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Part Time Service Desk Jobs in Texas (NOW HIRING)

GuideIT

IT Service Desk Associate- Part-Time

Plano, TX · On-site +1

We are looking for a Part-TimeIT Service Desk Associate to join our team! Candidates must be results-oriented, highly adaptable and thrive in a team environment centered on mutual trust and respect.

Snell Motor Companies

Receptionist Part-Time

Austin, TX

$17 - $20/hr

The position of Part Time Receptionist will consist of overseeing the reception area as well as ... Willing to cross train as needed between Cashier/Loaner Coordinator/Front desk Receptionist/Service ...

Imprivata

IT Intern (Part-time)

Austin, TX

This is a part-time opportunity(20-25 hours per week) based out of the Austin, TX office. Job ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Imprivata

IT Intern (Part-time)

Austin, TX

$17 - $18/hr

This is a part-time opportunity(20-25 hours per week) based out of the Austin, TX office. Job ... Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ...

Tru Fit Athletic

Customer Service / Front Desk SR

Amarillo, TX · On-site

$11.50 - $14.75/hr

Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more. - Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion. - Complimentary ...

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How much do part time service desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for part time service desk in Texas is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. For roles like part-time service desk positions, having technical skills, customer service abilities, and flexibility can improve employment prospects. Additionally, economic factors and changing hiring practices influence their job opportunities.

What is the difference between Part Time Service Desk vs Part Time Help Desk?

AspectPart Time Service DeskPart Time Help Desk
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Network+
Work EnvironmentCorporate IT support, remote or on-siteEnd-user support, remote or on-site
Industry UsageCommon in large organizations and IT departmentsUsed across various industries for basic support
Search IntentPart Time Service Desk vs Part Time Help Desk

Part Time Service Desk roles typically involve more comprehensive IT support, including incident management and troubleshooting, often requiring certifications like ITIL. Help Desk positions focus on basic user support and issue resolution. Both roles serve similar environments but differ in scope and complexity.

What are part time service desk jobs?

Part time service desk jobs involve providing customer support and technical assistance to users, typically for IT systems, software, or general inquiries. Employees in these roles answer calls, respond to emails or chat requests, and help resolve issues ranging from password resets to troubleshooting hardware or software problems. Working part time means that the hours are fewer than a full-time position, offering flexibility for students, parents, or those with other commitments. These roles are common in a variety of industries, including technology, retail, and education.

What's a good job for overthinkers?

A part-time service desk role can be suitable for overthinkers because it involves problem-solving, communication, and troubleshooting skills. The job often requires attention to detail and patience, making it manageable for those who prefer structured tasks and clear procedures.

What are the typical responsibilities and challenges faced by someone in a part-time service desk role?

In a part-time service desk position, you’ll be responsible for assisting users with technical issues, logging service requests, and escalating complex problems to higher-level IT staff. A common challenge is managing multiple requests efficiently within limited working hours, which requires strong prioritization and communication skills. The role often involves working closely with other IT team members and end-users, and you may need to adapt quickly to changing priorities or procedures. This position provides valuable exposure to troubleshooting and IT support best practices, which can be a stepping stone to more advanced technical roles.

Who pays $30 an hour without a degree?

A Part Time Service Desk role can pay around $30 an hour without requiring a degree, especially for candidates with strong technical skills, certifications like CompTIA A+ or ITIL, and experience with troubleshooting, customer service, and remote support tools. Such positions often focus on technical knowledge and problem-solving abilities rather than formal education.

What are the key skills and qualifications needed to thrive as a Part Time Service Desk employee, and why are they important?

To thrive as a Part Time Service Desk employee, you need strong problem-solving abilities, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Jira, as well as proficiency in remote support tools, is often required. Excellent communication, patience, and a customer-focused attitude help you resolve issues efficiently and build rapport with users. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced environment.

How to make 2000 a week working from home?

A part time service desk role typically pays hourly, so earning $2000 weekly requires working many hours or securing higher-paying positions, which may involve specialized skills or certifications. Increasing income can also involve taking on multiple shifts, gaining experience, or moving into more senior support roles that offer higher pay rates.
What are the most commonly searched types of Service Desk jobs in Texas? The most popular types of Service Desk jobs in Texas are:
What are popular job titles related to Part Time Service Desk jobs in Texas? For Part Time Service Desk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Part Time Service Desk jobs in Texas look for? The top searched job categories for Part Time Service Desk jobs in Texas are:
What cities in Texas are hiring for Part Time Service Desk jobs? Cities in Texas with the most Part Time Service Desk job openings:
Part Time Service Desk jobs near you
Infographic showing various Part Time Service Desk job openings in Texas as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,280 per year, or $18.9 per hour.
IT Service Desk Associate- Part-Time

IT Service Desk Associate- Part-Time

GuideIT

Plano, TX • On-site, Remote

Part-time

Posted 24 days ago

Job description

About GuideIT
GuideIT is a US based technology services company Headquartered in Plano, Texas, focused on providing value to its customers by aligning technology with business outcomes, maximizing value through cost management and allowing rapid, proactive response to change. We are looking for a Part-TimeIT Service Desk Associate to join our team! Candidates must be results-oriented, highly adaptable and thrive in a team environment centered on mutual trust and respect. Candidate must live in the Dallas/Fort Worth, TX area.
About the Role
The IT Service Desk Associate works well independently or in a group setting providing all facets of computer Service Desk support such as troubleshooting, installations and maintenance. This individual possesses in-depth knowledge and understanding of numerous software packages and operating systems. They are skilled in providing Customer Service and End-User Service Desk Support and can easily identify and resolve technical issues and concerns.The IT Service Desk Associate role is a fully remote position working a Monday and Tuesday daytime shift. The person that fills this role must be able to work independently with minimal supervision and have acute attention to detail.
Primary Duties
  • Provide first-level technical support to end users for technology-related issues
  • Experience with Desktop Remote Control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc.)
  • Experience using an incident tracking system
  • Ensure proper documentation for each interaction and escalate when necessary
  • Resolve all issues using standard practices, procedures and company-approved troubleshooting tools and workflow processes
  • Provide support to investigate data anomalies to determine possible root causes
  • Provide solutions and/or recommendations to end user problems reported to Service Desk
  • Maintain a working knowledge of the content of the system user and training documentation and manage document changes and version control processes
  • As needed, provide support to coach/mentor system functional end user training
  • Will be rated and reviewed in customer satisfaction surveys for delivery of service
  • Escalate issues to appropriate parties as necessary

Qualifications & Required Skills
  • 1+ year of technical troubleshooting software and hardware issues on Dell, HP or Lenovo laptops, desktops, printers, mobile devices and phones in a call center or service desk environment
  • Strong communication and interpersonal skills
  • Microsoft Operating Systems experience: 1+ years of Service Desk support experience in a Microsoft environment that includes Windows 10 and 11
  • Mac OS knowledge preferred
  • Office 365 experience including O365 administration
  • Experience with other applications such as Active Directory, MFA, etc.
  • ITIL training and/or experience
Education and Certifications
  • High school diploma and/or GED
  • Industry-specific certification(s) (e.g., CompTIA A+, Microsoft, HDI, etc.) preferred
Position Location
  • Remote-Dallas/Fort Worth, TX
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.

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