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Weekend Operations Jobs in Illinois (NOW HIRING)

May require schedule flexibility, including support for off-shift and weekend operations as business needs dictate The above statements are intended to describe the general nature and level of work ...

Weekend & Holiday Operations Coverage * Serve as the primary in-office operations contact during weekends, holidays, and other designated off-hour coverage windows. * Monitor incoming communication ...

Weekend & Holiday Operations Coverage * Serve as the primary in-office operations contact during weekends, holidays, and other designated off-hour coverage windows. * Monitor incoming communication ...

Customer Experience Associate

Chicago, IL · On-site

$17 - $22.75/hr

Support weekend operations , including one weekend day per week, ensuring our customers always have access to support when they need it. * Contribute to customer feedback loops by relaying insights ...

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Weekend Operations information

What are the key skills and qualifications needed to thrive as a weekend operations specialist?

To thrive as a Weekend Operations Specialist, you need strong organizational skills, attention to detail, and experience in operations management, often supported by a relevant degree or prior supervisory experience. Familiarity with workforce management software, scheduling tools, and productivity tracking systems is typically required. Excellent problem-solving abilities, effective communication, and the ability to stay calm under pressure are standout soft skills. These competencies ensure smooth weekend operations, quick resolution of issues, and consistent service delivery during critical off-peak hours.

What are some common challenges faced by weekend operations staff, and how can they be managed effectively?

Weekend Operations staff often encounter challenges such as limited support resources, fast-paced problem-solving, and handling unexpected issues when senior management may not be present. To manage these effectively, it's important to have clear protocols, strong communication skills, and a proactive approach to anticipating potential problems. Collaborating closely with team members and documenting issues for follow-up during the week also helps maintain smooth operations and ensures nothing falls through the cracks.

What is a weekend operations job?

Weekend Operations jobs refer to roles that involve managing or supporting business activities specifically during weekends. These positions can be found in industries such as logistics, retail, hospitality, healthcare, and customer service, where operations continue outside traditional weekday hours. Responsibilities may include overseeing staff, coordinating schedules, responding to customer needs, and ensuring smooth business functions during the weekend. Weekend Operations staff are critical for businesses that operate seven days a week, ensuring consistent service and productivity. Depending on the company, these roles may be permanent weekend shifts or rotational assignments.

What is the difference between Weekend Operations vs Customer Service Associate?

AspectWeekend OperationsCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; relevant experienceHigh school diploma or equivalent; communication skills
Work EnvironmentWarehouse, retail, or logistics settings during weekendsRetail stores, call centers, or service desks during weekends
Employer & Industry UsageLogistics, retail, hospitalityRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on operational tasks during weekendsFocuses on customer interaction and support during weekends

Weekend Operations roles typically involve managing logistics, inventory, or operational tasks during weekends, requiring organizational skills. Customer Service Associates handle customer inquiries and support, often during weekends, emphasizing communication skills. While both roles may work on weekends, their core responsibilities and environments differ significantly.

What are the most commonly searched types of Operations jobs in Illinois? The most popular types of Operations jobs in Illinois are:

Weekend Staffing & Operations Coordinator (CILA Residential Service) Bolingbrook, IL

