor productivity from a ...
$70K - $119K/yr
Medical
Dental
Vision
Life
Labor Productivity Analyst and Workforce Optimization Specialist Summary ... Presbyterian Healthcare Services is transitioning the management of labor productivity from a ...
Bradenton, FL · On-site
$83K - $108K/yr
Medical
Retirement
PTO
We provide weekly pay and comprehensive benefits, health and wellness perks including paid time off ... The primary responsibility of the Senior Business Analyst - Workforce Management & HCM is ...
Bradenton, FL · On-site
$83K - $108K/yr
Medical
Retirement
PTO
We provide weekly pay and comprehensive benefits, health and wellness perks including paid time off ... The primary responsibility of the Senior Business Analyst - Workforce Management & HCM is ...
... Data Hub and Analytics application and future modules as well as the time clocks. This includes ... and supporting workforce management systems and would also include the research, design ...
... Data Hub and Analytics application and future modules as well as the time clocks. This includes ... and supporting workforce management systems and would also include the research, design ...
Configure Workforce Management modules such as Timekeeping, Accruals, Scheduling, Personas ... Experience with UKG UTA (Ultimate Time & Attendance) or other legacy UKG timekeeping platforms is a ...
Configure Workforce Management modules such as Timekeeping, Accruals, Scheduling, Personas ... Experience with UKG UTA (Ultimate Time & Attendance) or other legacy UKG timekeeping platforms is a ...
Boca Raton, FL · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Analytical ability is required to gather and summarize data for reports, find solutions to various ... At no time may work be performed, or computer systems accessed, from outside of the U.S. Why Join ...
Boca Raton, FL · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Analytical ability is required to gather and summarize data for reports, find solutions to various ... At no time may work be performed, or computer systems accessed, from outside of the U.S. Why Join ...
... Workforce Management. • Configure and maintain time and attendance, scheduling, pay rules ... analytical and problem-solving skills. Preferred Qualifications • Experience with Java-based ...
... Workforce Management. • Configure and maintain time and attendance, scheduling, pay rules ... analytical and problem-solving skills. Preferred Qualifications • Experience with Java-based ...
Sarasota, FL · On-site
$100K - $120K/yr
Lead a studio of 3 to 4 artists across concurrent real-time production projects ... Build alongside your team; you are a producing lead, not a pure manager. * Own studio-level QA as ...
Quick apply
Sarasota, FL · On-site
$100K - $120K/yr
Lead a studio of 3 to 4 artists across concurrent real-time production projects ... Build alongside your team; you are a producing lead, not a pure manager. * Own studio-level QA as ...
Sarasota, FL · On-site
$100K - $120K/yr
Lead Real-Time Artist Department: Imerza Employment Type: Full Time Location: Imerza Compensation ... Build alongside your team; you are a producing lead, not a pure manager * Own studio-level QA as ...
Sarasota, FL · On-site
$100K - $120K/yr
Lead Real-Time Artist Department: Imerza Employment Type: Full Time Location: Imerza Compensation ... Build alongside your team; you are a producing lead, not a pure manager * Own studio-level QA as ...
Boca Raton, FL · On-site
Medical
Dental
Vision
Retirement
Perform detailed financial analysis, underwriting, and cash flow modeling, including downside ... time of hire. Equal opportunity employer. All aspects of employment including the decision to hire ...
Boca Raton, FL · On-site
Medical
Dental
Vision
Retirement
Perform detailed financial analysis, underwriting, and cash flow modeling, including downside ... time of hire. Equal opportunity employer. All aspects of employment including the decision to hire ...
$100K - $120K/yr
Lead a studio of 3 to 4 artists across concurrent real-time production projects ... Build alongside your team; you are a producing lead, not a pure manager * Own studio-level QA as ...
$100K - $120K/yr
Lead a studio of 3 to 4 artists across concurrent real-time production projects ... Build alongside your team; you are a producing lead, not a pure manager * Own studio-level QA as ...
Boca Raton, FL · On-site
Medical
Dental
Vision
Retirement
Perform detailed financial analysis, underwriting, and cash flow modeling, including downside ... time of hire. Equal opportunity employer. All aspects of employment including the decision to hire ...
Boca Raton, FL · On-site
Medical
Dental
Vision
Retirement
Perform detailed financial analysis, underwriting, and cash flow modeling, including downside ... time of hire. Equal opportunity employer. All aspects of employment including the decision to hire ...
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Quick apply
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Tampa, FL · Hybrid
$55K - $70K/yr
Medical
Dental
Vision
Retirement
PTO
... real-time decision-making while reducing manual intervention * Continuously optimize workforce and ... Working knowledge of Workforce Management and Contact Center Communication concepts and ...
Tampa, FL · Hybrid
$55K - $70K/yr
Medical
Dental
Vision
Retirement
PTO
... real-time decision-making while reducing manual intervention * Continuously optimize workforce and ... Working knowledge of Workforce Management and Contact Center Communication concepts and ...
