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Workforce Management Analyst Remote Jobs in Georgia

TOC

Credit Balance Analyst- Remote

Atlanta, GA · On-site +1

POSITION SUMMARY Post all payments to the practice management system. Process End of Day. Perform duties, processes and functions assigned by management. . Work is conducted remotely, outside of a ...

Digital Marketing

Senior SEO Analyst - Remote

Atlanta, GA · Remote

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Digital Marketing

Senior SEO Analyst - Remote

Atlanta, GA · On-site +1

$75K/yr

Capable of managing multiple clients across multiple verticals. * Work closely with numerous cross ... Very strong analytics and ROI mindset and problem-solving ability. * Possess creative flair and up ...

Aprio

Senior Director, Resource Management

Atlanta, GA · On-site +1

$225K - $300K/yr

Strong analytical skills with the ability to convert workforce data into clear, actionable staffing ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Senior Director, Resource Management

Alpharetta, GA · On-site +1

$225K - $300K/yr

Strong analytical skills with the ability to convert workforce data into clear, actionable staffing ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

U.S. Marine Corps

SUPERVISORY PROGRAM ANALYST

Albany, GA · On-site +1

$106K - $138K/yr

Summary You will serve as a SUPERVISORY PROGRAM ANALYST in the Business Management Division (BMD ... remote or isolated sites. You must be able to travel on military and commercial aircraft for ...

Navtech, Inc.

Sr Data Analyst

Atlanta, GA · On-site +1

$82K - $104K/yr

Atlanta, GA, Remote Duration : 6 to 12 Months Contract to Hire The client is not willing to sponsor ... Manage analytical processes, build new datasets, and validate/improve existing data pipelines using ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Georgia? The most popular types of Workforce Management Analyst jobs in Georgia are:
What are popular job titles related to Workforce Management Analyst Remote jobs in Georgia? For Workforce Management Analyst Remote jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Georgia look for? The top searched job categories for Workforce Management Analyst Remote jobs in Georgia are:
What cities in Georgia are hiring for Workforce Management Analyst Remote jobs? Cities in Georgia with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Credit Balance Analyst- Remote

Credit Balance Analyst- Remote

TOC

Atlanta, GA • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

POSITION SUMMARY
Post all payments to the practice management system. Process End of Day. Perform duties, processes and functions assigned by management. . Work is conducted remotely, outside of a traditional office environment. Must be able to perform work at a dedicated work space with limited interruption or distraction, and high speed internet capability with 25 Mbps download speed/10 Mbps upload speed.
ESSENTIAL FUNCTIONS
• Review credit balance reports for potential refunds to insurance companies and/or patients.
• Transfer patient overpayment to existing patient balance if appropriate.
• Research insurance company requests for refunds and either dispute or submit as appropriate. Process refund
requests for charges with missing documentation.
• Monitor and work unresolved accounts and submit all refund requests for approval.
• Work patient credit balances and manage insurance refund report and overpaid claims work list in Athena in a timely
manner.
• Perform other responsibilities associated with this position as deemed appropriate to ensure the success of the Business Office.
GENERAL COMPENTENCIES DESIRED
• Self-motivated, with the ability to work independently, with minimal supervision.
• Knowledge of insurance terminology, CCI/bundling issues, CPT, ICD-10, HCPC and contractual agreements.
• Familiarity with Medicare, Medicaid, HMO and commercial guidelines.
• Ability to maintain confidentiality of patient and personnel information.
• Detail-oriented paying close attention to accuracy.
• Strong interpersonal skills.
• Ability to be comfortable in learning and using digital tools.
• Strong PC skills required to include all Microsoft applications, practice management systems and electronic health
records.
• Good problem solving skills required in order to maximize effectiveness and efficiency of job duties.
PHYSICAL DEMANDS
Requires sitting for long periods of time. Requires eye-hand coordination and manual dexterity sufficient to operate a
keyboard, photocopier, scanner, telephone, calculator and other office equipment. Requires normal range of hearing and eye
sight to record, prepare and communicate appropriate reports. Requires the ability to work under stressful conditions and/or
irregular hours to meet deadlines.
CREDENTIALS DESIRED
Must have a high school diploma or equivalent education and at least one year of prior work experience in a medical business
office.
HOURS: Monday-Friday
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About TOC

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We believe that physical activity is essential to a healthy lifestyle. With this, the promotion of safety education is crucial in order to prevent injury. It is important to treat injuries as early as possible to achieve optimal recovery and avoid the development of a chronic condition. At TOC, we strive to provide patient-centered care – giving our patients immediate and convenient access to the latest in treatment protocols and procedures. Our goal is to minimize delays and maintain the flow of a patient’s care. Patients can take advantage of complete orthopedic medical diagnosis, treatment and/or surgery, rehabilitation, and assistance with orthotics care all in one building

Industry

Outpatient health care

Headquarters location

Tallahassee, FL, US

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