Reliance Home Health Caregivers

Bolingbrook, IL • On-site

Part-time

Re-posted 7 days ago


Job description

COMPASSIONATE LIVING HOME, INC.
NOW HIRING
Weekend Staffing & Operations Coordinator (CILA Residential Services)
Location
Bolingbrook & Plainfield, Illinois
Position Type
Part-Time | Weekend Leadership Position
Available Positions
Position #1
Every Saturday
7:00 AM – 7:00 PM
Required On-Call: 9:30 PM – 11:30 PM
OR
Position #2
Every Sunday
7:00 AM – 7:00 PM
Required On-Call: 9:30 PM – 11:30 PM
Compensation
$30.00 per hour for scheduled hours.
Additional on-call compensation provided in accordance with company policy.
ABOUT US
Compassionate Living Home, Inc. is a premier Community Integrated Living Arrangement (CILA) provider serving adults with intellectual and developmental disabilities throughout the southwest suburbs of Chicago.
Our mission is to provide exceptional person-centered residential services while maintaining the highest standards of safety, staffing, compliance, and quality of life.
We are seeking an experienced, highly organized, and proactive Weekend Staffing & Operations Coordinator to oversee weekend operations across multiple residential homes.
This is a leadership position designed for someone capable of independently coordinating staffing, residential operations, resident programming, logistics, transportation, and emergency response while supporting Residential Supervisors and ensuring uninterrupted care throughout the weekend.
POSITION SUMMARY
The Weekend Staffing & Operations Coordinator serves as the primary operational leader during assigned weekend hours.
This individual is responsible for coordinating weekend staffing, supporting residential operations, ensuring staffing ratio compliance, coordinating resident activities, overseeing transportation logistics, responding to emergencies, verifying overnight staffing, and ensuring that every Compassionate Living Home resident receives safe, uninterrupted, person-centered care.
This position serves as the communication and operational hub for all assigned homes during weekends.
ESSENTIAL RESPONSIBILITIES
Staffing Operations
• Coordinate staffing across all assigned CILA homes.
• Ensure all homes maintain required staffing ratios.
• Respond immediately to employee call-offs and staffing emergencies.
• Fill open shifts using approved staffing procedures.
• Coordinate approved overtime coverage when necessary.
• Maintain and update emergency staffing lists.
• Coordinate staffing adjustments throughout the day.
• Monitor attendance and punctuality.
• Maintain weekend staffing documentation.
Weekend Operations Management
• Coordinate daily operations across multiple residential homes.
• Support Residential Supervisors with operational issues.
• Monitor weekend workflow.
• Resolve operational concerns promptly.
• Coordinate communication among all homes.
• Ensure continuity of resident care.
• Assist leadership with operational priorities.
Resident Programs & Activities
Coordinate and oversee all weekend resident activities including:
• Community outings
• Shopping trips
• Recreational activities
• Religious services
• Family visits
• Park outings
• Restaurant visits
• Movies
• Holiday events
• Educational and leisure activities
Ensure:
• Adequate staffing for all outings.
• Activities comply with Individual Service Plans (ISPs).
• Transportation is coordinated.
• Required supplies and documentation are available.
• Residents actively participate in meaningful programming.
Transportation & Logistics Coordination
• Coordinate all weekend transportation needs.
• Assign company vehicles.
• Coordinate drivers.
• Monitor vehicle availability.
• Coordinate community outings.
• Coordinate medical transportation.
• Ensure transportation schedules remain on time.
• Resolve transportation issues promptly.
Medical & Resident Services Coordination
• Coordinate weekend medical appointments.
• Monitor urgent resident needs.
• Coordinate communication with nursing staff.
• Assist with medication-related logistics.
• Escalate urgent concerns appropriately.
Overnight Staffing Verification
During the required on-call period (9:30 PM–11:30 PM), the Weekend Staffing & Operations Coordinator shall:
• Personally contact every employee scheduled for the 11:00 PM–7:00 AM shift.
• Verify attendance and estimated arrival times.
• Identify employees at risk of calling off or arriving late.
• Immediately activate the backup staffing process whenever necessary.
• Contact approved backup employees and overtime volunteers.
• Ensure every overnight position is covered before the shift begins.
• Verify all overnight staff have physically reported to their assigned homes.
• Complete overnight staffing documentation before concluding the on-call period.
Communication
Maintain professional communication with:
• Residential Supervisors
• DSPs
• Nurses
• QIDPs
• Executive Leadership
• Guardians (when authorized)
• Transportation providers
• Vendors
Documentation
Maintain accurate documentation including:
• Weekend Staffing Report
• Staffing Ratio Verification Log
• Weekend Operations Report
• Weekend Activity Report
• Transportation Report
• Overnight Verification Report
• Call-Off Log
• Open Shift Log
• Overtime Log
• Incident Follow-Up Report
• Weekend Handoff Report
MINIMUM QUALIFICATIONS
Education
One of the following is required:
