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Remote Network Operations Center Jobs in Illinois

Artech

Non-Employee Cybersecurity Engineer

Riverwoods, IL · Remote

$108.50K - $148.50K/yr

Network Security Engineer (3rd Shift) Location: Remote (Preference for candidates near People ... This position is specifically for third-shift operations (10 PM-6 AM EST, Sunday-Thursday) and will ...

SA Technologies Inc.

Network Engineer

Bloomington, IL · Remote

... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ... Control and direct test efforts of employees at remote sites when applicable. Maintain and update ...

Ascend Technologies

Network Engineer

Chicago, IL · Remote

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required. Purpose This position's primary responsibility is to provide operational support for our clients' network ...

Ascend Technologies

Network Engineer

Chicago, IL · On-site +1

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required. PURPOSE This position's primary responsibility is to provide operational support for our clients' network ...

Rocket Software

Senior Network Engineer

Virginia, IL · Remote

$105K - $141.75K/yr

Collaborate with third-party support and service vendors to ensure the network stays operational ... Remote #LI-JC1 Annual salary range for this position is between $105,000.00 - $141,750.00 gross ...

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Remote Network Operations Center information

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Illinois? The most popular types of Network Operations Center jobs in Illinois are:
What are popular job titles related to Remote Network Operations Center jobs in Illinois? For Remote Network Operations Center jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Illinois look for? The top searched job categories for Remote Network Operations Center jobs in Illinois are:
What cities in Illinois are hiring for Remote Network Operations Center jobs? Cities in Illinois with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you

Non-Employee Cybersecurity Engineer

Artech

Riverwoods, IL • Remote

$108.50K - $148.50K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Network Security Engineer (3rd Shift)
Location: Remote (Preference for candidates near People Centers - optional)
Shift: Sunday night - Thursday night, 10:00 PM - 6:00 AM EST
Duration: 6-Month Contract-to-Hire
Travel: Up to 10% (typically 1-2 trips per year; travel expenses covered by Client)
Overview:
Client Financial Services is seeking a Network Security Engineer to join its Network Operations and Security team. This position is specifically for third-shift operations (10 PM-6 AM EST, Sunday-Thursday) and will focus on supporting, maintaining, and implementing firewall and web proxy changes during the organization's nightly change window.
This role provides exposure to large-scale enterprise network environments and collaboration with engineering and operations teams across Client and Client as part of the ongoing merger integration.
Required Skills & Experience:

  • 5+ years of hands-on experience in network security engineering or related operations roles.
  • Strong expertise in firewall management (policy configuration, troubleshooting, change control).
  • Proficiency in web proxy technologies such as Broadcom (Blue Coat) and/or Netskope.
  • Experience with Palo Alto and Cisco firewalls.
  • Understanding of IDS/IPS and network monitoring tools.
  • Working knowledge of ServiceNow (for incident/change management).
  • Solid understanding of network protocols, TCP/IP, VPN, and routing/switching fundamentals.
  • Excellent troubleshooting skills and ability to respond to high-impact network events.
  • Strong written and verbal communication skills, with the ability to document and communicate technical issues clearly.
  • Experience with automation tools or scripting (Python, Ansible, etc.) for network operations.
  • Customer service or client-facing background supporting IT/network operations (a plus).
  • Experience with Fortinet, F5, or other proxy/firewall technologies.
  • Bachelor's degree in STEM or related field (preferred, required for conversion).

Key Responsibilities:
  • Perform firewall and web proxy configuration, administration, and change management during the nightly change window.
  • Support post-change validation, troubleshooting, and issue remediation in collaboration with application and engineering teams.
  • Manage and resolve network incidents and change tickets using ServiceNow.
  • Participate in the on-call rotation (once every ~11 weeks as primary, with a secondary rotation the prior week).
  • Work on policy migration projects related to proxy and firewall consolidation with Client environments.
  • Perform root cause analysis and ensure timely restoration of network services when issues arise.
  • Contribute to automation and process improvements for network operations tasks.
  • Communicate effectively with customers, engineering teams, and leadership - primarily through written channels.
  • Participate in periodic team on-sites or vendor events (travel ~2 times per year)
Preferred / Nice to Have:
  • Exposure to Client, Client, or other financial enterprise network environments.

Soft Skills:
  • Strong analytical and troubleshooting mindset - able to stay calm under pressure.
  • Excellent communicator (both written and verbal).
  • Proactive, detail-oriented, and collaborative - able to work independently during off-hours.
  • Demonstrates initiative and eagerness to learn advanced security technologies.

Additional Information:
  • On-Call Schedule: Rotational (once every 11 weeks as primary).
  • Team Setup: Remote team (currently 12 members, most based on the West Coast).
  • Interview Process: Single-round Client Teams interview (60 minutes) with the hiring manager and two technical team members.
  • Conversion Eligibility: Yes - 6-month contract-to-hire (conversion dependent on performance and internal HR timelines).

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