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Workforce Management Analyst Remote Jobs in Dallas, TX

2020 Companies, Inc.

Scheduling Manager

Southlake, TX · On-site +1

$56K/yr

... a remote Scheduling Manager The Scheduling Manager is responsible for leading the Scheduling Team ... Experience using Salesforce scheduling tools or workforce management systems * Strong analytical ...

Vytwo

Epic Tapestry UM Analyst

Prosper, TX · Remote

$50/hr

^Remote Work **Must be authorized to work in USA. We are seeking an experienced Epic Tapestry Utilization Management Analyst to design, build, optimize, and support UM processes focused on ...

Digital Marketing

Senior SEO Analyst - Remote

Dallas, TX · On-site +1

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Krest Global Solutions

Senior Product Manager

Dallas, TX · On-site +1

$50 - $60/hr

... telephony, transcription, workforce management, and analytics tools. · Champion agile ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...

InGenesis

Accounts Receivable Analyst (11696)

Dallas, TX · Remote

$24.50 - $31.25/hr

InGenesis is seeking an Accounts Receivable Analyst to work remotely with our corporate office. In ... workforce management and clinicalservice delivery. Explore InGenesis to discover how our expertise ...

ConglomerateIT LLC

LEGION DEVELOPER

Dallas, TX · Remote

$50.25 - $67.50/hr

Remote Tax Term: W2/1099 Only Employment Type: Contract Develop, configure, and support the Legion Workforce Management (WFM) platform across scheduling, labor forecasting, and time & attendance.

Aprio

Senior Director, Resource Management

Dallas, TX · On-site +1

$225K - $300K/yr

Strong analytical skills with the ability to convert workforce data into clear, actionable staffing ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Charlie Health

Payroll Manager

Dallas, TX · Remote

$106K - $149K/yr

Subject matter expertise regarding UKG Payroll and Workforce Management * Significant knowledge of multi-state payroll and tax considerations, especially Wage & Hour considerations for our remote ...

Jobsultant Solutions

Remote Data Analyst

Dallas, TX · Remote

The Walgreens Merchandise Planning Analytics team manages reporting, analysis, and tool building ... Work Environment: * 100% remote - must work in CST * 8am-5pm (9 hour day with one hour lunch break ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Remote JobsWorkforce Management Analyst Remote Jobs in Dallas, TX

Workforce Management Analyst Remote information

See Dallas, TX salary details

$38.1K

$96.5K

$170.6K

How much do workforce management analyst remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst remote in Dallas, TX is $96,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $131,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Dallas, TX? For Workforce Management Analyst Remote jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Dallas, TX look for? The top searched job categories for Workforce Management Analyst Remote jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Workforce Management Analyst Remote jobs? Cities near Dallas, TX with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $96,525 per year, or $46.4 per hour.

Scheduling Manager

2020 Companies, Inc.

Southlake, TX • On-site, Remote

$56K/yr

Full-time

Posted 27 days ago

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

20th of 50 rated marketing agency

Job description

Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

2020 Companies is now interviewing for a remote Scheduling Manager

The Scheduling Manager is responsible for leading the Scheduling Team and overseeing daily scheduling operations for a national field workforce. This role ensures client deadlines are met by managing team performance, workforce capacity, scheduling priorities, and operational efficiency.

The Scheduling Manager partners closely with senior leadership to develop scheduling strategies, establish team KPIs, optimize Salesforce scheduling tools, and provide recommendations on staffing capacity and operational improvements. This position serves as the primary leader for scheduling operations while fostering a high-performing, customer-focused team.

What's in it for you?

  • Receive an annual salary of $56,000, paid weekly
  • Work remotely, from home
  • Health/Dental/Vision benefits
  • 401K Program with matching
  • Paid Time Off
  • Paid Holidays
  • $30 Mobile Reimbursement
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Leadership Development Program
  • Employees special pricing for multiple clients

Job Description:

Key Responsibilities:

  • Lead, coach, and develop a team of Scheduling Coordinators through ongoing feedback, training, and performance management
  • Oversee daily scheduling operations to ensure all client service deadlines and internal service level expectations are met
  • Manage workforce capacity by balancing workload, coverage, travel, and resource availability across assigned markets
  • Utilize Salesforce scheduling tools to optimize scheduling efficiency, maintain data accuracy, and improve operational workflows
  • Partner with senior leadership to establish, monitor, and report on departmental KPIs and scheduling performance metrics
  • Identify scheduling trends, capacity risks, and operational challenges while providing recommendations for continuous improvement
  • Collaborate with Recruiting, Field Leadership, Payroll, and other cross-functional teams to ensure alignment on staffing and operational priorities
  • Ensure scheduling processes are standardized, efficient, and compliant with company and client expectations

Qualifications:

Required

  • 1-3 years of scheduling, workforce management, dispatch, or operations experience
  • Previous experience leading or supervising a team
  • Experience using Salesforce scheduling tools or workforce management systems
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication and leadership abilities
  • Proficiency in Microsoft Office, including Excel and Teams

Success in This Role

Success is measured by consistently meeting scheduling deadlines, maintaining high schedule fill rates, optimizing workforce capacity, developing a high-performing scheduling team, improving operational efficiency through Salesforce, and delivering accurate reporting and strategic recommendations that support business objectives.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

What 2020 Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

2020 logo

About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

Social media

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