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Remote Network Operations Center Jobs in Illinois

SA Technologies Inc.

Network Engineer

Bloomington, IL · Remote

... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ... Control and direct test efforts of employees at remote sites when applicable. Maintain and update ...

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Remote Network Operations Center information

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What are the most commonly searched types of Network Operations Center jobs in Illinois?

The most popular types of Network Operations Center jobs in Illinois are:

What are popular job titles related to Remote Network Operations Center jobs in Illinois?

For Remote Network Operations Center jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center jobs in Illinois look for?

The top searched job categories for Remote Network Operations Center jobs in Illinois are:

What cities in Illinois are hiring for Remote Network Operations Center jobs?

Cities in Illinois with the most Remote Network Operations Center job openings:

Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Supv IT Cybersecurity Specialist (Network/Infosec)

IL • On-site, Remote

Defense Information Systems Agency
IT Services • 5 - 10K employees
Learn more about Defense Information Systems Agencyexternal

$115K - $157K/yr

Full-time

Posted 4 days ago

Job description

Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - OC/DISA GLOBAL FIELD COMMAND (DG313).
Learn more about this agency
Duties
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  • Serves as Supervisory Battle Captain overseeing the execution of Command and Control of Defense Information Systems Network Transport, Defensive Cyber Operations, and other key mission areas supporting warfighters across the globe.
  • Provide leadership, advice, guidance, planning, prioritization, development, management, training, and coordination to watch floor personnel.
  • Monitors Defense Information Systems Network health to create a timely and efficient resolution of network issues, and provides timely, accurate and relevant information/updates to impacted leadership, customers and the DISA Joint Operations Center.
  • As Shift Supervisor, oversees a team of IT experts by executing supervisory, managerial and administrative duties (i.e. providing guidance, direction and tasking authority) to subordinate employees to accomplish the DISA Global Field Command mission.

Requirements
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Conditions of employment
  • Must be a U.S. Citizen.
  • Males born after 12-31-59 must be registered or exempt from Selective Service.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
  • Work may require travel away from the normal duty station. In accordance with the JTR VOL II, employee may be required to travel by regularly scheduled commercial passenger or military aircraft in the performance of their assignment.
  • Incumbent may be subject to varying work shifts for mission support requirements of 7 days per week, 24-hours per day.
  • Overtime may be required as workload demands.
  • This position requires shift work.
  • This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.

Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements:
  • Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
  • Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
  • Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
  • Problem Solving - identifying alternatives to address complex information related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Qualifying Experience:
To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
For this position, qualifying experience is defined as: Experience supervising a professional workforce with the responsibilities of personally executing of Information Technology (IT) customer service; AND experience briefing senior leadership on reportable cyberspace and defensive events; AND experience executing Command and Control over global network operations and incident management events.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the qualifying experienceat the GG-13 grade level.
Additional information
  • This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
  • If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
  • This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
  • Salary range includes a Targeted Local Market Supplement (TLMS) in accordance with Section 1599f of Title 10 U.S.C. and Department of Defense Instruction (DoDI) 1400.25, Volume 3006.
  • A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
  • This position is subject to completion of one-year probationary period for assignment to a supervisory position.
  • Accepting this position, you may be required to serve a three-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • Telework availability will be based upon the mission requirements and supervisory determination
  • Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
  • We may use this announcement to fill additional vacancies within 90 days of the closing date.
  • Moving costs MAY be paid.
  • The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
  • Recruitment, relocation, or retention incentives MAY be authorized.
  • Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
  • Shift work required. DG31 shift hours will be: Days (0600 - 1430), Swings (1400 - 2230), and Mids (2200 - 0630) Central Standard Time (CST).
  • PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
  • Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
  • For more information on the Cyber Excepted Service Personnel System, click here.
  • For more information on veterans' preference, click here.
  • For more information regarding qualifications requirements, click here.
  • You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
  • If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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