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Network Operations Center Jobs in Illinois (NOW HIRING)

Rivian

Engineer III, Network Operations Center

Normal, IL · On-site

$29.91 - $33.23/hr

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Rivian

Engineer III, Network Operations Center

Normal, IL · On-site

$29.91 - $33.23/hr

Role Summary Rivian's Network Operation Center is responsible for remotely maintaining Rivian's charging network. We are looking for a Network Operations Center Engineer who will work cross ...

Pico

Network Operations Engineer

Chicago, IL · On-site

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Illinois

Network Operations Center information

See Illinois salary details

$48.9K

$115.6K

$156.5K

How much do network operations center jobs pay per year?

As of Jul 31, 2026, the average yearly pay for network operations center in Illinois is $115,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,100.00 and $156,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the most commonly searched types of Network Operations Center jobs in Illinois? The most popular types of Network Operations Center jobs in Illinois are:
What are popular job titles related to Network Operations Center jobs in Illinois? For Network Operations Center jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Illinois look for? The top searched job categories for Network Operations Center jobs in Illinois are:
What cities in Illinois are hiring for Network Operations Center jobs? Cities in Illinois with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,590 per year, or $55.6 per hour.

Network Operations Center Support Analyst

Global Enterprise Services, LLC

Belleville, IL • On-site

Full-time

Re-posted 26 days ago

Job description

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the Department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD Information Network (DoDIN) operations and incident management support.


Education and Experience:

  • High school and 1-3 years of experience.

  • DoD Secret clearance Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

  • 1-3 years customer service or call center experience

  • ITIL Foundations certification

  • Prior Military experience or experience working as a contractor in a Government environment is preferred.

Responsibilities:

  • This position is responsible for monitoring the entire lifecycle of trouble tickets.

  • Demonstrates working knowledge of high visibility customer ticket.

  • Analyze status of tickets and verify next action is clear and concise.

  • Monitor ticket queue to ensure contract performance goals are met.

  • Design reports to track and identify trends within the ticketing system.

  • Utilize report data to identify and correct non-compliant tickets.

  • Review and validate tickets are following published processes to include templates, notifications, and updating timelines.

  • Coordinate and assign daily workload to technicians for resolution of incidents.

  • Complete synopsis of incidents to government when requested.

  • Provide pass down of high interest incidents to oncoming Network Operations Center Support Analysts.

  • Consolidate list of scheduled maintenances and provide to technicians on shift.

  • Collaborate with leads in all functional areas to restore services to customers.

  • Provide situational awareness updates to both customer and contract leadership for all high visibility issues and tickets.

  • Be available to the customer to answer any informational requests.

  • Support Field Service Engineers in accordance with published work instructions and standard operating procedures.

Technical Knowledge

  • General understanding of Network Terminologies.

  • Strong written and verbal communication skills.

  • General understanding of network topologies, both transport and IP.

  • Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint

Clearance/Citizenship:

  • Secret

  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: O’ Fallon, IL (Scott Air Force Base)