Service Desk Tier 2
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Service Desk Technician II will be serve as Single Point-Of-Contact for all incidents/service requests, based on prioritization and urgency/impact, as reported by business stakeholders. A technician ...
Service Desk Technician II will be serve as Single Point-Of-Contact for all incidents/service requests, based on prioritization and urgency/impact, as reported by business stakeholders. A technician ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Fort Worth, TX · On-site
The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding ...
Service Desk Technician II will be serve as Single Point-Of-Contact for all incidents/service requests, based on prioritization and urgency/impact, as reported by business stakeholders. A technician ...
Service Desk Technician II will be serve as Single Point-Of-Contact for all incidents/service requests, based on prioritization and urgency/impact, as reported by business stakeholders. A technician ...
Service Desk Manager (Management Information Systems) Join our team of heroes! Are you seeking daily adventure while advancing your career? Look no further. SCOPE OF RESPONSIBILITY The Manager ...
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Service Desk Manager (Management Information Systems) Join our team of heroes! Are you seeking daily adventure while advancing your career? Look no further. SCOPE OF RESPONSIBILITY The Manager ...
Houston, TX · On-site
$46K - $70K/yr
About the Role The Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues. As part of the managed ...
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Houston, TX · On-site
$46K - $70K/yr
About the Role The Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues. As part of the managed ...
$31 - $42.95/hr
Serves as a senior escalation point within the Service Desk while providing white-glove support to executive leadership and onsite employees. Drives service excellence through process improvement ...
$31 - $42.95/hr
Serves as a senior escalation point within the Service Desk while providing white-glove support to executive leadership and onsite employees. Drives service excellence through process improvement ...
Irving, TX · On-site
$31 - $42.95/hr
Serves as a senior escalation point within the Service Desk while providing white-glove support to executive leadership and onsite employees. Drives service excellence through process improvement ...
Irving, TX · On-site
$31 - $42.95/hr
Serves as a senior escalation point within the Service Desk while providing white-glove support to executive leadership and onsite employees. Drives service excellence through process improvement ...
Austin, TX · On-site
$20.25 - $27.75/hr
Service Desk Tech Analyst III ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start ...
Austin, TX · On-site
$20.25 - $27.75/hr
Service Desk Tech Analyst III ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start ...
Fort Worth, TX · On-site
$58K - $85K/yr
Service Desk Specialist II Division - Center - Team: Service Operations - Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to ...
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Fort Worth, TX · On-site
$58K - $85K/yr
Service Desk Specialist II Division - Center - Team: Service Operations - Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Mckinney, TX · On-site
$19 - $26/hr
The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...
Dallas, TX · On-site
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
Dallas, TX · On-site
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
San Antonio, TX · On-site
$55K - $61K/hr
The Enterprise Service Desk Technician(ESDT) provides customer service to 30,000+ Enterprise users to ensure account issues are identified and resolved promptly. Responsibilities: * Delivers Tier 1, ...
San Antonio, TX · On-site
$55K - $61K/hr
The Enterprise Service Desk Technician(ESDT) provides customer service to 30,000+ Enterprise users to ensure account issues are identified and resolved promptly. Responsibilities: * Delivers Tier 1, ...
Dallas, TX · On-site
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
Dallas, TX · On-site
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer ...
San Antonio, TX · On-site
$55K - $61K/yr
The Enterprise Service Desk Technician(ESDT) provides customer service to 30,000+ Enterprise users to ensure account issues are identified and resolved promptly. Responsibilities: * Delivers Tier 1, ...
San Antonio, TX · On-site
$55K - $61K/yr
The Enterprise Service Desk Technician(ESDT) provides customer service to 30,000+ Enterprise users to ensure account issues are identified and resolved promptly. Responsibilities: * Delivers Tier 1, ...
$8.06 - $10.55
6% of jobs
$10.55 - $13.03
9% of jobs
$13.78 is the 25th percentile. Wages below this are outliers.
$13.03 - $15.51
31% of jobs
The median wage is $15.88 / hr.
$15.51 - $18
25% of jobs
$19.61 is the 75th percentile. Wages above this are outliers.
$18 - $20.48
5% of jobs
$20.48 - $22.97
9% of jobs
$22.97 - $25.45
5% of jobs
$25.45 - $27.93
4% of jobs
$27.93 - $30.42
1% of jobs
$30.42 - $32.90
1% of jobs
$32.90 - $35.39
2% of jobs
$8
$18
$35
| Aspect | Weekend Service Desk | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ often preferred | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Typically in IT support centers, on-site or remote during weekends | Office or remote support, often during weekdays but can include weekends |
| Employer & Industry | IT service providers, corporate IT departments | IT support companies, corporate IT teams, tech firms |
The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.
The most popular types of Service Desk jobs in Texas are:
For Weekend Service Desk jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Weekend Service Desk jobs in Texas are:
Cities in Texas with the most Weekend Service Desk job openings:

The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end users either remotely or at the customer's location until the incident or request is resolved. The contractor filling this position shall also be able to perform all duties and responsibilities at the Service Desk Tier 1 position level.
ESSENTIAL DUTIES AND RESPONSIBILITIES:General understanding and knowledge of the Microsoft computing environment.
At least 2 years of experience or more with resolving and recording software and hardware customer incidents and requests.
At least 2 years of experience with effectively analyzing, troubleshooting, researching, resolving tracking, documenting and when necessary escalating customer incidents and requests to the appropriate office or staff member using a ticketing database (Remedy).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.
SUPERVISORY RESPONSIBILITIES:None.
ADDITIONAL QUALIFYING FACTORS:As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
Employment Type: FULL_TIMESourced by ZipRecruiter
It services
501 - 1,000 Employees
Anchorage, AK, US
1971