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Work From Home Insurance Customer Service Representative Jobs in Quebec

National Bank

... from 9:00 a.m. 5:00 p.m. Your work schedule is variable, and you'll be informed of your schedule ... Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and ...

Waste Management

CA$6.8K - CA$75K/mo

All customer service escalations within the defined territory will be resolved through this ... Work-from-Home position is $68,00 - $75,000. This range represents a good faith estimate for this ...

Waste Management Canada

CA$6.8K - CA$75K/mo

All customer service escalations within the defined territory will be resolved through this ... This is an outside sales role that is Work from home (WFH). It requires travel (client visits ...

Waste Management

CA$6.8K - CA$75K/mo

All customer service escalations within the defined territory will be resolved through this ... Work-from-Home position is $68,00 - $75,000. This range represents a good faith estimate for this ...

Waste Management

CA$6.8K - CA$75K/mo

All customer service escalations within the defined territory will be resolved through this ... Work-from-Home position is $68,00 - $75,000. This range represents a good faith estimate for this ...

MCKESSON

... centre, or customer service role. * Fluency in English and French (verbal and written ... Fully remote - candidates may work from anywhere in Canada. * Must be legally eligible to work in ...

Canon Careers

When working from home, a reliable internet connection is required. Remote work is supported with ... Life insurance, disability and wellness programs * Vacation, Paid Personal Time and Sick days

Vosker

Specialist, CRM

Montreal, QC · On-site +1

A hybrid work model: work from home or from one of our offices it's your choice * The opportunity ... Comprehensive group insurance including vision and dental, 50% paid by the employer * A group RRSP ...

Grainger Businesses

CA$90K - CA$150K/yr

Work Location Type: Hybrid About Grainger W.W. Grainger, Inc. is a leading broad line distributor ... home province) * Life insurance coverage, including spousal and dependent life insurance.

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All JobsInsurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative Jobs in Quebec

Work From Home Insurance Customer Service Representative information

See Quebec salary details

$20K

$54.1K

$108K

How much do work from home insurance customer service representative jobs pay per year?

As of Aug 6, 2026, the average yearly pay for work from home insurance customer service representative in Quebec is $54,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $71,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by work from home insurance customer service representatives and how can they be managed effectively?

Work From Home Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated without in-person supervision, and handling complex policy inquiries remotely. To manage these effectively, it's important to establish a dedicated and distraction-free workspace, use collaboration tools for regular team check-ins, and stay organized with digital resources. Adopting these practices helps ensure productivity and consistent customer service quality, while also fostering strong connections with colleagues despite the remote setting.

What are the key skills and qualifications needed to thrive as a work from home insurance customer service representative?

To thrive as a Work From Home Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes insurance licensing are important technical qualifications. Exceptional problem-solving abilities, patience, and self-motivation help individuals excel in this remote role. These skills and qualities ensure representatives can efficiently assist clients, resolve inquiries, and maintain high customer satisfaction while working independently.

What is the best insurance company to work for remotely?

For work-from-home insurance customer service representatives, companies like State Farm, Progressive, and Allstate are known for offering remote positions with flexible schedules and training programs. Factors such as company culture, benefits, and opportunities for advancement can influence the best fit for individual preferences.

What is the difference between Work From Home Insurance Customer Service Representative vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; specialized claims training or certification
Work EnvironmentRemote, home-based officeRemote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, call centersInsurance companies, claims departments

The main difference is that Customer Service Representatives focus on assisting policyholders with inquiries, policy details, and billing, while Claims Specialists handle the processing and investigation of insurance claims. Both roles often require similar credentials and can be performed remotely, but their core responsibilities differ within the insurance industry.

What does a work from home insurance customer service representative do?

A Work From Home Insurance Customer Service Representative assists customers with inquiries related to their insurance policies, such as billing questions, policy changes, and claims processing, all from a remote location. They communicate with customers by phone, email, or chat to provide information, resolve issues, and ensure customer satisfaction. These representatives also handle documentation and may process payments or update account information, all while adhering to company policies and privacy regulations. Working from home requires good communication skills, self-motivation, and the ability to use various digital tools effectively.

How to become a work from home insurance customer service representative?

To become a work from home insurance customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with insurance policies. Employers often require prior customer service experience and may provide training on specific insurance products and software tools. Having a quiet workspace and reliable internet connection is also essential for remote work.
What are popular job titles related to Work From Home Insurance Customer Service Representative jobs in Quebec? For Work From Home Insurance Customer Service Representative jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Work From Home Insurance Customer Service Representative jobs in Quebec look for? The top searched job categories for Work From Home Insurance Customer Service Representative jobs in Quebec are:
What cities in Quebec are hiring for Work From Home Insurance Customer Service Representative jobs? Cities in Quebec with the most Work From Home Insurance Customer Service Representative job openings:
Work From Home Insurance Customer Service Representative jobs near you

Customer Service Agent

National Bank

On-site, Remote

Full-time

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized solutions. Help clients use our banking applications Advise and offer transaction or credit solutions Refer clients with specialized needs to your colleagues Collaborate and share knowledge with your colleagues The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight. The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00 a.m. 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Your team We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth. Learning and development You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment and agility Eagerness to develop your skills CCSM sacBm Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

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