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Work From Home Customer Service Advisor Jobs (NOW HIRING)

Sagility

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and ...

Sagility LLC

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and ...

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How much do work from home customer service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a work from home customer service advisor?

A Work From Home Customer Service Advisor assists customers remotely by answering inquiries, resolving issues, and providing support via phone, email, or chat. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection. Advisors follow company guidelines to ensure a positive customer experience while working from a home-based setup.

What are the typical daily responsibilities of a work from home customer service advisor?

As a Work From Home Customer Service Advisor, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, managing support tickets, and troubleshooting common issues. You may also process orders, update customer records in company databases, and escalate complex requests to higher-level support when needed. Most advisors work independently but are connected with their team through virtual meetings, online chats, and collaborative platforms. Staying organized and proactive is key to meeting performance metrics and delivering a positive customer experience from a remote environment.

What are the key skills and qualifications needed to thrive in the work from home customer service advisor position, and why are they important?

To thrive as a Work From Home Customer Service Advisor, you need strong communication, problem-solving skills, and at least a high school diploma or equivalent. Comfort with customer relationship management (CRM) software, internet-based phone systems, and basic computer troubleshooting is important. Patience, self-motivation, and the ability to remain organized in a remote environment help you stand out. These abilities ensure efficient and empathetic customer support while maintaining performance and productivity from a home office.

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Work From Home Customer Service Advisor jobs near you
Infographic showing various Work From Home Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility LLC

Remote

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

62nd of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Work from Home: Customer Service Representative (Healthcare)
Job Description:
Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.
Become Part of a Team That S.O.A.R,s!
  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate
human connection that makes our service exceptional.
Benefits You Will Enjoy:
  • Competitive pay: $14.00 - $15.00/hour.
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:
  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:
  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:
  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:
  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

As a work-from-home team member, you are required to participate in active camera sessions for your role. You will be expected to remain on camera throughout onboarding and training and be available on camera as needed once in production. This is a standard requirement for the position; failure to meet this expectation will result in separation from employment.
Sagility is an Equal Opportunity Employer/Vet/Disability.
Location:
Work@Home USAUnited States of America

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