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Wesbanco information

What are the key skills and qualifications needed to thrive as a Banking Professional at WesBanco, and why are they important?

To excel as a banking professional at WesBanco, you generally need a background in finance, accounting, or business, often supported by a relevant degree or banking certifications. Familiarity with financial software, banking platforms, and compliance systems is typically required. Strong customer service, attention to detail, and communication skills help build client trust and ensure accurate transactions. These competencies are vital for maintaining regulatory compliance, delivering excellent service, and supporting the bank's reputation and growth.

Is WesBanco a good place to work?

WesBanco offers a range of banking and financial services, and employment at the company typically involves roles in customer service, finance, and administration. Employees often cite a professional work environment, opportunities for advancement, and benefits such as health insurance and retirement plans. As with any employer, experiences can vary based on position and location.

How much does WesBanco pay tellers?

WesBanco teller salaries typically range from $12 to $15 per hour, depending on experience and location. Entry-level tellers may start at the lower end, while experienced tellers or those in higher-cost areas can earn more. The position often requires basic customer service skills and familiarity with banking software.

What opportunities for career advancement are available at WesBanco, and how does the company support employee growth?

At WesBanco, employees have access to a variety of career advancement opportunities, including training programs, internal job postings, and mentorship initiatives. The company encourages professional development by offering tuition reimbursement and supporting industry certifications relevant to banking and finance. Many employees start in entry-level roles and are promoted to supervisory or management positions through demonstrated performance and ongoing learning. Collaboration across departments is common, giving team members exposure to different areas of the bank and broadening their skill sets.

What is the difference between Wesbanco vs a bank teller?

AspectWesbancoBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may require banking experienceHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentBank branches, corporate offices, customer service areasBank branches, customer service counters
Employer & Industry UsageRegional bank, financial services industryBank branches, retail banking
Common Search & ComparisonWesbanco vs bank teller

Wesbanco is a regional bank offering a range of financial services, while a bank teller is a frontline employee responsible for customer transactions. Typically, Wesbanco employees may hold various roles requiring different credentials, whereas bank tellers usually need minimal formal education and on-the-job training. Both work in bank branches and serve customers, but Wesbanco roles can include more specialized positions within the bank's operations.

What is the lawsuit against WesBanco?

There have been no publicly reported lawsuits specifically targeting WesBanco related to employment practices or job roles. As a financial institution, WesBanco is subject to legal and regulatory oversight, but no recent or notable lawsuits directly involving job positions have been documented. Job seekers should verify current legal information through official sources or news outlets.

What bank job pays the most?

In banking, executive roles such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), and Chief Risk Officer typically have the highest salaries. Senior positions like investment bankers and private wealth managers also tend to earn high compensation, often including bonuses and incentives. These roles usually require extensive experience, advanced degrees, and industry certifications.

What is Wesbanco and what does the company do?

WesBanco is a multi-state bank holding company headquartered in Wheeling, West Virginia. It provides a range of financial services, including personal and business banking, loans, mortgages, investment management, and trust services. WesBanco operates through a network of branches across several states and is known for its community-focused approach and personalized customer service. The company aims to combine the benefits of local decision-making with a wide array of financial products.
What cities are hiring for Wesbanco jobs? Cities with the most Wesbanco job openings:
What states have the most Wesbanco jobs? States with the most job openings for Wesbanco jobs include:
Wesbanco jobs near you
Infographic showing various Wesbanco job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 89% Physical, and 11% Remote job distribution.
Customer Service Representative - WesBanco Center - Charleston, WV

Customer Service Representative - WesBanco Center - Charleston, WV

WesBanco Bank Inc.

Charleston, WV

$15.50 - $21.25/hr

Other

Posted 21 days ago

WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

92nd of 141 rated banks

Job description

Back Customer Service Representative - WesBanco Center #52-8790 Charleston, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be WesBanco Center Banking Center.

Market Charleston Work Hours per Week 37.5 Requirements

High school diploma or GED required.

Cash handling and customer service experience preferred.

Job Description

Summary:

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.

Essential Functions:

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify referral opportunities

Essential Duties and Responsibilities:

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank's products and services.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Charleston, West Virginia, United States

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