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Work From Home Customer Service Advisor Jobs in Raleigh, NC

AO Globe Life

Remote Protection Services Advisor

Durham, NC · On-site +1

$90K - $119K/yr

You will work from home, meet with prospective clients virtually, and provide education around life ... Conduct customer-focused needs discussions * Explain insurance products, benefits, and coverage ...

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Work From Home Customer Service Advisor information

See Raleigh, NC salary details

$10

$20

$32

How much do work from home customer service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home customer service advisor in Raleigh, NC is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.12 per hour, depending on experience, location, and employer.

What is a work from home customer service advisor?

A Work From Home Customer Service Advisor assists customers remotely by answering inquiries, resolving issues, and providing support via phone, email, or chat. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection. Advisors follow company guidelines to ensure a positive customer experience while working from a home-based setup.

What are the typical daily responsibilities of a work from home customer service advisor?

As a Work From Home Customer Service Advisor, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, managing support tickets, and troubleshooting common issues. You may also process orders, update customer records in company databases, and escalate complex requests to higher-level support when needed. Most advisors work independently but are connected with their team through virtual meetings, online chats, and collaborative platforms. Staying organized and proactive is key to meeting performance metrics and delivering a positive customer experience from a remote environment.

What are the key skills and qualifications needed to thrive in the work from home customer service advisor position, and why are they important?

To thrive as a Work From Home Customer Service Advisor, you need strong communication, problem-solving skills, and at least a high school diploma or equivalent. Comfort with customer relationship management (CRM) software, internet-based phone systems, and basic computer troubleshooting is important. Patience, self-motivation, and the ability to remain organized in a remote environment help you stand out. These abilities ensure efficient and empathetic customer support while maintaining performance and productivity from a home office.

What are popular job titles related to Work From Home Customer Service Advisor jobs in Raleigh, NC?

For Work From Home Customer Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Customer Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Customer Service Advisor jobs?

Cities near Raleigh, NC with the most Work From Home Customer Service Advisor job openings:

Work From Home Customer Service Advisor jobs near you
Infographic showing various Work From Home Customer Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,452 per year, or $18.5 per hour.

Benefits Enrollment Officer (Work From Home)

Zuzick Organization of Globe Life

Raleigh, NC • Remote

Full-time

Posted 26 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

  • Meet with clients through Zoom to discuss benefits options and enrollment needs.
  • Use Zoom confidently to schedule, host, and manage virtual appointments.
  • Explain benefit plans clearly and answer client questions in a professional manner.
  • Assist clients with completing enrollment applications and required documentation.
  • Maintain accurate records and provide excellent customer service throughout the enrollment process.
  • Strong communication and customer service skills.
  • Comfortable using Zoom and other computer applications.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and organizational skills.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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