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Internship Network Operations Center Jobs in Illinois

Rivian

Engineer, Network Operations Center

Normal, IL · On-site

$29.91 - $33.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Rivian

Engineer, Network Operations Center

Normal, IL

$29.91 - $33.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Rivian

Engineer, Network Operations Center

Normal, IL · On-site

$29.91 - $33.23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Network Data Systems

NOC Intern

Schaumburg, IL · On-site

$15 - $19.75/hr

Internship: Network Operations Center Network Data Systems (NDS) is a proven leader in IT infrastructure consulting. We are privately owned, profitable, and growing rapidly. More than 85% of our ...

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Internship Network Operations Center information

What is the difference between Internship Network Operations Center vs Network Operations Center Technician?

AspectInternship Network Operations CenterNetwork Operations Center Technician
CredentialsTypically pursuing or recent graduate, some certifications optionalRelevant certifications like CompTIA Network+ or Cisco CCNA often required
Work EnvironmentInternship setting, learning-focused, supervisedFull-time, operational environment, hands-on technical work
Employer & Industry UsageInternship programs in telecom, IT, and networking companiesEstablished roles in network service providers and enterprise IT
Search & Comparison IntentUnderstanding entry-level or learning roles in network operationsTechnical support and network maintenance roles

In summary, an Internship Network Operations Center is a learning position for students or recent graduates gaining exposure to network operations, while a Network Operations Center Technician is a full-time role focused on maintaining and troubleshooting network systems.

What are the most commonly searched types of Network Operations Center jobs in Illinois?

The most popular types of Network Operations Center jobs in Illinois are:

What cities in Illinois are hiring for Internship Network Operations Center jobs?

Cities in Illinois with the most Internship Network Operations Center job openings:

Internship Network Operations Center jobs near you

Network Operations Center Support Analyst

Global Enterprise Services, LLC

Belleville, IL • On-site

Full-time

Re-posted 11 days ago

Job description

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the Department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD Information Network (DoDIN) operations and incident management support.


Education and Experience:

  • High school and 1-3 years of experience.

  • DoD Secret clearance Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

  • 1-3 years customer service or call center experience

  • ITIL Foundations certification

  • Prior Military experience or experience working as a contractor in a Government environment is preferred.

Responsibilities:

  • This position is responsible for monitoring the entire lifecycle of trouble tickets.

  • Demonstrates working knowledge of high visibility customer ticket.

  • Analyze status of tickets and verify next action is clear and concise.

  • Monitor ticket queue to ensure contract performance goals are met.

  • Design reports to track and identify trends within the ticketing system.

  • Utilize report data to identify and correct non-compliant tickets.

  • Review and validate tickets are following published processes to include templates, notifications, and updating timelines.

  • Coordinate and assign daily workload to technicians for resolution of incidents.

  • Complete synopsis of incidents to government when requested.

  • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts.

  • Consolidate list of scheduled maintenances and provide to technicians on shift.

  • Collaborate with leads in all functional areas to restore services to customers.

  • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets.

  • Be available to the customer to answer any informational requests.

  • Support Field Service Engineers in accordance with published work instructions and standard operating procedures.

Technical Knowledge

  • General understanding of Network Terminologies.

  • Strong written and verbal communication skills.

  • General understanding of network topologies, both transport and IP.

  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Clearance/Citizenship:

  • Secret

  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: O’ Fallon, IL (Scott Air Force Base)