The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
Order Management Specialist
Schaumburg, IL · On-site
$22 - $26/hr
Order Management Specialist Essential Duties and Responsibilities: Order Lifecycle Management ... Work independently and with team members to ensure customer schedules and expectations are ...
Order Management Specialist
Schaumburg, IL · On-site
$22 - $26/hr
Order Management Specialist Essential Duties and Responsibilities: Order Lifecycle Management ... Work independently and with team members to ensure customer schedules and expectations are ...
Emergency Management Specialists manage all-hazards EM programs, including COOP, DSCA, and NDMS ... The above information has been designed to indicate the general nature and level of work to be ...
Emergency Management Specialists manage all-hazards EM programs, including COOP, DSCA, and NDMS ... The above information has been designed to indicate the general nature and level of work to be ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
The Client Management Specialist III acts as the primary day-to-day contact for customers within an ... Work with Manager, Account Management and Operations Group to address and resolve single load ...
Emergency Management Specialists manage all-hazards EM programs, including COOP, DSCA, and NDMS ... The above information has been designed to indicate the general nature and level of work to be ...
Quick apply
Emergency Management Specialists manage all-hazards EM programs, including COOP, DSCA, and NDMS ... The above information has been designed to indicate the general nature and level of work to be ...
Records Management Specialist
Atlanta, GA · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Atlanta, GA · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Order Management Specialist
Omaha, NE · Hybrid
$18.75 - $24.75/hr
Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
Order Management Specialist
Omaha, NE · Hybrid
$18.75 - $24.75/hr
Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
Records Management Specialist
Atlanta, GA · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Atlanta, GA · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Detroit, MI · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Detroit, MI · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Detroit, MI · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Records Management Specialist
Detroit, MI · On-site
Records Management Specialist We are recruiting for a Records Management Specialist to support the ... Work with Information Governance leadership and team members to improve office processes * Assist ...
Order Management Specialist
Dallas, TX · Hybrid
$19.25 - $25.75/hr
Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
Order Management Specialist
Dallas, TX · Hybrid
$19.25 - $25.75/hr
Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
Order Management Specialist
Saint Louis, MO · Hybrid
$19 - $25.25/hr
Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
Order Management Specialist
Saint Louis, MO · Hybrid
$19 - $25.25/hr
Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... Great work/life balance with PTO, paid holidays and more! * Medical, dental, vision and an employee ...
RECORDS MANAGEMENT SPECIALIST
Norman, OK · On-site
Records Management Specialist The Records Management Specialist will investigate and maintain data ... Associate degree, two (2) years of post-graduation work experience, working knowledge of computers ...
RECORDS MANAGEMENT SPECIALIST
Norman, OK · On-site
Records Management Specialist The Records Management Specialist will investigate and maintain data ... Associate degree, two (2) years of post-graduation work experience, working knowledge of computers ...
Asset Management Specialist
$90K - $110K/yr
JMT Technology Group seeks an Asset Management Specialist to support asset management solutions for ... Advise clients on asset management best practices, lifecycle principles, work management ...
New
Asset Management Specialist
$90K - $110K/yr
JMT Technology Group seeks an Asset Management Specialist to support asset management solutions for ... Advise clients on asset management best practices, lifecycle principles, work management ...
New
Job Title Configuration Management Specialist Location Newport, RI 02840 US (Primary) Job Type ... Work closely with Division Heads to ensure their availability for signature of approval for all ...
Job Title Configuration Management Specialist Location Newport, RI 02840 US (Primary) Job Type ... Work closely with Division Heads to ensure their availability for signature of approval for all ...
Work is performed under supervision. Journeyman The Journeyman Configuration Management Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in ...
Work is performed under supervision. Journeyman The Journeyman Configuration Management Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in ...
Data Management Specialist
Lexington, KY · On-site
$48K - $79K/yr
CANCER CENTER-CORE SUPPORT Work Location Lexington, KY. Grade Level 45 Salary Range $48,214-79,560 ... The Data Management Specialist will being responsible for using OnCore [the Cancer Center's CTMS ...
Data Management Specialist
Lexington, KY · On-site
$48K - $79K/yr
CANCER CENTER-CORE SUPPORT Work Location Lexington, KY. Grade Level 45 Salary Range $48,214-79,560 ... The Data Management Specialist will being responsible for using OnCore [the Cancer Center's CTMS ...
Data Management Specialist
Lexington, KY · Hybrid
$48K - $79K/yr
CANCER CENTER-CORE SUPPORT Work Location Lexington, KY. Grade Level 45 Salary Range $48,214-79,560 ... The Data Management Specialist will being responsible for using OnCore [the Cancer Center's CTMS ...
Data Management Specialist
Lexington, KY · Hybrid
$48K - $79K/yr
CANCER CENTER-CORE SUPPORT Work Location Lexington, KY. Grade Level 45 Salary Range $48,214-79,560 ... The Data Management Specialist will being responsible for using OnCore [the Cancer Center's CTMS ...
Work Management Specialist information
See salary details
$11.54 - $15.87
8% of jobs
$17.64 is the 25th percentile. Wages below this are outliers.
$15.87 - $20.19
41% of jobs
The median wage is $20.53 / hr.
$20.19 - $24.52
14% of jobs
$24.52 - $28.85
9% of jobs
$29.84 is the 75th percentile. Wages above this are outliers.
