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Weekend Network Operations Center Jobs in Illinois

Audacy

Technician, Tech Operations Center

Chicago, IL

$62K - $70K/yr

Senior Director, Network Operations Employment Type: Full Time Location: Philadelphia, Denver, Or ... Availability for On-Call shift-based work, including weekends and holidays. * Passion for ...

ActioNet

Network Operations Engineer

Chicago, IL · On-site

Commensurate: High School diploma or associate degree plus a minimum of 7 years performing as a Network Operations Engineer supporting large, complex networks in a Network Operations Center ...

Audacy, Inc.

Technician, Tech Operations Center

Chicago, IL · On-site

$62K - $70K/yr

Senior Director, Network Operations Employment Type: Full Time Location: Philadelphia, Denver, Or ... Availability for On-Call shift-based work, including weekends and holidays. * Passion for learning ...

Pico

Network Operations Engineer

Chicago, IL · Hybrid

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments ... This will included at times or on a rotation, weekend days both Saturday and Sunday when needed.

Pico

Network Operations Engineer

Chicago, IL · On-site

As financial industry experts at the center of markets and technology, we help our clients ... This will included at times or on a rotation, weekend days both Saturday and Sunday when needed.

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Weekend Network Operations Center information

What is the difference between Weekend Network Operations Center vs Network Support Technician?

AspectWeekend Network Operations CenterNetwork Support Technician
CredentialsTypically requires networking certifications (e.g., CompTIA Network+)Often requires similar certifications or technical training
Work Environment24/7 monitoring in a control center, often during weekendsOn-site or remote support, troubleshooting network issues
Employer & IndustryTelecom, IT service providers, large enterprisesIT support firms, corporate IT departments

The Weekend Network Operations Center role focuses on monitoring and maintaining network systems during weekends, often involving shift work and real-time problem resolution. In contrast, Network Support Technicians provide troubleshooting and support for network issues, typically during regular business hours. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

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Weekend Network Operations Center jobs near you
Network Operations Center Support Analyst

Network Operations Center Support Analyst

Global Enterprise Services, LLC (GES)

Swansea, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Defense Information Systems Agency (DISA) Network Operations Center (NOC) Support Analyst

Our Network Operations Center (NOC) team provides 24x7 global Department of Defense (DoD) Information Network (DoDIN) operations and incident management support.

Education and Experience:

  • High school and 1-3 years of experience.
  • DoD Secret clearance prior to start date
  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date
  • 1-3 years customer service or call center experience
  • ITIL Foundations certification
  • Prior Military experience or experience working as a contractor in a Government environment is preferred.

Responsibilities:

  • Monitor the entire lifecycle of trouble tickets.
  • Demonstrate working knowledge of high visibility customer tickets.
  • Analyze status of tickets and verify next action is clear and concise.
  • Monitor ticket queue to ensure contract performance goals are met.
  • Design reports to track and identify trends within the ticketing system.
  • Utilize report data to identify and correct non-compliant tickets.
  • Review and validate tickets are following published processes to include templates, notifications, and updating timelines.
  • Coordinate and assign daily workload to technicians for resolution of incidents.
  • Complete synopsis of incidents to government when requested.
  • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts.
  • Consolidate list of scheduled maintenances and provide to technicians on shift.
  • Collaborate with leads in all functional areas to restore services to customers.
  • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets.
  • Be available to the customer to answer any informational requests.
  • Support Field Service Engineers in accordance with published work instructions and standard operating procedures.

Technical Knowledge:

  • General understanding of Network Terminologies.
  • Strong written and verbal communication skills.
  • General understanding of network topologies, both transport and IP.
  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: O' Fallon, IL (Scott Air Force Base)

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