ZipRecruiter

Log In

1

Network Operations Center Engineer Jobs in Illinois

Meta

Network Operations Engineer

Dekalb, IL

$106K/yr

In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber ... Network Operations Engineer Responsibilities: * Incident Response: Collaborate with cross ...

Pico

Network Operations Engineer

Chicago, IL · On-site

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Pico

Network Operations Engineer

Chicago, IL · Hybrid

The Network Operations team are responsible for maintaining the operational stability of all ... Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments ...

next page

Showing results 1-20

All JobsNetwork Operations Center Engineer JobsNetwork Operations Center Engineer Jobs in Illinois

Network Operations Center Engineer information

See Illinois salary details

$48.9K

$115.6K

$156.5K

How much do network operations center engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for network operations center engineer in Illinois is $115,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,100.00 and $156,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center Engineer, and why are they important?

To thrive as a Network Operations Center Engineer, you need a solid understanding of networking protocols, troubleshooting, and system monitoring, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, ticketing systems, and monitoring platforms such as SolarWinds, Nagios, or Splunk is essential. Strong analytical thinking, attention to detail, and effective communication skills help you respond quickly to incidents and work efficiently within a team. These competencies are vital for ensuring network uptime, minimizing disruptions, and maintaining organizational productivity.

What is the difference between Network Operations Center Engineer vs Network Support Specialist?

AspectNetwork Operations Center EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring and managing network infrastructureHelp desk, troubleshooting user issues, on-site or remote support
Industry UsageTelecom, ISPs, large enterprisesSmall to medium businesses, IT service providers

The Network Operations Center Engineer and Network Support Specialist roles share certifications and work environments focused on network management. However, NOC Engineers typically handle ongoing network monitoring, incident response, and infrastructure management in large organizations, while Network Support Specialists focus on troubleshooting and resolving user or client network issues, often in smaller settings.

What are some common challenges faced by Network Operations Center Engineers, and how are they typically addressed?

Network Operations Center (NOC) Engineers often encounter challenges such as managing high volumes of alerts, troubleshooting complex network issues under time pressure, and coordinating with multiple teams to resolve incidents. These challenges are typically addressed by following standardized incident response protocols, utilizing advanced monitoring tools, and participating in regular training to stay updated with the latest technologies. Additionally, strong communication skills and effective collaboration with other IT departments are crucial for resolving issues efficiently and minimizing downtime.

What does a Network Operations Center (NOC) Engineer do?

A Network Operations Center (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting network systems to ensure optimal performance and uptime. They handle network issues, respond to outages or alerts, and often work with other IT teams to resolve complex problems. NOC Engineers also perform routine maintenance, apply updates, and document incidents to help prevent future issues. Their role is critical in supporting business continuity and minimizing network downtime.
What are popular job titles related to Network Operations Center Engineer jobs in Illinois? For Network Operations Center Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Engineer jobs in Illinois look for? The top searched job categories for Network Operations Center Engineer jobs in Illinois are:
What are popular job titles related to Network Operations Center Engineer jobs in IL? For Network Operations Center Engineer jobs in IL, the most frequently searched job titles are:
Network Operations Center Engineer jobs near you
Infographic showing various Network Operations Center Engineer job openings in Illinois as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,590 per year, or $55.6 per hour.
Network Operations Center Support Analyst

Network Operations Center Support Analyst

Global Enterprise Services, LLC

Belleville, IL • On-site

Full-time

Re-posted 14 days ago

Job description

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the Department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD Information Network (DoDIN) operations and incident management support.


Education and Experience:

  • High school and 1-3 years of experience.

  • DoD Secret clearance Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

  • 1-3 years customer service or call center experience

  • ITIL Foundations certification

  • Prior Military experience or experience working as a contractor in a Government environment is preferred.

Responsibilities:

  • This position is responsible for monitoring the entire lifecycle of trouble tickets.

  • Demonstrates working knowledge of high visibility customer ticket.

  • Analyze status of tickets and verify next action is clear and concise.

  • Monitor ticket queue to ensure contract performance goals are met.

  • Design reports to track and identify trends within the ticketing system.

  • Utilize report data to identify and correct non-compliant tickets.

  • Review and validate tickets are following published processes to include templates, notifications, and updating timelines.

  • Coordinate and assign daily workload to technicians for resolution of incidents.

  • Complete synopsis of incidents to government when requested.

  • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts.

  • Consolidate list of scheduled maintenances and provide to technicians on shift.

  • Collaborate with leads in all functional areas to restore services to customers.

  • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets.

  • Be available to the customer to answer any informational requests.

  • Support Field Service Engineers in accordance with published work instructions and standard operating procedures.

Technical Knowledge

  • General understanding of Network Terminologies.

  • Strong written and verbal communication skills.

  • General understanding of network topologies, both transport and IP.

  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Clearance/Citizenship:

  • Secret

  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: O’ Fallon, IL (Scott Air Force Base)