Tampa, FL · On-site
$56K/yr
Medical
Dental
Vision
Retirement
PTO
... real-time decision-making while reducing manual intervention * Continuously optimize workforce and ... Working knowledge of Workforce Management and Contact Center Communication concepts and ...
Tampa, FL · On-site
$56K/yr
Medical
Dental
Vision
Retirement
PTO
... real-time decision-making while reducing manual intervention * Continuously optimize workforce and ... Working knowledge of Workforce Management and Contact Center Communication concepts and ...
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Strong analytical and problem-solving skills * Ability to translate business requirements into ... Manage and support integrations between Workday and third-party time clocks or workforce management ...
Provide analytical and decisionsupport assistance to Universal Destinations & Experiences (UDX ... Jul 31 2026 Eastern Daylight Time Applications close: Back to search results Apply now Refer a ...
Provide analytical and decisionsupport assistance to Universal Destinations & Experiences (UDX ... Jul 31 2026 Eastern Daylight Time Applications close: Back to search results Apply now Refer a ...
Jacksonville, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Deliver & optimize applications and tools in real-time while driving control rigor * Serve as a ... Manage relationships with key stakeholders across the organization, including the day-to-day ...
Jacksonville, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Deliver & optimize applications and tools in real-time while driving control rigor * Serve as a ... Manage relationships with key stakeholders across the organization, including the day-to-day ...
Responsibilities : • Supporting real-time trading services to on-floor options members on the ... Department Manager with Industry-based calls. • Maintaining knowledge of Industry trends and ...
Responsibilities : • Supporting real-time trading services to on-floor options members on the ... Department Manager with Industry-based calls. • Maintaining knowledge of Industry trends and ...
$108K - $130K/yr
We champion an inclusive culture and strive to attract and develop a talented workforce to create ... Good time management skills with the ability to organize, prioritize, and complete tasks in a ...
Quick apply
$108K - $130K/yr
We champion an inclusive culture and strive to attract and develop a talented workforce to create ... Good time management skills with the ability to organize, prioritize, and complete tasks in a ...
$28.8K - $37.9K
6% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$37.9K - $47K
26% of jobs
$47K - $56.1K
7% of jobs
The median wage is $64.4K / yr.
$56.1K - $65.2K
12% of jobs
$65.2K - $74.3K
18% of jobs
$74.3K - $83.4K
0% of jobs
$83.4K - $92.5K
5% of jobs
$93K is the 75th percentile. Wages above this are outliers.
$92.5K - $101.6K
10% of jobs
$101.6K - $110.7K
1% of jobs
$110.7K - $119.8K
14% of jobs
$119.8K - $128.9K
1% of jobs
$28.8K
$72.9K
$128.9K
A Workforce Management Real Time Analyst monitors and manages real-time contact center operations to ensure optimal staffing and service levels. They track call volume, agent adherence, and intraday performance, making adjustments as needed to meet service goals. Their role involves communicating with teams, addressing staffing gaps, and responding to unexpected changes such as high call volumes or absenteeism. By analyzing data and trends, they help maintain efficiency and improve overall workforce performance.
As a Workforce Management Real Time Analyst, your daily tasks often include monitoring agent schedules, tracking call volume and service levels, and making real-time adjustments to optimize coverage. You may also communicate with team leaders, provide updates on operational metrics, and flag issues such as staffing shortages or unexpected surges in demand. Collaborating closely with supervisors and other departments, you help ensure a smooth workflow and consistently high customer service standards. This role is fast-paced, requiring quick decision-making and a proactive approach to managing workforce challenges as they arise.
To thrive as a Workforce Management Real Time Analyst, you need strong analytical skills, attention to detail, and typically a background in business, statistics, or a related field. Experience with workforce management systems such as NICE IEX, Aspect, or Verint, and proficiency in Excel and real-time monitoring tools are usually required. Excellent communication, problem-solving, and multitasking abilities set top performers apart in this role. These competencies are essential to efficiently monitor staffing, respond to changing call volumes, and support smooth, effective operations within customer service environments.
The most popular types of Workforce Management Real Time Analyst jobs in Florida are:
For Workforce Management Real Time Analyst jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Workforce Management Real Time Analyst jobs in Florida are:
Cities in Florida with the most Workforce Management Real Time Analyst job openings:

$70K - $119K/yr
Full-time
Medical, Dental, Vision, Life
Posted 21 days ago
Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:
Minimum Offer $70,449.60 Maximum Offer $119,974.40 Now Hiring: Labor Productivity Analyst and Workforce Optimization SpecialistSummary:
Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a centralized, system-led model, with a primary focus on clinical labor - the nursing, medical group, ancillary, and patient-care departments that drive the majority of the system's labor expense and most directly affect quality and safety.Responsibilities:
Qualifications:
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services