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Remote Network Operations Center Jobs in Illinois

SA Technologies Inc.

Network Engineer

Bloomington, IL · Remote

... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ... Control and direct test efforts of employees at remote sites when applicable. Maintain and update ...

Zapp

US Buying & Operations Manager

Chicago, IL · On-site +1

$80K - $120K/yr

NYC, SF, LA, CHI or MIA - Full-time (remote) We are looking for a hands-on US Buying & Operations ... Ideally, have an existing network of brand relationships to pull on. * Negotiate cost, delivery and ...

Rocket Software

Senior Network Engineer

Virginia, IL · Remote

$105K - $141K/yr

Collaborate with third-party support and service vendors to ensure the network stays operational ... Remote #LI-JC1 Annual salary range for this position is between $105,000.00 - $141,750.00 gross ...

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All JobsNetwork Operations Center JobsRemote Network Operations Center JobsRemote Network Operations Center Jobs in Illinois

Remote Network Operations Center information

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs are available and involve monitoring and managing network infrastructure remotely. These roles typically require knowledge of networking protocols, tools like ticketing systems, and sometimes certifications such as CompTIA Network+ or Cisco CCNA. They often involve shift work to provide 24/7 support for organizations' IT networks.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What does a remote network operations center do?

A remote network operations center (NOC) monitors, manages, and maintains an organization’s network infrastructure remotely. NOC technicians troubleshoot network issues, ensure system security, perform routine updates, and use tools like network monitoring software to maintain optimal performance around the clock.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Illinois? The most popular types of Network Operations Center jobs in Illinois are:
What are popular job titles related to Remote Network Operations Center jobs in Illinois? For Remote Network Operations Center jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Illinois look for? The top searched job categories for Remote Network Operations Center jobs in Illinois are:
What cities in Illinois are hiring for Remote Network Operations Center jobs? Cities in Illinois with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Infrastructure Systems Engineer

Ascend Technologies

Chicago, IL • On-site, Remote

$100K/yr

Full-time

Posted 3 days ago

New

Job description

Sr. Infrastructure Systems Engineer
This is a fully remote position
PURPOSE
This role will provide escalated support and operational maintenance to client environments.This role will also work on project-based initiatives for clients, including upgrades to existing infrastructure anddeploymentofnew technology.
RESPONSIBILITIES
  • Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution
  • Strong communicationskills to be able to work with clients andassistnon-technical users with troubleshooting remotely
  • Operate andmaintainWindows serversona virtualized environment (VMWare/Hyper-V)
  • Experience building and working within Azure/AWS environments
  • Experience with support and administration of environments with high-availability and disaster recovery technologies
  • Troubleshooting skills to be used to analyze various alerts from servers and get to root cause of the issues
  • Understanding of server operating systems, how to remotely manage servers operating systems and hardware
  • Assess resourceutilization(memory and CPU) to troubleshoot low recourseutilizationalerts
  • Understand networkconceptsTCP/IP, OSI,Vlan, IP, Subnet Mask, Default Gateway,etc.)
  • Understandingand managementof certificates-what they are used for and how they are generated
  • Ability toparticipatein on-call rotation
  • Ability to perform off-hours changeswhen needed

Windows Server OS
  • Managementandsupportof serveroperating systems (knowledge of deprecated server OS's will be needed as well:2008, and 2008R2, 2012).
  • Management ofall installable Windows Roles and Features available for the versions of the MS Operating Systems. Including but not limited to:
    • Active Directory/Entra
    • DNS
    • DHCP
    • File Service
    • Print Services
    • Failover Clustering
    • Remote Desktop Services
    • Network Policy and Access Services
    • Web Server
    • NTP
    • WMI
    • Certificate Authorities
  • General understandingonhow to backup and recovery options for windows server OS's.
  • General understandingonhow window server OS's security and feature patching works.
  • Understand the difference between share and NTFS permissions and how effective permissions are calculated.
  • Understand where windows will log issues as well as the various Roles and Features that can be added to any windows server OS.Needto be able to review these log entries and findadditionalinformation about the events andpossible causes.
  • Understanding of a Microsoft Certificate Authority hierarchy (root CA, intermediate CA, etc.) and how certificates are issued and revoked.

Server Virtualization
VMWare
  • Understand the vSphere components and what their function in the environment is VCSA (vCenter), hosts, datastores,vSwitches/PortGroups, and VM's.
  • General understandingonhow to troubleshoot resourceutilizationalerts from Hosts, datastores, and VM's.
  • Understand what a snapshot is and what its use cases are (when to use them when to not).
  • Understanding of what the VMware Tools are and how to update them.
  • Understand what maintenance mode is and how it is used.
  • General understanding of how hosts are patched and rebooted.

Windows Hyper-V
  • Ability to manage andmonitorHyper-V virtualization infrastructure, including virtual machines, hosts, and networks.
  • Implement, configure, andmaintainHyper-V clusters for high availability and disaster recovery.
  • Troubleshoot virtualization issues and provide technical support to users and teams.
  • Collaborate with cross-functional teams to assess and implement virtualization solutions.
  • Other responsibilities as assigned by management.

MINIMUM SKILLS, EDUCATION, AND EXPERIENCE
  • 7+ years of similar work experience in a client-facing role
  • VMWare certifications VCP/VCAP
  • Advanced PowerShell scripting experience
  • Ability to perform off-hours changes
  • Proficiency in cloud technology infrastructure, networking, and system integrations.
  • Demonstrated ability to respond to client questions and provide timely, professional support.
  • Experience performing operational maintenance, system upgrades, and issue troubleshooting.
  • Ability to deliver responsive service and quality work products that contribute to client satisfaction.
  • Strong client service orientation with a focus on timely communication and follow-through
  • Excellent organizational, verbal, and written communication skills
  • A passion for technology and problem-solving
  • Efficiently manage multiple tasks
  • Contribute in a fast-paced, team-oriented environment
  • Exhibit excellent leadership, communication, interpersonal andorganizationskills
  • Upbeat, friendly,motivatedand ready to help contribute to our team and the needs of our clients

PREFERRED SKILLS, EDUCATION, AND EXPERIENCE
  • Microsoft (MCP, MCSA) certifications
  • Linux

Starting Compensation Range: $100,000 per year
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
  • Committed to Client Success: Our actions and our words always align with the best interest of the client.
  • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
  • Integrity: We are unquestionably committed to doing the right thing even when it is hard.
  • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
  • Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

PHYSICAL DEMANDS:
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).

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