• Bachelor's degree in Healthcare Administration, Human Services, Social Work, Psychology, Nursing, Business Administration, Operations Management, Logistics Management, or a related field;
OR
• Associate degree with a minimum of three (3) years of progressively responsible leadership experience in healthcare, CILA, residential operations, staffing coordination, logistics, or human services;
OR
• High school diploma or GED with a minimum of five (5) years of demonstrated leadership experience in CILA operations, residential services, healthcare operations, staffing coordination, logistics coordination, or comparable operational leadership.
REQUIRED EXPERIENCE
Candidates must possess a well-rounded operational background and demonstrate experience coordinating people, programs, logistics, and daily operations.
Successful candidates should possess experience in several of the following areas:
• Staffing coordination and workforce scheduling.
• Residential operations within a CILA, healthcare, assisted living, behavioral health, human services, or comparable residential environment.
• Coordinating daily operations across multiple locations or departments.
• Coordinating resident activities, community integration programs, recreational programming, or event planning.
• Transportation and logistics coordination, including vehicle scheduling, driver assignments, appointment scheduling, and community outings.
• Supervising or coordinating DSPs, caregivers, CNAs, residential staff, volunteers, or multidisciplinary teams.
• Managing multiple priorities simultaneously while maintaining resident safety and regulatory compliance.
• Responding effectively to staffing emergencies, operational disruptions, and crisis situations.
• Working collaboratively with Residential Supervisors, QIDPs, nursing staff, guardians, transportation providers, and community partners.
• Preparing operational reports, staffing summaries, activity reports, incident documentation, and management communications.
Preference will be given to candidates with prior leadership experience in CILA, developmental disability services, residential care, healthcare operations, behavioral health, social services, logistics coordination, hospitality operations, or comparable multi-site operational environments.
KNOWLEDGE, SKILLS & ABILITIES
Candidates must demonstrate:
• Exceptional organizational skills.
• Excellent leadership ability.
• Strong operational planning.
• Outstanding communication.
• Critical thinking.
• Crisis management.
• Staffing coordination.
• Program coordination.
• Logistics planning.
• Transportation management.
• Time management.
• Conflict resolution.
• Decision-making under pressure.
• Microsoft Office proficiency.
• Professional judgment and integrity.
• Ability to work independently with minimal supervision.
IDEAL CANDIDATE
The ideal candidate is an experienced operations professional capable of independently coordinating weekend staffing, residential operations, resident activities, transportation, logistics, and emergency response across multiple homes while maintaining the highest standards of resident care and regulatory compliance.
WHY JOIN COMPASSIONATE LIVING HOME?
This is more than a staffing position.
It is an opportunity to become the weekend operational leader responsible for ensuring that every resident enjoys a safe, engaging, well-coordinated, and meaningful weekend experience.
If you enjoy leadership, solving complex operational challenges, coordinating people and programs, and making a measurable difference in the lives of adults with intellectual and developmental disabilities, we invite you to join our growing leadership team.
Compassionate Living Home, Inc. is an Equal Opportunity Employer committed to excellence, accountability, integrity, teamwork, innovation, and person-centered care

Reliance Home Health Caregivers provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Reliance Home Health Caregivers to hire me. If I am hired, I understand that either Reliance Home Health Caregivers or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Reliance Home Health Caregivers has the authority to make any assurance to the contrary. I also understand that no guarantee will be given for the number of hours of work. Upon my termination, I authorize the release of reference information to potential employers.

I understand that if an offer of employment is made, the following must be successfully completed as a condition of employment:

A background check that will include: information from previous employers, whether contained in written records or not, all public/private records, including criminal, civil, driving, credit, and education, and any other pertinent information relating to my ability to successfully perform the job for which I have been offered employment.
Pre-employment drug screening.
Pre-employment physical.

Proof of citizenship or authorization for employment in the United States is required in accordance with the Immigration Reform and Control Act of 1986. I attest that I have given to Reliance Home Health Caregivers true and complete information on this application. No requested information has been concealed. I authorize Reliance Home Health Caregivers to contact references provided for employment reference checks. If any information I have provided in untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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