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Work From Home Customer Service Advisor Jobs (NOW HIRING)

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

If you have experience in retail or customer service, we want to hear from you! We are hiring ... WORK ENVIRONMENT AND WORKSPACE: * Dedicated home office workspace, ideally a separate room with its ...

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How much do work from home customer service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a work from home customer service advisor?

A Work From Home Customer Service Advisor assists customers remotely by answering inquiries, resolving issues, and providing support via phone, email, or chat. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection. Advisors follow company guidelines to ensure a positive customer experience while working from a home-based setup.

What are the typical daily responsibilities of a work from home customer service advisor?

As a Work From Home Customer Service Advisor, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, managing support tickets, and troubleshooting common issues. You may also process orders, update customer records in company databases, and escalate complex requests to higher-level support when needed. Most advisors work independently but are connected with their team through virtual meetings, online chats, and collaborative platforms. Staying organized and proactive is key to meeting performance metrics and delivering a positive customer experience from a remote environment.

What are the key skills and qualifications needed to thrive in the work from home customer service advisor position, and why are they important?

To thrive as a Work From Home Customer Service Advisor, you need strong communication, problem-solving skills, and at least a high school diploma or equivalent. Comfort with customer relationship management (CRM) software, internet-based phone systems, and basic computer troubleshooting is important. Patience, self-motivation, and the ability to remain organized in a remote environment help you stand out. These abilities ensure efficient and empathetic customer support while maintaining performance and productivity from a home office.

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Work From Home Customer Service Advisor jobs near you
Infographic showing various Work From Home Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Work From Home | Customer Service Representative

Balance Staffing-India

Dallas, TX • Remote

$14 - $14.50/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job description:

Job Title: Customer Service Representative (Healthcare Benefits) - Work From Home

Type of Role: Direct Hire

Shift / Hours: Flexible scheduling available, including weekends, evenings, holidays, and occasional overtime as needed.

Location: Remote (Work From Home)

Salary Range:

Training - $14
Production- $14.50

About the Job

Are you passionate about helping others and delivering exceptional customer service? We are seeking Customer Service Representatives to support members with questions related to their healthcare benefits. In this fully remote role, you will use your communication skills, compassion, and problem-solving abilities to create a positive customer experience while earning additional incentive opportunities based on performance.

Role and Responsibilities:

Responsibilities

  • Handle high-volume inbound calls
  • Assist members with healthcare benefit questions
  • Resolve issues and document customer interactions
  • Navigate multiple systems while meeting performance goals

Skills & Experience

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Healthcare experience/medical terminology preferred
  • Ability to pass background check and drug screen
  • Flexible schedule, including weekends and holidays

Work From Home Requirements:

Internet Requirements

  • Hard-wired Ethernet connection required
  • Minimum internet speed:
  • 50 Mb/s download
  • 10 Mb/s upload
  • Wireless internet connections are not permitted
  • Satellite, microwave, and cellular hotspot internet services are not permitted

About the Company:

This organization is a global customer experience solutions provider that partners with leading brands to deliver exceptional support and service. With a strong focus on employee development, innovation, and customer care, the company creates meaningful experiences for both its clients and employees while fostering a collaborative and inclusive work environment.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.