$28.85 - $33.17
14% of jobs
$33.17 - $37.50
3% of jobs
$37.50 - $41.83
4% of jobs
$41.83 - $46.15
2% of jobs
$46.15 - $50.48
1% of jobs
$50.48 - $54.81
3% of jobs
$54.81 - $59.13
1% of jobs
$11
$27
$59
How much do work management specialist jobs pay per hour?
What does a work management specialist do?
How much does a work management specialist make?
What is the difference between Work Management Specialist vs Project Coordinator?
| Aspect | Work Management Specialist | Project Coordinator |
|---|---|---|
| Primary Role | Optimizes work processes, manages work management tools, and improves workflow efficiency | Assists in planning, executing, and monitoring specific projects |
| Required Skills | Work management software, process improvement, organizational skills | Project planning, communication, scheduling |
| Work Environment | Corporate offices, operations teams, IT departments | Project teams across various industries, often in office settings |
| Certifications | Often benefits from certifications like PMP, Six Sigma, or workflow management tools | PMI certifications, basic project management training |
While both roles support organizational efficiency, the Work Management Specialist focuses on optimizing work processes and tools, whereas the Project Coordinator manages specific project tasks and timelines. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.
How does a Work Management Specialist typically collaborate with cross-functional teams to ensure project deadlines are met?
What are the key skills and qualifications needed to thrive as a Work Management Specialist, and why are they important?

Hub Group rating
5.8
Based on 50 frontline employees who took The Breakroom Quiz
330th of 359 rated logistics
Job description
The Client Management Specialist III acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Client Management Specialist III will act as the primary liaison between Hub Group's customers, warehouses, and carriers. You will successfully manage the supply chain needs of multiple customers; provide industry-leading customer service; and ensure superior and expeditious execution of customer requirements. This role includes significant customer interface responsibilities. Once the on-boarding of these customers has
occurred, the Client Management Specialist III will assist with order creation, monitor, and report order acceptance, order processing/updates, maintain inventory integrity, and manage accessorial charges by the use of various Hub Group transportation management systems. The Client Management Specialist III reports to the Manager, Account Management.
The Client Management Specialist III is an advanced role directly above the Client Management Specialist II role. Client Management Specialist III is considered a senior member (or team lead) for the team. While not directly managing others, they will assist with training new team members and routinely provide guidance for the other employees. Due to their knowledge and experience, will be
assigned more challenging/complex/strategically important customer accounts to manage. Client Management Specialist III will be responsible for special projects and additional tasks outside of their normal customer account management duties. Client Management Specialist III would have demonstrated proficiency of the Client Management Specialist I and the Client Management Specialist II roles. There is an advanced/SME level of analysis required with this role and will require a more advanced skillset. Client Management Specialist III will be required to complete inventory reconciliation for their customers without the support of the Inventory Team and provide root cause details of all variances being reported. Client Management Specialist III will also have an aptitude for retailer compliance requirements; retailer routing; and using retailer portals. Identify cost efficiencies for customers and pursue ad hoc consolidation opportunities.
Essential Job Functions
- Demonstrate proficiency in the Client Management Specialist I and/or II roles.
- Ability to manage complex, challenging, and strategically important customer accounts at a high level.
- Develop a strong working relationship with customer accounts and provide resolution of issues and concerns in a timely manner with minimal intervention from management.
- Pro-actively assess customer needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency, and profitability.
- Pro-actively manage daily order level data; recommend improvement and implement changes.
- Receive, analyze, and respond to a high volume of communication each day.
- Manage the order process flow to contract specifications.
- Proficient knowledge of retailer compliance and best practices. Ability to confidently speak to compliance related topics during client communication.
- Ensure optimal delivery performance by selecting the best carrier and managing the tracking process.
- Manage and oversee the execution of special projects.
- Perform root cause analysis and provide corrective action for customer issues.
- Proficient knowledge of inventory practices with minimal intervention from management needed. Ability to maintain inventory accuracy. Perform inventory audits, record results and measure trends.
- Maintain inventory accuracy. Perform inventory audits, record results and measure trends.
- Manage, monitor, and report order acceptance, order maintenance and accessorial management by email, phone, and use of various Hub Group transportation management systems.
- Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
- Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
- Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections, and working with Account Managers on solutions to reduce accessorial charges.
- Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
- Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
- Maintain quality service by monitoring standards; advising supervisor of potential problems.
- Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
- Assist with training and developing new team members.
- Duties, responsibilities, and activities may be assigned or changed from time to time.
Minimum Qualifications
- Bachelor's degree in business, logistics, supply chain, or management preferred.
- 2 years' experience in the CMS I role and/or 1 year of experience in the CMS II role or 2-3 years in transportation industry preferred.
- Experience with EDI processes, Web Tender Portals, and other applicable forms of electronic communication preferred.
- Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
- Highly effective communication, both verbal and written.
- Attention to detail, organizational skills, and customer focused.
- Excellent problem-solving skills with the ability to inspire others to find creative solutions to challenging situations.
- Strong talent for multi-tasking and managing competing priorities effectively.
- Able to identify and assess customers' needs, and to craft compelling solutions.
- Self-directed, yet strong team player.
- Minimal travel may be required
What Hub Group employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Hub Group
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Oak Brook, IL, US
Year founded
1971