**Part-Time / WEEKEND Receptionist
The receptionist is generally the first point of contact for our company with the public. You will interact on the telephone and in person with client families and must be courteous, professional and helpful. You will provide administrative support to families, funeral directors, managers, and co-workers.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
โขDemonstrate trust, compassion, and empathy in performing all aspects of position.
โขMaintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers and management.
โขProvide first point of contact with the public. Answer telephones in a professional manner; greet families and ensure their comfort.
โขResponsible for ensuring the funeral home is โfamily readyโ at any given time. Maintains cleanliness of the reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas within the funeral home.
โขBe a conduit of information in and out of the funeral home.
โขResponsible for ensuring appropriate office supplies are on hand.
โขAssist in the administrative side of completing, checking for accuracy, and filing of the necessary forms and documents associated with death, including insurance, social security, military, death certificates, etc.
โขProvide administrative support for funeral directors and managers regarding memorial packages including: creating/designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos etc.
โขRemain current with all technology the company provides to enhance job efficiency.
โขMay be primary person responsible for scheduling support staff for services. May also serve as liaison between support staff and funeral directors, acting as conduit of information regarding services, family needs, special requests, meetings, and special events, etc.
โขOther business-related duties as assigned.
โขAssistance with daytime funeral and memorial services may be required.
โขAssistance with setting up equipment for services and visitations, tables, table cloths, coffee/water/refreshments, family display items, etc.
This position has no supervisory responsibilities.
โขHigh School Diploma or Equivalent
โขTwo (2) years of administrative support experience
- Multi-Line Phone use is a plus
โขGood written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner;
โขCollaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and
โขWorks with other departments as needed.
โขShares viewpoints and information openly and listens attentively to others' ideas and suggestions
โขCommunicates in a timely and effective manner with manager
โขProactively contributes to group objectives; volunteers to help others as needed
โขAbility to interface well with personnel at all levels
AAP/EEO Statement
Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.
3936 - Louisiana