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Internship Network Operations Center Jobs in Illinois

Network Data Systems

NOC Intern

Schaumburg, IL · On-site

$15 - $19.75/hr

Internship: Network Operations Center Network Data Systems (NDS) is a proven leader in IT infrastructure consulting. We are privately owned, profitable, and growing rapidly. More than 85% of our ...

ActioNet

Network Operations Engineer

Chicago, IL · On-site

Commensurate: High School diploma or associate degree plus a minimum of 7 years performing as a Network Operations Engineer supporting large, complex networks in a Network Operations Center ...

Pico

Network Operations Engineer

Chicago, IL · On-site

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

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Internship Network Operations Center information

What is the difference between Internship Network Operations Center vs Network Operations Center Technician?

AspectInternship Network Operations CenterNetwork Operations Center Technician
CredentialsTypically pursuing or recent graduate, some certifications optionalRelevant certifications like CompTIA Network+ or Cisco CCNA often required
Work EnvironmentInternship setting, learning-focused, supervisedFull-time, operational environment, hands-on technical work
Employer & Industry UsageInternship programs in telecom, IT, and networking companiesEstablished roles in network service providers and enterprise IT
Search & Comparison IntentUnderstanding entry-level or learning roles in network operationsTechnical support and network maintenance roles

In summary, an Internship Network Operations Center is a learning position for students or recent graduates gaining exposure to network operations, while a Network Operations Center Technician is a full-time role focused on maintaining and troubleshooting network systems.

What are the most commonly searched types of Network Operations Center jobs in Illinois? The most popular types of Network Operations Center jobs in Illinois are:
What cities in Illinois are hiring for Internship Network Operations Center jobs? Cities in Illinois with the most Internship Network Operations Center job openings:
Internship Network Operations Center jobs near you
Network Operations Center Support Analyst

Network Operations Center Support Analyst

Global Enterprise Services, LLC (GES)

Swansea, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Defense Information Systems Agency (DISA) Network Operations Center (NOC) Support Analyst

Our Network Operations Center (NOC) team provides 24x7 global Department of Defense (DoD) Information Network (DoDIN) operations and incident management support.

Education and Experience:

  • High school and 1-3 years of experience.
  • DoD Secret clearance prior to start date
  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date
  • 1-3 years customer service or call center experience
  • ITIL Foundations certification
  • Prior Military experience or experience working as a contractor in a Government environment is preferred.

Responsibilities:

  • Monitor the entire lifecycle of trouble tickets.
  • Demonstrate working knowledge of high visibility customer tickets.
  • Analyze status of tickets and verify next action is clear and concise.
  • Monitor ticket queue to ensure contract performance goals are met.
  • Design reports to track and identify trends within the ticketing system.
  • Utilize report data to identify and correct non-compliant tickets.
  • Review and validate tickets are following published processes to include templates, notifications, and updating timelines.
  • Coordinate and assign daily workload to technicians for resolution of incidents.
  • Complete synopsis of incidents to government when requested.
  • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts.
  • Consolidate list of scheduled maintenances and provide to technicians on shift.
  • Collaborate with leads in all functional areas to restore services to customers.
  • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets.
  • Be available to the customer to answer any informational requests.
  • Support Field Service Engineers in accordance with published work instructions and standard operating procedures.

Technical Knowledge:

  • General understanding of Network Terminologies.
  • Strong written and verbal communication skills.
  • General understanding of network topologies, both transport and IP.
  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: O' Fallon, IL (Scott Air Force Base)

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