Workforce Management Manager Jobs in Houston, TX

I. Job Summary
We are seeking an experienced UKG Architect to own end-to-end architecture for enterprise Workforce Management initiatives built on UKG Pro WFM. This role leads architecture, design, integration, implementation, and stabilization across UKG WFM, and serves as the technical authority for workforce management solutions. The Principal Architect sets architectural standards, resolves the most complex cross-system design problems, and represents WFM architecture in enterprise-wide technology decisions. 
II. Essential Duties and Responsibilities

Architecture & Solution Design

• Own end-to-end architecture and technical delivery for UKG Pro WFM modules, including Time and Attendance (Timekeeping), Advanced Scheduling, Accruals/Leave Management, Attestation, and Analytics/Reporting, and Datahub
• Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack
• Own environment strategy across DEV, TEST, and PROD, including release/patch management, upgrade testing, and sandbox validation cadence

Integrations & Data

• Architect integrations between UKG Pro WFM, HRIS (e.g., Oracle HCM), Datahub, Payroll, and downstream reporting/analytics systems, using integration platforms and methods such as APIs, middleware, and secure file transfer.
• Define data governance standards for WFM data, including source-of-truth ownership, data quality controls, and reporting/analytics data models

Delivery & Support

• Provide technical leadership across discovery, design, build, testing, deployment, and hypercare for WFM programs
• Support payroll workflows, labor compliance, workforce policies, and enterprise data governance initiatives
• Troubleshoot complex, payroll-impacting integration defects and workforce management issues, partnering with support teams (including offshore delivery resources) to drive root-cause resolution
• Partner with HR, Payroll, Finance, Operations, Digital, and external implementation vendors on enterprise WFM initiatives, representing architecture decisions to executive stakeholders
• Mentor delivery teams, technical architects, and support staff; establish and enforce architecture standards, design review processes, and governance practices across the WFM landscape 

III. Qualifications 
A. Required Qualifications 
 

• Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study or in lieu of degree
• High School Diploma or GED (accredited) and four years of relevant work experience.
• 10+ years of prior work experience including three years of experience as a Technical Architect, Infrastructure Architect and/or Systems Architect (in addition to education requirement).

B. Preferred Qualifications

• 12+ years of overall IT experience, including progressive responsibility from technical/delivery roles into enterprise architecture
• 10+ years of hands-on UKG Pro WFM and/or UKG Dimensions experience
• 4+ years serving as a Principal Architect, Enterprise Architect, or equivalent senior technical authority on large-scale enterprise implementations, with demonstrated ownership of architecture decisions across multiple programs (not limited to a single implementation)
• Strong understanding of workforce management processes, payroll flows, labor compliance requirements, and enterprise architecture frameworks and patterns
• Deep expertise across UKG Time and Attendance, Datahub, Scheduling, Accruals/Leave Management, Attestation, and Analytics/Reporting modules
• Hands-on experience with workforce/payroll integrations using Dell Boomi, APIs, integration middleware, and SFTP-based data exchange
• Large enterprise workforce environment experience (10,000+ employees, multi-state or multi-country labor compliance) preferred
• UKG Certification

IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

V. Benefits 

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 
If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.