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Amity Foundation

Case Manager - WIOA

Los Angeles, CA

$21.50 - $27.75/hr

The WIOA Case Manager provides comprehensive case management and employment services to individuals enrolled in Workforce Innovation and Opportunity Act (WIOA) programs. This role supports ...

Goodwill

WIOA Service Coordinator

Pittsburgh, PA · On-site

WIOA functions as a funding stream for workforce development programs that serve individuals with barriers to employment at the state and local level. WIOA programs help job seekers succeed in their ...

Career Team

WIOA Program Lead

Memphis, TN · On-site

$60K - $65K/yr

Career TEAM is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. Responsible for the ...

Career Team

WIOA Program Lead

Memphis, TN · On-site

$60K - $65K/yr

Career TEAM is looking to hire a WIOA Program Lead who will be responsible for all coordination of assigned programs and management of services within those programs. Responsible for the ...

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How much do wioa jobs pay per hour?

As of May 30, 2026, the average hourly pay for wioa in the United States is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.92 per hour, depending on experience, location, and employer.

What is a WIOA job?

A WIOA job refers to employment opportunities supported by the Workforce Innovation and Opportunity Act (WIOA), a federal program designed to help job seekers access education, training, and employment services. WIOA-funded programs aim to assist individuals, including displaced workers and those with barriers to employment, in gaining the skills needed for in-demand careers. These jobs are often linked to workforce development initiatives, apprenticeships, and training partnerships.

What are the key skills and qualifications needed to thrive in the Wioa position, and why are they important?

To thrive as a WIOA (Workforce Innovation and Opportunity Act) Career Counselor or Case Manager, you need experience in workforce development, career advising, and knowledge of labor market trends, typically supported by a bachelor’s degree in human services, counseling, or a related field. Familiarity with case management software, client tracking systems, and government compliance reporting tools is essential. Strong interpersonal communication, organizational skills, and the ability to motivate diverse job seekers distinguish outstanding professionals in this role. These skills enable effective guidance and support for individuals seeking employment, ensuring program goals and compliance are met.

What are the typical daily responsibilities of someone working as a WIOA Case Manager or Career Counselor?

As a WIOA Case Manager or Career Counselor, your day-to-day responsibilities include assessing clients' employment needs, developing individualized service plans, and connecting job seekers with training and job opportunities. You'll facilitate workshops, maintain case files, and monitor clients' progress toward employment goals, ensuring all program documentation is accurate and up-to-date. Regular collaboration with local employers, training providers, and community partners is also a key part of the role. This dynamic position offers the chance to make a direct impact on clients' career outcomes and to work as part of a supportive, mission-driven team.
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Wioa jobs near you
Infographic showing various Wioa job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Temporary. Highlights an 88% In-person, 7% Hybrid, and 5% Remote job distribution, with an average salary of $51,320 per year, or $24.7 per hour.
Case Manager - WIOA

Case Manager - WIOA

Amity Foundation

Los Angeles, CA

$21.50 - $27.75/hr

Full-time

Posted 23 days ago

Amity Foundation rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

60th of 667 rated non-profit organizations

Job description

Job Summary:
The WIOA Case Manager provides comprehensive case management and employment services to individuals enrolled in Workforce Innovation and Opportunity Act (WIOA) programs. This role supports participants in achieving education, training, and employment goals through individual assessments, career planning, and ongoing guidance. The Case Manager works closely with participants, employers, training providers, and community partners to ensure successful outcomes and compliance with WIOA regulations
Essential Duties:
  • Conduct participant intake, eligibility determination, and enrollment in WIOA programs 
  • Complete comprehensive assessments to identify skills, interests, and barriers to employment
  • Develop and maintain Individual Employment Plans (IEPs) in collaboration with participants
  • Provide ongoing case management, career coaching, and supportive guidance
  • Coordinate education, training, work experience, and employment services
  • Refer participants to supportive services and community resources as needed 
  • Monitor participant progress and track performance outcomes and milestones
  • Maintain accurate, timely case notes and documentation in the case management system
  • Ensure compliance with WIOA regulations, local policies, and grant requirements
  • Provide follow-up services to support job retention and long-term employment success
  • Performs other duties as assigned that support program goals and organizational needs.
Education and Experience:
  • Bachelor’s degree in social sciences or a related field; OR High school diploma or equivalent and a minimum of two years’ experience working with criminal justice or related population.
  • Consistent attendance and punctuality are critical to ensuring high-quality services for participants. Employees are expected to be dependable, arrive on time for scheduled work hours, meetings, and appointments, and communicate promptly with their supervisor regarding any schedule changes or absences
Certifications or Licenses:
  • Required: Valid California Driver’s License
Skills/Abilities:
  • Understanding of causes, symptoms, and effects of long-term incarceration; appreciation for the behavioral, psychological, physical, and social effects of incarceration.
  • Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior.
  • Demonstrate the ability to apply this knowledge to re-entry practices.
  • Operational knowledge of MS Word, Excel, and Access
  • Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
  • Demonstrate ethical behavior to maintain professional standards and safeguard the participant.
  • Participate in community-building activities as appropriate to the position.
  • Protect program participants' health, safety, welfare, and confidentiality of records and participant information.
ADA Information:
  • Physical Requirements: 
  • Faculty must frequently lift and/or move up to 50 pounds.
  • Frequently required to sit and/or stand for extended periods of time.
  • Frequently sitting and typing for extended periods of time.
  • Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.
  • Frequently required talk, hear, see, and use repetitive motions.
  • Frequently able to communicate verbally and in written form.
  • Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.
  • Required to wear comfortable and office appropriate clothes. 
 
  • Mental Demands:
  • Ability to change direction as priorities shift.
  • Ability to thrive in an environment that requires one to adapt to changing circumstances.
  • Ability to professionally work under pressure with difficult or temperamental students & faculty.
  • Ability to handle mental and emotional stress related to the position.
 
  • Work Conditions:
  • Generally, in a remote and /or indoor office setting. 
 
  • Environmental Conditions:
  • The noise level in the work environment is moderate but can be loud.
  • The temperature in the work environment is usually moderate to cool but can be cold or hot
 
  • Travel:
  • May travel locally by vehicle.
What We Offer:
 
100% Employer Sponsored Medical, Dental, and Vision.
Paid vacation, sick time, & holidays.
401K, HSA, & Life insurance programs
An organization committed to community action
Community-oriented workplace