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Wfm Logistics Jobs (NOW HIRING)

Delek US

Sr HRIS Analyst

Brentwood, TN · On-site

$85K - $108K/yr

Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600 ... This role leads UKG Pro WFM system administration, configuration management, integrations, testing ...

Delek US

Sr HRIS Analyst

Brentwood, TN · On-site

$85K - $108K/yr

Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600 ... This role leads UKG Pro WFM system administration, configuration management, integrations, testing ...

Zoox

Program Manager, Workforce Planning

Foster City, CA · On-site

$109K - $147K/yr

Serve as the WFM business partner - gathering requirements for system enhancements, partnering with ... Background in fleet ops, logistics, AV operations, or contact center environments * Experience ...

Zoox

Program Manager, Workforce Planning

Foster City, CA · On-site

$109K - $147K/yr

Serve as the WFM business partner - gathering requirements for system enhancements, partnering with ... Background in fleet ops, logistics, AV operations, or contact center environments * Experience ...

Zoox

Program Manager, Workforce Planning

Foster City, CA · On-site

$109K - $147K/yr

Serve as the WFM business partner -- gathering requirements for system enhancements, partnering ... Background in fleet ops, logistics, AV operations, or contact center environments * Experience ...

Payoneer

Channel Partnerships Manager

$90K - $120K/yr

Identify and build target lists of WFM platforms and payment providers that align with Payoneer ... Guide partners through operational hurdles, including KYC requirements, device logistics, and ...

GEODIS

Analyst HRIS

Brentwood, TN · Hybrid

As a global third-party logistics provider (3PL), we powerA Better Way to Deliverfor the world ... Makes updates, modifications and changes to modules within the HRIS system (UKGPRO and WFM ...

GEODIS

Analyst HRIS

Brentwood, TN · On-site

As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world ... Makes updates, modifications and changes to modules within the HRIS system (UKGPRO and WFM ...

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All JobsWfm Logistics Jobs

Wfm Logistics information

See salary details

$38K

$85.5K

$132K

How much do wfm logistics jobs pay per year?

As of Aug 6, 2026, the average yearly pay for wfm logistics in the United States is $85,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is WFM Logistics?

WFM Logistics refers to Workforce Management (WFM) within the logistics industry. It involves the strategic planning, scheduling, and management of staff and resources to ensure smooth operations in areas such as transportation, warehousing, and distribution. WFM Logistics teams use data and specialized software to forecast demand, optimize staffing levels, and improve efficiency throughout the supply chain. Their goal is to reduce costs, maximize productivity, and ensure timely delivery of goods. The role is critical for meeting customer expectations and maintaining operational effectiveness in logistics companies.

What is a Wfm Logistics career?

A Wfm Logistics career involves managing workforce planning and scheduling to ensure efficient operations within logistics or supply chain environments. It typically requires skills in data analysis, scheduling software, and understanding of logistics processes to optimize staffing levels and improve service delivery.

What skills and qualifications are needed to thrive as a WFM Logistics specialist?

To thrive as a WFM Logistics Specialist, you need strong analytical abilities, attention to detail, and a background in supply chain management or logistics, often supported by a relevant degree or certification. Familiarity with workforce management software, ERP systems, and data analysis tools like Excel is typically required. Excellent problem-solving, communication, and organizational skills help you effectively coordinate teams and adapt to changing priorities. These skills are crucial for optimizing resource allocation, ensuring timely deliveries, and maintaining efficient operations in dynamic logistics environments.

What are common challenges faced by WFM Logistics professionals, and how can they be addressed?

WFM (Workforce Management) Logistics professionals often face challenges such as accurately forecasting staffing needs, managing shift schedules to optimize productivity, and responding to unexpected changes in demand or supply chain disruptions. These issues can be addressed by leveraging advanced analytics tools, fostering open communication with operational teams, and maintaining flexible scheduling practices. Proactive planning and continuous process improvement are also key to ensuring smooth logistics operations and meeting organizational goals.

What is the difference between Wfm Logistics vs Wfm Transportation?

