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Western Union Call Center Jobs (NOW HIRING)

American 1 Credit Union

Call Center Representative

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Then we invite you to consider a career at American 1 Credit Union! * Location: On-site in, Jackson ... The Call Center Representative responsible for delivering excellent member experience through ...

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American 1 Credit Union

Call Center Representative

Jackson, MI · On-site

$19.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Then we invite you to consider a career at American 1 Credit Union! * Location: On-site in, Jackson ... The Call Center Representative responsible for delivering excellent member experience through ...

Justice Federal Credit Union

Call Center Rep.

Bridgeport, WV · On-site

$15.10 - $25.72/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative -- Be the Voice That Makes a Difference As a Call Center Representative ... Justice Federal Credit Union has been recognized as a Best Credit Union to Work For four years ...

Justice Federal Credit Union

Call Center Rep.

Bridgeport, WV · On-site

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative - Be the Voice That Makes a Difference As a Call Center Representative ... Justice Federal Credit Union has been recognized as a Best Credit Union to Work For four years ...

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... staffing shortages. * Demonstrates a strong working knowledge of Credit Union products and services ...

Oregon State Credit Union

Call Center Consultant I

Corvallis, OR · On-site

$21.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help ...

Oregon State Credit Union

Call Center Consultant I

Corvallis, OR · On-site

$21.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are very much a collaborative team at Oregon State Credit Union, even when we are individually taking calls. Our friendly, detail-oriented Call Center Consultants help our members, but also help ...

UW Credit Union

Call Center Representative

Wauwatosa, WI · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative ID 2026-6166 Location : City Wauwatosa Category Contact Center FTE 2.0 ... Working at UW Credit Union Join one of Wisconsin's premier financial institutions, a National Top ...

UW Credit Union

Call Center Representative

Madison, WI · On-site

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're ... Working at UW Credit Union Join one of Wisconsin's premier financial institutions, a National Top ...

VELOCITY CREDIT UNION

Contact Center Representative Full Time

Austin, TX · On-site +1

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

One year of call center experience preferred. * Previous experience working in a financial institution or credit union call center preferred. * Excellent verbal, written, and active listening skills.

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All JobsWestern Union Call Center Jobs

Western Union Call Center information

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How much do western union call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for western union call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the common challenges faced by Western Union call center representatives, and how are they supported in overcoming them?

Western Union Call Center representatives often handle a high volume of customer inquiries, including questions about money transfers, payment issues, and fraud prevention. The work can require managing complex situations and addressing concerns from customers across different cultures and languages. To support employees, Western Union provides comprehensive training, access to knowledge bases, and continuous coaching to help resolve issues efficiently. Team leaders and supervisors are available to assist with escalated cases, ensuring employees have the resources they need to deliver prompt and accurate service.

What are the key skills and qualifications needed to thrive in the Western Union call center position?

To thrive as a Western Union Call Center representative, you need strong customer service abilities, clear communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony, and knowledge of Western Union’s money transfer systems are highly beneficial. Outstanding candidates are patient, attentive, and able to efficiently handle stressful situations and problem resolution. These competencies are vital to delivering accurate information, maintaining customer trust, and ensuring smooth and secure financial transactions.

What is a Western Union call center?

A Western Union Call Center job involves assisting customers with money transfers, troubleshooting transaction issues, and providing information about Western Union services. Employees handle customer inquiries via phone, email, or chat, ensuring a smooth and secure transaction process. Strong communication, problem-solving skills, and knowledge of Western Union policies are essential for success in this role.

More about Western Union Call Center jobs

What cities are hiring for Western Union Call Center jobs?

Cities with the most Western Union Call Center job openings:

What states have the most Western Union Call Center jobs?

States with the most job openings for Western Union Call Center jobs include:

What job categories do people searching Western Union Call Center jobs look for?

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Western Union Call Center jobs near you
Infographic showing various Western Union Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Frontier Community Credit Union

Lansing, KS

$15.50 - $19.25/hr

Full-time

Re-posted 7 days ago

Job description

"People Helping People"

It is what we do at Frontier Community Credit Union. We are seeking a service-oriented individual to fill our Full-Time Call Center Representative position at our Ft Leavenworth location as we expand. If you enjoy helping people and are comfortable talking on a phone, we encourage you to apply and become part of the movement!

Our Call Center Representatives provide exceptional service primarily through phone, email, and chat communication to inbound callers and members. This will include receiving and resolving a wide range of financial requests, such as transferring funds from member accounts and maintaining member records; handling inquiries; and researching and resolving escalated cases.

Work Schedule

  • Monday - Friday 8:45 am - 5:15 pm, Alternating Saturday 8:45 am - 12:15 pm

Other Call Center Duties Include:

  • Providing prompt, accurate, professional, and friendly service to all of our members
  • Requires problem-solving when the established procedure does not fully address the inquiry
  • Adhere to compliance policies when resolving client issues
  • Preparing required daily, weekly, and monthly reports
  • Maintaining a dependable record of attendance and timeliness

Knowledge, Skills, and Abilities

  • Being bilingual in Spanish is a plus, and will earn a pay differential once certified
  • Minimum one to two years related experience (call center experience, customer service)
  • High school diploma or GED
  • Intermediate computer skills, including Microsoft Office (Word, Excel, and Outlook), and the ability to learn and navigate multiple technology platforms while interacting with members

Frontier is an Equal Opportunity Employer

Apply