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Worker Compensation Case Manager information

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How much do worker compensation case manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for worker compensation case manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Worker Compensation Case Manager vs Claims Adjuster?

AspectWorker Compensation Case ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CCM, CRCC), sometimes state licensureAdjuster licenses, certifications (e.g., AIC, CPCU)
Work EnvironmentHealthcare settings, insurance companies, employer officesInsurance companies, third-party administrators, claims offices
Industry UsageWorkers' compensation, healthcare, insuranceProperty & casualty insurance, workers' compensation
Search IntentManaging workers' comp claims, coordinating medical careEvaluating claims, settling insurance claims

Worker Compensation Case Managers focus on coordinating medical care and supporting injured workers, often working closely with healthcare providers. Claims Adjusters evaluate and settle insurance claims, including workers' compensation, by assessing damages and policy coverage. While both roles involve claims handling, Case Managers emphasize case coordination and worker support, whereas Adjusters focus on claim evaluation and settlement.

How does a Worker Compensation Case Manager typically collaborate with employers, medical providers, and injured employees during a claim?

A Worker Compensation Case Manager serves as a central point of contact, coordinating communication between employers, medical providers, and injured employees. They ensure that injured workers receive appropriate medical care and facilitate a safe and timely return to work by regularly updating all parties on progress. Case Managers also address any concerns about workplace accommodations or treatment plans and maintain thorough documentation to comply with legal and insurance requirements. Strong collaboration and clear communication are essential for resolving claims efficiently and supporting both the employee and the employer.

What is a Worker Compensation Case Manager?

A Worker Compensation Case Manager is a professional who coordinates and manages the care of employees who have been injured or become ill due to their job. They act as a liaison between the injured worker, healthcare providers, employers, and insurance companies to ensure the worker receives appropriate medical treatment and support. Their goal is to facilitate the worker's recovery and safe return to work while ensuring compliance with workers' compensation laws and policies.

What are the key skills and qualifications needed to thrive as a Worker Compensation Case Manager, and why are they important?

To thrive as a Worker Compensation Case Manager, you need knowledge of case management, occupational health, and relevant state and federal regulations, typically supported by a nursing or social work degree and case management certification. Familiarity with claims management software, medical billing systems, and electronic health records is crucial. Strong organizational skills, effective communication, and empathy help build trust with injured workers and coordinate care with multiple stakeholders. These skills ensure timely, compliant, and effective case resolutions while supporting both employee recovery and employer interests.
More about Worker Compensation Case Manager jobs
What states have the most Worker Compensation Case Manager jobs? States with the most job openings for Worker Compensation Case Manager jobs include:
What job categories do people searching Worker Compensation Case Manager jobs look for? The top searched job categories for Worker Compensation Case Manager jobs are:
Worker Compensation Case Manager jobs near you
Infographic showing various Worker Compensation Case Manager job openings in the United States as of May 2026, with employment types broken down into 54% Full Time, 13% Part Time, and 33% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Medical Case Manager - Workers' Compensation

ForzaCare

San Bernardino, CA • On-site

Full-time

Posted 11 days ago

Job description

ABOUT US:

Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.

ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.


JOB SUMMARY:

As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.

This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.


KEY RESPONSIBILITIES:

  • Coordinate care between medical providers, employers, insurance carriers, and injured workers.
  • Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
  • Develop, document, and monitor individualized recovery goals and return-to-work plans.
  • Provide consistent communication and detailed progress reports to clients and stakeholders.
  • Ensure all case management work meets or exceeds customer and compliance requirements.
  • Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS:

Education & Licensure:

  • Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
  • Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
  • Must comply with all state-specific licensure and certification requirements.
  • Prior experience in workers' compensation case management is strongly preferred.
  • Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.

Skills & Attributes:

At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:

  • Motivated -You take pride in exceeding goals and continuously improving.
  • Organized - You can manage a fast-paced workload and multiple priorities with ease.
  • Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
  • Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

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