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Work From Home Customer Service Advisor Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Zebulon, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Customer Service Advisor information

See Raleigh, NC salary details

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How much do work from home customer service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home customer service advisor in Raleigh, NC is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.12 per hour, depending on experience, location, and employer.

What is a work from home customer service advisor?

A Work From Home Customer Service Advisor assists customers remotely by answering inquiries, resolving issues, and providing support via phone, email, or chat. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection. Advisors follow company guidelines to ensure a positive customer experience while working from a home-based setup.

What are the typical daily responsibilities of a work from home customer service advisor?

As a Work From Home Customer Service Advisor, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, managing support tickets, and troubleshooting common issues. You may also process orders, update customer records in company databases, and escalate complex requests to higher-level support when needed. Most advisors work independently but are connected with their team through virtual meetings, online chats, and collaborative platforms. Staying organized and proactive is key to meeting performance metrics and delivering a positive customer experience from a remote environment.

What are the key skills and qualifications needed to thrive in the work from home customer service advisor position, and why are they important?

To thrive as a Work From Home Customer Service Advisor, you need strong communication, problem-solving skills, and at least a high school diploma or equivalent. Comfort with customer relationship management (CRM) software, internet-based phone systems, and basic computer troubleshooting is important. Patience, self-motivation, and the ability to remain organized in a remote environment help you stand out. These abilities ensure efficient and empathetic customer support while maintaining performance and productivity from a home office.

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For Work From Home Customer Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Advisor jobs in Raleigh, NC look for?

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What cities near Raleigh, NC are hiring for Work From Home Customer Service Advisor jobs?

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Work From Home Customer Service Advisor jobs near you
Infographic showing various Work From Home Customer Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,931 per year, or $20.2 per hour.

Work From Home Customer Service Representative

ACC Premiere

Raleigh, NC • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

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