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Weekend Network Operations Center Jobs in Illinois

Pico

Network Operations Engineer

Chicago, IL · On-site

As financial industry experts at the center of markets and technology, we help our clients ... This will included at times or on a rotation, weekend days both Saturday and Sunday when needed.

Meta

Network Operations Engineer

Dekalb, IL

$106K/yr

In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber ... Network Operations Engineer Responsibilities: * Incident Response: Collaborate with cross ...

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All JobsNetwork Operations Center JobsWeekend Network Operations Center JobsWeekend Network Operations Center Jobs in Illinois

Weekend Network Operations Center information

What is the difference between Weekend Network Operations Center vs Network Support Technician?

AspectWeekend Network Operations CenterNetwork Support Technician
CredentialsTypically requires networking certifications (e.g., CompTIA Network+)Often requires similar certifications or technical training
Work Environment24/7 monitoring in a control center, often during weekendsOn-site or remote support, troubleshooting network issues
Employer & IndustryTelecom, IT service providers, large enterprisesIT support firms, corporate IT departments

The Weekend Network Operations Center role focuses on monitoring and maintaining network systems during weekends, often involving shift work and real-time problem resolution. In contrast, Network Support Technicians provide troubleshooting and support for network issues, typically during regular business hours. Both roles require similar certifications and work in related environments, but their primary functions and schedules differ.

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The most popular types of Network Operations Center jobs in Illinois are:

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For Weekend Network Operations Center jobs in Illinois, the most frequently searched job titles are:

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The top searched job categories for Weekend Network Operations Center jobs in Illinois are:

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Cities in Illinois with the most Weekend Network Operations Center job openings:

Weekend Network Operations Center jobs near you

Analyst, Network Operations

Intercontinental Exchange Holdings, Inc.

Chicago, IL • On-site

$67K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Overview

Job Purpose

Network Operations provides 24x7 support for the organization's global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with customers and peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues.

Responsibilities

  • Incident Management
    • Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary.
  • Problem Management
    • Solutions for Incident Management from Case Study evaluations. This includes development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service.
  • Operational Readiness for New Services
    • Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it's dependencies, and the staff is capable of performing established recovery procedures.
  • Change Management Planning and Configuration Implementation
    • Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering.
  • Service Requests, Network Maintenance, and Operational Support
    • Executing requests for analysis or support. Representing Network Operations' strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health.
  • Process Improvement
    • Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service.
  • Perform monitoring for new events to open incidents
  • Perform all levels of routine network analysis
  • Coordinate hot hands and other activities with vendors
  • Interact with advanced level engineering support
  • Develop and propose solutions for the knowledge base

Knowledge and Experience

  • Bachelor's Degree in Computer Engineering or related field.  3+ years or experience in lieu or educational credentials.
  • Knowledge of routing protocols and concepts (OSPF, BGP, etc.).
  • Knowledge of TCP/IP, Layer 2 and 3 switching.
  • Position requires superior customer service skills including verbal and written skills.
  • Ability to work in a team-oriented environment is essential
  • Weekend and off hours support is required
  • JNCIA, CCNA, or equivalent knowledge is preferred.
  • Financial industry experience is preferred.
  • Solid understanding of multicast and troubleshooting techniques
  • Working knowledge of how to use management tools

Shift Hours: Standard US hours (approx. 8am-5pm)

Illinois Base Salary Range 

The expected base salary for this role, if located in Illinois, is between $67,000 - 76,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME

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