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Work Management Specialist Jobs (NOW HIRING)

Order Management Specialist

Omaha, NE · Hybrid

$18.75 - $24.75/hr

Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...

Order Management Specialist

Dallas, TX · Hybrid

$19.25 - $25.75/hr

Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...

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Work Management Specialist information

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$11

$27

$59

How much do work management specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work management specialist in the United States is $27.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $30.05 per hour, depending on experience, location, and employer.

What does a work management specialist do?

A work management specialist is responsible for coordinating, planning, and optimizing workflows within an organization. They often use project management tools and methodologies to improve efficiency, monitor progress, and ensure tasks are completed on time. Strong organizational skills and knowledge of work management software are essential for this role.

How much does a work management specialist make?

The average salary for a work management specialist typically ranges from $60,000 to $90,000 per year, depending on experience, industry, and location. Professionals in this role often require skills in project coordination, process optimization, and familiarity with management tools like Asana or Trello.

What is the difference between Work Management Specialist vs Project Coordinator?

AspectWork Management SpecialistProject Coordinator
Primary RoleOptimizes work processes, manages work management tools, and improves workflow efficiencyAssists in planning, executing, and monitoring specific projects
Required SkillsWork management software, process improvement, organizational skillsProject planning, communication, scheduling
Work EnvironmentCorporate offices, operations teams, IT departmentsProject teams across various industries, often in office settings
CertificationsOften benefits from certifications like PMP, Six Sigma, or workflow management toolsPMI certifications, basic project management training

While both roles support organizational efficiency, the Work Management Specialist focuses on optimizing work processes and tools, whereas the Project Coordinator manages specific project tasks and timelines. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

How does a Work Management Specialist typically collaborate with cross-functional teams to ensure project deadlines are met?

As a Work Management Specialist, you will regularly coordinate with cross-functional teams such as project managers, operations, and technical staff to align schedules, set priorities, and monitor progress. This collaboration often involves facilitating meetings, updating shared project management tools, and proactively identifying and addressing bottlenecks. Effective communication and organizational skills are key to ensuring all stakeholders are informed and that project milestones are achieved on time. You'll also help enforce best practices and process improvements to support seamless teamwork.

What are the key skills and qualifications needed to thrive as a Work Management Specialist, and why are they important?

To thrive as a Work Management Specialist, you need strong organizational skills, project management expertise, and a relevant degree, such as business administration or operations management. Familiarity with work management software (like Microsoft Project, Asana, or SAP), data analysis tools, and process optimization methodologies is typically required. Excellent communication, problem-solving, and time-management skills help you coordinate teams and adapt to shifting priorities. These skills ensure efficient workflow coordination, improved productivity, and successful project delivery in dynamic work environments.
More about Work Management Specialist jobs
What states have the most Work Management Specialist jobs? States with the most job openings for Work Management Specialist jobs include:
Infographic showing various Work Management Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,534 per year, or $27.2 per hour.

Client Management Specialist III

Hub Group

Mcdonough, GA • On-site

Full-time

Posted 18 days ago


Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

330th of 359 rated logistics


Job description


The Client Management Specialist III acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Client Management Specialist III will act as the primary liaison between Hub Group's customers, warehouses, and carriers. You will successfully manage the supply chain needs of multiple customers; provide industry-leading customer service; and ensure superior and expeditious execution of customer requirements. This role includes significant customer interface responsibilities. Once the on-boarding of these customers has
occurred, the Client Management Specialist III will assist with order creation, monitor, and report order acceptance, order processing/updates, maintain inventory integrity, and manage accessorial charges by the use of various Hub Group transportation management systems. The Client Management Specialist III reports to the Manager, Account Management.
The Client Management Specialist III is an advanced role directly above the Client Management Specialist II role. Client Management Specialist III is considered a senior member (or team lead) for the team. While not directly managing others, they will assist with training new team members and routinely provide guidance for the other employees. Due to their knowledge and experience, will be
assigned more challenging/complex/strategically important customer accounts to manage. Client Management Specialist III will be responsible for special projects and additional tasks outside of their normal customer account management duties. Client Management Specialist III would have demonstrated proficiency of the Client Management Specialist I and the Client Management Specialist II roles. There is an advanced/SME level of analysis required with this role and will require a more advanced skillset. Client Management Specialist III will be required to complete inventory reconciliation for their customers without the support of the Inventory Team and provide root cause details of all variances being reported. Client Management Specialist III will also have an aptitude for retailer compliance requirements; retailer routing; and using retailer portals. Identify cost efficiencies for customers and pursue ad hoc consolidation opportunities.
Essential Job Functions
  • Demonstrate proficiency in the Client Management Specialist I and/or II roles.
  • Ability to manage complex, challenging, and strategically important customer accounts at a high level.
  • Develop a strong working relationship with customer accounts and provide resolution of issues and concerns in a timely manner with minimal intervention from management.
  • Pro-actively assess customer needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency, and profitability.
  • Pro-actively manage daily order level data; recommend improvement and implement changes.
  • Receive, analyze, and respond to a high volume of communication each day.
  • Manage the order process flow to contract specifications.
  • Proficient knowledge of retailer compliance and best practices. Ability to confidently speak to compliance related topics during client communication.
  • Ensure optimal delivery performance by selecting the best carrier and managing the tracking process.
  • Manage and oversee the execution of special projects.
  • Perform root cause analysis and provide corrective action for customer issues.
  • Proficient knowledge of inventory practices with minimal intervention from management needed. Ability to maintain inventory accuracy. Perform inventory audits, record results and measure trends.
  • Maintain inventory accuracy. Perform inventory audits, record results and measure trends.
  • Manage, monitor, and report order acceptance, order maintenance and accessorial management by email, phone, and use of various Hub Group transportation management systems.
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections, and working with Account Managers on solutions to reduce accessorial charges.
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
  • Maintain quality service by monitoring standards; advising supervisor of potential problems.
  • Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
  • Assist with training and developing new team members.
  • Duties, responsibilities, and activities may be assigned or changed from time to time.

Minimum Qualifications
  • Bachelor's degree in business, logistics, supply chain, or management preferred.
  • 2 years' experience in the CMS I role and/or 1 year of experience in the CMS II role or 2-3 years in transportation industry preferred.
  • Experience with EDI processes, Web Tender Portals, and other applicable forms of electronic communication preferred.
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
  • Highly effective communication, both verbal and written.
  • Attention to detail, organizational skills, and customer focused.
  • Excellent problem-solving skills with the ability to inspire others to find creative solutions to challenging situations.
  • Strong talent for multi-tasking and managing competing priorities effectively.
  • Able to identify and assess customers' needs, and to craft compelling solutions.
  • Self-directed, yet strong team player.
  • Minimal travel may be required

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