AspectWfm LogisticsWfm Transportation
CertificationsLogistics certifications, supply chain managementTransportation safety, CDL licenses
Work EnvironmentWarehouses, distribution centers, logistics hubsTrucks, transit routes, delivery vehicles
Industry UsageSupply chain, inventory management, logistics planningFreight, shipping, transit operations

Wfm Logistics focuses on managing supply chains, inventory, and warehouse operations, while Wfm Transportation centers on vehicle operations, freight movement, and transit routes. Both roles require logistics knowledge but differ in their primary functions and work environments.

More about Wfm Logistics jobs
What cities are hiring for Wfm Logistics jobs? Cities with the most Wfm Logistics job openings:
What states have the most Wfm Logistics jobs? States with the most job openings for Wfm Logistics jobs include:
What job categories do people searching Wfm Logistics jobs look for? The top searched job categories for Wfm Logistics jobs are:
Wfm Logistics jobs near you
Infographic showing various Wfm Logistics job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $85,453 per year, or $41.1 per hour.

Manager, CX BPO, WFM & Programs

Rent the Runway

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Rent The Runway rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC's "Disruptor 50" five times in ten years, and has been placed on Fast Company's Most Innovative Companies list multiple times.
About the Job:
As the Manager, CX BPO, WFM & Programs, you are responsible for ensuring the high caliber of work and service across the onshore Customer Experience team and our offshore partners. You will also oversee workforce management (WFM) for our onshore and offshore teams, ensuring that both teams are scheduled in an optimized way and efficiently providing excellent customer service. You'll support the team in the systems and AI space, as well as jumping into supporting the onshore organization, driving improvements with cross-functional partners and vendors. You'll lead with data to make decisions.
This role is Monday-Friday, but may require periodically assisting to support our weekend CX schedule during peak periods or to support leadership time off. Remote eligible, but hybrid preferred role, going into the Brooklyn, NY office at least 1x/week.
What You'll Do:
  • Own our BPO program and act as the main point of contact, ensuring seamless alignment between internal and outsourced team
  • Maintain the highest level of service by monitoring and reporting against key metrics (SLAs, contacts per hour, quality scores, CSAT, etc.) and partnering with stakeholders and cross-functional teams to drive performance improvements and implement process updates
    • Act as a subject matter expert on all things RTR
  • Leverage operational insights, best practices, and reporting to identify gaps, draw out themes/trends to drive continuous improvement across our total operation
    • Travel as needed to outsourcing site(s), estimated 2-3 times a year
    • Partner with CSMs and BPO leadership to make improvements
    • Join business reviews and workforce management calls
    • Dig into key metrics, such as leakage and freebies, to ensure policy alignment
    • Highlight the voice of the customer from our offshore organization
  • Support workforce management (WFM) for onshore and offshore organizations to ensure accurate labor planning, forecasting and more, which optimize and reduce CX costs.
    • Identify gaps where we're over and under, finding creative ways to adjust shifts
    • Ensure agents are where they are scheduled to be, ensuring accountability and adherence
    • Oversee the scheduling creation for the onshore organization and partner with the offshore organization to supplement accordingly
  • Jump in and support the day-to-day management of the onshore agents,as needed (ex. during peak periods and absences)
  • Support the team with systems issues, resolving outages and incidents cross-functionally and with vendors.
  • Assist with AI workflows and implementations to drive efficiencies
  • Assist Sr. Leadership with the rest of the CX initiatives as needed
  • Drive additional programs, projects and key results that improve the customer experience and drive retention and growth

About You:
  • You have 4+ years of management experience in a service-oriented environment or equivalent, including overseeing BPO organizations with 50+ agents and experience owning workforce management and labor planning
  • You have proven experience with CRM applications (Zendesk, Gladly, Kustomer, etc.) and leveraging technology to optimize customer experience operations
  • You have a passion for continuous improvement, data-driven decision making, ongoing learning, and testing new ideas. You have a strong business acumen.
  • You are comfortable adapting to rapidly shifting goals/priorities and navigating teams through change with a positive attitude
  • You're an excellent communicator, across all levels and mediums
  • You love motivating and inspiring a team to work towards a common goal
  • You have previous experience in project management, driving large scale changes

Benefits:
At Rent the Runway, we're committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
  • Paid Time Off, including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first, and we've got you covered.
  • 401(k) match - an investment in your future.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
The anticipated base salary for this position is $87,200 to $109,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.
By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here.

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