1st Party Debt Collection Specialist
$17 - $18/hr
SUMMARY The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly ... Familiarity with remote work settings, with a track record of success in work-from-home ...
1st Party Debt Collection Specialist
$17 - $18/hr
SUMMARY The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly ... Familiarity with remote work settings, with a track record of success in work-from-home ...
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Quick apply
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Quick apply
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Quick apply
Description Work From Home position available in the Boise, ID area! If you have high energy, are ... Negotiates collection arrangements for overdue account balances * Handles all levels of accounts ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Work From Home Financial Services Position Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you ...
Remote Representative - Be Part of Record-Breaking Growth Location: 100% Remote - Work From Home As of 2025, we've achieved the largest weekly, monthly, and quarterly results in company history -and ...
Remote Representative - Be Part of Record-Breaking Growth Location: 100% Remote - Work From Home As of 2025, we've achieved the largest weekly, monthly, and quarterly results in company history -and ...
Work From Home Collection Specialist information
See salary details
$12.98 - $14.55
3% of jobs
$14.55 - $16.13
7% of jobs
$16.13 - $17.70
14% of jobs
$17.75 is the 25th percentile. Wages below this are outliers.
$17.70 - $19.27
16% of jobs
The median wage is $20.29 / hr.
$19.27 - $20.85
15% of jobs
$20.85 - $22.42
15% of jobs
$23.13 is the 75th percentile. Wages above this are outliers.
$22.42 - $23.99
11% of jobs
$23.99 - $25.57
10% of jobs
$25.57 - $27.14
5% of jobs
$27.14 - $28.72
2% of jobs
$28.72 - $30.29
2% of jobs
$12
$21
$30
How much do work from home collection specialist jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for work from home collection specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.
What skills and qualifications are needed to thrive as a work from home collection specialist?
To thrive as a Work From Home Collection Specialist, you need strong organizational skills, attention to detail, knowledge of collections procedures, and often a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes automated dialers is important, along with basic computer proficiency. Excellent communication, problem-solving abilities, and resilience are soft skills that help professionals excel in this remote environment. These capabilities are vital for effectively recovering outstanding payments, maintaining customer relationships, and achieving team targets while working independently.
What is a work from home collection specialist?
A Work From Home Collection Specialist is responsible for contacting customers to collect overdue payments while working remotely. They negotiate payment plans, provide billing details, and help resolve any disputes to ensure accounts are settled. Strong communication, problem-solving, and negotiation skills are essential for this role. Additionally, familiarity with payment processing systems and financial regulations is often required.
What are common challenges faced by work from home collection specialists, and how are they overcome?
One common challenge faced by Work From Home Collection Specialists is managing difficult or unresponsive customers without in-person interaction. To overcome this, specialists rely on effective communication techniques, empathy, and persistence, often using scripts and guidance provided by their employer. They may also need to stay self-motivated and disciplined, as remote work requires organizing tasks and following up diligently. Many companies provide regular team meetings, structured workflows, and ongoing support to help remote collection specialists stay engaged and successful in reaching their goals.
More about Work From Home Collection Specialist jobs
What cities are hiring for Work From Home Collection Specialist jobs? Cities with the most Work From Home Collection Specialist job openings:
What states have the most Work From Home Collection Specialist jobs? States with the most job openings for Work From Home Collection Specialist jobs include:
What job categories do people searching Work From Home Collection Specialist jobs look for? The top searched job categories for Work From Home Collection Specialist jobs are:
$17 - $18/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Greystar rating
7.9
Based on 288 frontline employees who took The Breakroom Quiz
75th of 201 rated real estate companies
Job description
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly bonus structure.
This role is primarily responsible for collecting outstanding balances from residents, collaborating directly with Community Managers and their teams to ensure all documentation is accurate and complete, and ensuring compliance with all applicable laws and departmental policies/guidelines. Additionally, this role is tasked with achieving established daily, weekly, or monthly targets and actively working to resolve disputed accounts.
The monthly bonus structure provides significant earning potential based on performance. Successful Collection Specialists can earn substantial additional income by meeting or exceeding recovery percentage goals and budget quotas. This performance-based pay rewards those who excel in their role, offering a motivating incentive to maximize collections and resolve disputes efficiently.
***The standard work schedule for this role is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.
JOB DESCRIPTION
BASIC KNOWLEDGE & QUALIFICATIONS:
SPECIALIZED SKILLS:
#LI-DNI
The hourly range for this position is $17.00 - $18.00 + monthly incentive.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Robust Benefits Offered*:
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
August 23, 2026
This date may be subject to change due to evolving business needs.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly bonus structure.
This role is primarily responsible for collecting outstanding balances from residents, collaborating directly with Community Managers and their teams to ensure all documentation is accurate and complete, and ensuring compliance with all applicable laws and departmental policies/guidelines. Additionally, this role is tasked with achieving established daily, weekly, or monthly targets and actively working to resolve disputed accounts.
The monthly bonus structure provides significant earning potential based on performance. Successful Collection Specialists can earn substantial additional income by meeting or exceeding recovery percentage goals and budget quotas. This performance-based pay rewards those who excel in their role, offering a motivating incentive to maximize collections and resolve disputes efficiently.
***The standard work schedule for this role is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.
JOB DESCRIPTION
- Outbound Collections Calls: Make 50-100 outbound calls daily to a portfolio of former residents with outstanding balances. Collect payments while meeting established budget quotas and recovery percentage goals in a fast-paced environment.
- Client Inquiries: Promptly respond to client inquiries, prioritizing urgency and ensuring accurate documentation of actions taken for efficient follow-up and resolution.
- Charge Validation: Review and validate disputed charges on portfolio accounts, conducting thorough research to resolve inconsistencies and ensure accurate financial records.
- Data Accuracy: Maintain the accuracy of resident personal and confidential information (e.g., names, addresses, DOB, social security numbers). Ensure compliance with contract terms, company policies, and applicable state/federal laws.
- Dispute Resolution: Address and resolve charge disputes from former residents, working efficiently to rectify issues and maintain positive client relationships.
- Documentation: Prepare accurate documents, letters, and other communications for internal and external distribution. Ensure all materials are error-free and comply with statutory notice periods and document retention policies.
- Internal Coordination: Collaborate with internal departments, teams, and communities to ensure smooth operations and effective resolution of issues.
- Project Completion: Complete projects, tasks, assignments, and other work unique to the department. Follow departmental policies and procedures, and meet standards, metrics, and other benchmarks used within the department for evaluating performance and results.
- Reporting: Maintain accurate and timely reports on former resident accounts, ensuring alignment with departmental goals and objectives.
BASIC KNOWLEDGE & QUALIFICATIONS:
- 1 year minimum of experience in first-party debt collections, preferably within the property management industry, or a background in third-party debt collections, ideally in property management.
- Experience in call center environments, demonstrating strong communication and problem-solving skills.
- Familiarity with remote work settings, with a track record of success in work-from-home environments and demonstrated reliability and productivity.
SPECIALIZED SKILLS:
- Proficiency in word processing, spreadsheet, property management (Yardi or One Site), and database management programs in order to maintain files and complete required reports.
- Ability to handle confidential and/or highly sensitive information within established guidelines or regulations applying to appropriate level of diplomacy, tact, discretion, and privacy.
#LI-DNI
The hourly range for this position is $17.00 - $18.00 + monthly incentive.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
August 23, 2026
This date may be subject to change due to evolving business needs.