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Remote Network Operations Center Jobs in Illinois

Potbelly

Marketing Operations Coordinator

Chicago, IL · On-site +1

$50K - $60K/yr

* $50,000 - $60,000 base salary range + annual bonus potential! * 100% remote in the United States ... Support Center Reports to (Title): Senior Director, Brand Marketing Job Level Individual ...

Fidelity Life

(Remote) DevOps Team Lead

Des Plaines, IL · On-site +1

$51.50 - $70.50/hr

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with ... Deliver team commitments while supporting organizational operational objectives established by the ...

New

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

... the remote operation of automated pay equipment stations. • Uses a variety of revenue control ... call center equipment as well as different revenue control systems to ensure a high level of ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · Remote

This is a remote role that requires up to 40% travel. * Preferred candidates must reside in one of ... Familiarity with basic network troubleshooting (Ethernet, fiber optics) and system monitoring tools ...

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Remote Network Operations Center information

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs are available and involve monitoring and managing network infrastructure remotely. These roles typically require knowledge of networking protocols, tools like ticketing systems, and sometimes certifications such as CompTIA Network+ or Cisco CCNA. They often involve shift work to provide 24/7 support for organizations' IT networks.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What does a remote network operations center do?

A remote network operations center (NOC) monitors, manages, and maintains an organization’s network infrastructure remotely. NOC technicians troubleshoot network issues, ensure system security, perform routine updates, and use tools like network monitoring software to maintain optimal performance around the clock.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Illinois? The most popular types of Network Operations Center jobs in Illinois are:
What are popular job titles related to Remote Network Operations Center jobs in Illinois? For Remote Network Operations Center jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Illinois look for? The top searched job categories for Remote Network Operations Center jobs in Illinois are:
What cities in Illinois are hiring for Remote Network Operations Center jobs? Cities in Illinois with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Marketing Operations Coordinator

Potbelly

Chicago, IL • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 106 rated fast food restaurants

Job description

  • $50,000 - $60,000 base salary range + annual bonus potential!
  • 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
What's In It For You**:
  • Competitive pay with performance-based annual raises!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) WITH company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**
Job Title: Marketing Operations Coordinator
Department/Function: Marketing
Location: Support Center
Reports to (Title): Senior Director, Brand Marketing
Job Level Individual Contributor
Job Band Associate
Full-Time: Exempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
The Marketing Operations Coordinator is responsible for overseeing the end-to-end workflow that ensures Potbelly's brand calendar initiatives and creative deliverables move from intake to launch with clarity, speed, and accuracy. This individual contributor role owns the tools, trackers, and process discipline that drive predictable execution across all creative channels - paid, owned, earned, and in-shop/printed materials - while providing transparency to stakeholders.
The Marketing Operations Coordinator will report to the Senior Director, Brand Marketing and partner closely within the Brand team and with cross-functional colleagues to serve as the central hub for creative request intake, prioritization, scheduling, internal/external resource assignment, milestone tracking, approvals routing, trafficking readiness, and launch coordination. This role will maintain key calendar and reporting documents and support processes for aligning stakeholders on promotions and key initiatives. The position will also manage complex matrices for our print vendor to ensure all work is planned effectively, executed on time, and delivered with operational excellence.
FOCUS
Brand Calendar & Planning
  • Partner with Brand team to maintain a forward-looking marketing calendar (6+ months)
  • Identify gaps, conflicts, and dependencies across initiatives
  • Translate calendar priorities into timelines, workbacks, and resource plans
  • Support planning sessions and readiness checkpoints

Creative Operations & Execution
  • Own the "single front door" intake process for all creative requests
  • Manage creative development tracker including prioritization, scheduling, and resourcing
  • Coordinate milestones, approvals, and handoffs across teams and vendors
  • Ensure deliverables are complete, accurate, and ready for production/trafficking

Project Management & Workflow
  • Lead project cadence including kickoffs, status meetings, and follow-ups
  • Track risks, dependencies, and timelines across multiple initiatives
  • Maintain organization and visibility across all active workstreams
  • Oversee complex print and in-shop execution matrices

Reporting & Optimization
  • Maintain reporting for campaign pipeline, timelines, and operational health
  • Track KPIs such as on-time delivery, cycle time, and revision rounds
  • Support post-campaign retrospectives and process improvements
  • Identify workflow inefficiencies and implement scalable solutions

Vendor & Stakeholder Management
  • Coordinate with internal teams and external vendors/agencies
  • Manage file handoffs, timelines, and deliverable expectations
  • Support vendor scope alignment and execution quality
  • Maintain creative library and asset tracking

ESSENTIAL PHYSICAL FUNCTIONS
  • Ability to work extended hours as needed
  • Ability to sit, stand, and work at a computer for extended periods
  • Must be able to communicate heavily through text, telephone, e-mail, instant messaging, video conferencing, and in-person communications

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Bachelor's degree in Marketing, Business, Communications, or related field preferred
  • 2-5+ years of experience in marketing operations, creative operations, project management, or agency traffic roles
  • Experience managing cross-functional workflows and coordinating multiple stakeholders
  • Strong organizational skills and attention to detail
  • Ability to manage multiple projects in a fast-paced environment
  • Excellent communication and stakeholder management skills
  • Proficiency in project management tools (Smartsheet, Asana, Jira, etc.)
  • Experience in QSR, retail, hospitality, or consumer brands preferred

Application Deadline: We accept applications for this position until 8/31/2026. We encourage all individuals to submit their applications.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

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