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Weekend Service Desk Jobs in Texas (NOW HIRING)

MDAEdge

Service Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...

HighPoint Technology Group

Service Desk Technician

Katy, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Service Desk Technicians are responsible for taking inbound inquiries via telephone, email or other channels, creating tickets, triage and routing of requests and resolution of common technical ...

Mytech Partners

Service Desk Technician II

Austin, TX · On-site +1

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Technician II Department: Service Employment Type: Full Time Location: Austin, TX Compensation: $50,000 - $80,000 / year Description The Service Desk Technician II staff are the front ...

ClearanceJobs

Service Desk Tier 2

Fort Worth, TX · On-site

Service Desk Tier 2 Tech Support Summary: The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 ...

Vertisystem Inc.

Service Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...

Mytech Partners

Service Desk Technician II

Austin, TX · Hybrid

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Service Desk Technician II staff are the front line to our client's daily support request. By providing fast, efficient, and effective resolution to our client's advanced support ...

InterSources

Service-Desk with BA

Houston, TX · On-site

Service-Desk with BA Work Location: Houston, TX (Day 1 on-site) Employment Type: 6-Months Contract + extension (Only Contract) Start Date: Immediate * Using the trend analysis to identify the areas ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$55K - $65K/yr

JOB SUMMARY The Service Desk Analyst 2 (weekend/day shift) will provide intermediate technical support to resolve advanced technical issues related to hardware, software, and networking. The Service ...

AXS

Service Desk Technician II

Frisco, TX · On-site

$30 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...

AXS

Service Desk Technician II

Frisco, TX · On-site

$30 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...

Y&L Consulting, Inc.

Jr Service Desk Tech

San Antonio, TX · On-site

$10 - $15/hr

Service Desk Technician Duration: 6-12 months contract Location: San Antonio, TX Visa Status: USC & GC (No H1B, CPT & OPT) Payrate: $10-15/hr on 1099 * 1-3 years of experience in a service desk/help ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

She Recruits LLC

Service Desk/Help Desk - Hybrid

Frisco, TX · On-site

$19.25 - $26.25/hr

Service Desk/Help Desk Position The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, server and cloud services technology. Jr. PEs are required ...

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Showing results 21-40

All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Texas

Weekend Service Desk information

See Texas salary details

$8

$18

$35

How much do weekend service desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for weekend service desk in Texas is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Texas?

The most popular types of Service Desk jobs in Texas are:

What are popular job titles related to Weekend Service Desk jobs in Texas?

For Weekend Service Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Texas look for?

The top searched job categories for Weekend Service Desk jobs in Texas are:

What cities in Texas are hiring for Weekend Service Desk jobs?

Cities in Texas with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,280 per year, or $18.9 per hour.

Service Desk Analyst

MDAEdge

San Antonio, TX • On-site

$18.50 - $25.25/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
MDAEdge is a company focused on Information Management and Service Support. They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software while maintaining excellent customer service.
Responsibilities:
• Support the business goals and objectives of the Service Desk, the Service Support Division, Information Management, and the organization as a whole.
• Cooperate with other personnel and workgroups, to practice ongoing self-development, and to demonstrate behaviors that are aligned with the Mission, Core Values, and Vision.
• Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets.
• Provides effective Five-Star Customer Service by being polite, courteous, and friendly towards all customers at all times.
• Acknowledges customers immediately in order to determine need and helps the customer resolve issues or requests.
• Participates in departmental programs that promote and deliver exceptional customer service.
Qualifications:
Required:
• High School Diploma
• Excellent problem-solving skills
• Strong communication skills
• Interpersonal skills
• Patient, positive, and customer-friendly attitude
• Ability to provide first level hardware and software technical support
• Ability to assist customers in understanding and making appropriate use of software tools and various applications
• Experience with MEDITECH, Microsoft Office Suite, WYSE/PC terminals, and printers
• Ability to document all associated resolutions and/or actions taken in the ticketing software system
• Ability to manage Support Teams Service Desk dockets to ensure customer SLAs are being adhered to
• Ability to follow up with internal and external support technicians and analysts for ticket status updates
• Ability to create Knowledge Base Articles and Wiki entries
• Ability to assist Service Desk Analyst II's and III's and second level support analysts
• Ability to serve as a liaison between Information Management Department and all customers
• Ability to cooperate with other personnel and workgroups
• Ability to demonstrate behaviors that are aligned with the Mission, Core Values, and Vision
• Ability to provide effective Five-Star Customer Service
• Ability to acknowledge customers immediately to determine need and help resolve issues or requests
• Participation in departmental programs that promote and deliver exceptional customer service
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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