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Work From Home Merchant Services Agent Jobs (NOW HIRING)

Globe Life American Income Division

WFH Entry Level Agent

$15.75 - $21.25/hr

Deliver a high level of service while building long-term client relationships * Participate in ... - work from anywhere in the United States * Flexible scheduling that allows you to manage your ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Must have a computer and phone to service the clients. * This is all online so and internet ...

Kinley Ames LLC

Work From Home Agent (Remote)

Oklahoma City, OK · On-site +1

$14 - $18.25/hr

... Service and Technical Support. We are growing and seeking associates to assist customers with ... This is an opportunity for you to work from home, schedule your own hours and spend more time with ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Fresno, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Merchant Services Agent information

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$38K

$81.8K

$112K

How much do work from home merchant services agent jobs pay per year?

As of Aug 31, 2026, the average yearly pay for work from home merchant services agent in the United States is $81,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a work from home merchant services agent?

A Work From Home Merchant Services Agent is a remote sales professional who helps businesses set up and manage payment processing solutions. They typically work with credit card processing companies to offer merchants competitive rates and services. This role involves identifying potential clients, explaining payment processing options, and assisting with account setup. Agents usually earn commissions based on the accounts they sign up, making it a sales-driven position. Strong communication and sales skills are essential for success in this role.

What are the typical daily responsibilities of a work from home merchant services agent?

As a Work From Home Merchant Services Agent, your daily responsibilities often include reaching out to prospective merchants, explaining various payment processing solutions, and guiding clients through onboarding and setup. You may also provide ongoing support to existing customers, resolve payment-related issues, and maintain accurate records in CRM systems. Much of your day involves virtual communication via phone, email, or video calls, so strong organizational skills and proactive follow-up are important. Staying knowledgeable about the latest payment technologies and industry trends will also help you better serve your clients and achieve sales goals.

What are the key skills and qualifications needed to thrive in the work from home merchant services agent position, and why are they important?

To thrive as a Work From Home Merchant Services Agent, you need a solid understanding of payment processing, sales acumen, and customer service experience, often supported by a background in finance or business. Familiarity with CRM software, virtual communication tools, and payment gateway platforms like Stripe or Square is typically required. Outstanding communication, relationship-building, and self-motivation are standout soft skills for this remote role. These competencies are vital for successfully securing new merchant accounts, supporting clients, and meeting sales targets in a competitive industry.

More about Work From Home Merchant Services Agent jobs

What cities are hiring for Work From Home Merchant Services Agent jobs?

Cities with the most Work From Home Merchant Services Agent job openings:

What states have the most Work From Home Merchant Services Agent jobs?

States with the most job openings for Work From Home Merchant Services Agent jobs include:

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Work From Home Merchant Services Agent jobs near you
Infographic showing various Work From Home Merchant Services Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,805 per year, or $39.3 per hour.

Financial Services Agent Work-At-Home

Plantation, FL • Remote

Alorica
Strategic Planning Consulting Services • 10K+ employees

5.4

Company rating: 5.4 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about Aloricaexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative

Location: "United States" 

Employment Type: "Full-time" 

Supporting: "Financial Services"

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make an Impact

  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
 

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
What'll Set You Up for Success

 

 
Required:
  • High school diploma or GED
  • 6+ months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

 
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

 
Location Note: We're currently hiring for this position in "Tucson, Arizona".

 

 
Why Alorica?

 
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

 

 
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

 

 
What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

 
Our Values

 
Bold - We challenge conventions and take smart risks 
Relentless - We deliver results, no matter what it takes 
Connected - We work as One Alorica because we're stronger together 
True - We show up as our authentic selves, every single day

 
Ready to Join Us?

 
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

 
Apply Today!

 
Equal Opportunity Employer - Veterans/Disabled

 
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

 
#AloricaJobs #CallCenter #CustomerServiceJobs
What'll Set You Up for Success


Required:
  • High school diploma or GED
  • One or more years of banking & call center experience
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

Location Note: We're currently hiring for this position in "Tucson, Arizona".


Why Alorica?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.


TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.


What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

Our Values

Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day

Ready to Join Us?

If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

Apply Today!

Equal Opportunity Employer - Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#AloricaJobs #CallCenter #CustomerServiceJobs

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