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Workforce Management Analyst Remote Jobs in Houston, TX

Insolation Technology Ltd

Data Analyst

Houston, TX · On-site +1

$21 - $26/hr

Data Collection and Management : Gather, clean, and maintain datasets from various sources ... Flexible work schedule and remote work options Job Type: * Full time Pay: * $21.00 - $26.00 per ...

C&S Wholesale Grocers

Senior Workday Analyst

Houston, TX · On-site +1

$68K - $90K/yr

S. and offers flexible work arrangements, including fully remote and hybrid options. Senior ... Manage customer expectations & alignment - to ensure operational excellence. * An excellent ...

C&S Wholesale Grocers

Senior Workday Analyst

Houston, TX · On-site +1

$68K - $90K/yr

S. and offers flexible work arrangements, including fully remote and hybrid options. Senior ... Manage customer expectations & alignment - to ensure operational excellence. * An excellent ...

Workhint

Sales Executive (commission based)

Houston, TX · On-site +1

Company Description Workhint is a workforce management SaaS for businesses to find, manage, and pay ... Excellent analytical and problem-solving skills. * Effective communication skills. Additional ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Danaher

Pricing Manager - Remote

Houston, TX · On-site +1

... analysis, discounting, and exception management. * Review GPO, IDN and local deal structures ... At Radiometer, we believe in designing a better, more sustainable workforce. We recognize the ...

HungerRush

Manager, Support Operations

Houston, TX · On-site +1

What this Role Owns Workforce Management * Contact-volume forecasting, staffing models, capacity ... Strong analytical skills, comfortable translating raw metrics into a clear operational narrative ...

Papco

Energy Procurement Analyst

Houston, TX · Remote

Energy Procurement Analyst Location: Remote (U.S.) About World Fuel At World Fuel, we help ... You will manage the procurement process from initial quote through contract execution while ...

Initio Capital

Software Operations Analyst

Houston, TX · Remote

This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON

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Workforce Management Analyst Remote information

See Houston, TX salary details

$36.8K

$93.2K

$164.7K

How much do workforce management analyst remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for workforce management analyst remote in Houston, TX is $93,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $126,500.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Houston, TX?

The most popular types of Workforce Management Analyst jobs in Houston, TX are:

What are popular job titles related to Workforce Management Analyst Remote jobs in Houston, TX?

For Workforce Management Analyst Remote jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in Houston, TX look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Houston, TX are:

What cities near Houston, TX are hiring for Workforce Management Analyst Remote jobs?

Cities near Houston, TX with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $93,182 per year, or $44.8 per hour.

Senior Business/Data Analyst - AWS Connect - Remote

NAVA Software Solutions

Houston, TX • On-site, Remote

$79K - $100K/yr

Contractor

Re-posted 15 days ago

Job description

NAVA Software is looking for a Business/Data Analyst
Details:
Senior Business/Data Analyst
Location: Remote project
Duration: 12-24 months
Position Overview:
We are seeking a highly skilled and experienced Senior Business/Data Analyst to join our team. This role requires a professional with comprehensive call center experience, an understanding of the complete customer lifecycle from point of sale to support, and expertise in AWS. The ideal candidate will be adept at analyzing data to enhance the customer experience and proficient in communicating insights to senior management.
Key Responsibilities:
  • Analyze customer data to understand and improve the end-to-end customer journey, from initial contact through post-sale support.
  • Utilize AWS tools to manage and analyze large datasets.
  • AWS Call Center expertise or any call center expertise is a must have
  • Develop insights and recommendations to enhance customer satisfaction and operational efficiency.
  • Communicate findings effectively to senior management and stakeholders.
  • Collaborate with cross-functional teams to implement data-driven strategies.
  • Stay updated with industry trends and best practices in data analysis and customer experience management.
  • Interaction with Sr Leadership in Customer experience

Qualifications:
  • Bachelor's degree in Business, Data Science, or a related field; Master's degree preferred.
  • Proven experience in a senior analytical role, ideally within a call center or customer experience environment.
  • Strong knowledge of AWS and data management tools.
  • Excellent communication skills, with the ability to present complex data insights to senior stakeholders.
  • Strong analytical mindset with a focus on improving customer experiences.
  • Ability to work collaboratively in a fast-paced environment.
  • Driven, ability to take ownership, and communicate with executive leadership is key. Confidence, confidence, confidence needed
  • There are many metrics needed per client, so data analysis and assessment are key.
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About NAVA Software Solutions

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NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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