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Remote Network Operations Center Jobs in Swansea, IL

The Timberline Group

Network Operations Manager

Saint Louis, MO · On-site +1

$82K - $110K/yr

Network Operations is responsible for providing robust IT services and support to all Divisions. As ... Cisco IPT Phone Systems & Cisco Unified Call Center Express platform * Meraki MX technologies a ...

Oscar Health

Network Coordinator

Saint Louis, MO · Remote

$25.44 - $33.39/hr

Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida ... operations or related * 1+ years of experience with Word, Excel, and Powerpoint (or Google suite ...

New

MDS Communications

Remote Call Center Agent

Saint Louis, MO · Remote

$16 - $17.50/hr

Missouri Remote - MOEducation Level: Not SpecifiedSalary Range: $16. 00 - $17. 50 HourlyJob Shift ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

MDS Communications

Remote Call Center Agent

Saint Louis, MO · Remote

$16 - $17.50/hr

Missouri Remote - MOEducation Level: Not SpecifiedSalary Range: $16. 00 - $17. 50 HourlyJob Shift ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

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All JobsNetwork Operations Center JobsRemote Network Operations Center JobsRemote Network Operations Center Jobs in Swansea, IL

Remote Network Operations Center information

See Swansea, IL salary details

$49.1K

$115.9K

$156.9K

How much do remote network operations center jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote network operations center in Swansea, IL is $115,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,300.00 and $156,400.00 per year, depending on experience, location, and employer.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What cities near Swansea, IL are hiring for Remote Network Operations Center jobs?

Cities near Swansea, IL with the most Remote Network Operations Center job openings:

Remote Network Operations Center jobs near you

Network Operations Manager

The Timberline Group

Saint Louis, MO • On-site, Remote

$82K - $110K/yr

Full-time

Re-posted 25 days ago

Job description

Network Operations is responsible for providing robust IT services and support to all Divisions. As the Manager of Network Operations, you will lead the team responsible for innovating and maintaining a world class digital experience for all users. We are looking for an IT professional to transform our network, infrastructure, and operations support processes while ensuring we have ongoing stability. The right candidate will be able to balance day-to-day operations simultaneously while transforming how we provide services to the user community and raising the bar in all areas.
  • Actively support and foster a culture of inclusion
  • Driving a program to improve our Operational Excellence - transforming processes, procedures, and engagement models across internal and external teams
  • Implementing monitoring and automation across our landscape to create a "lights-off" environment reducing the amount of human interaction required to run and operate
  • Interact with management and staff to provide technical assistance for continuous improvement of IT network, infrastructure, and operations services
  • Establish RACI's and collaborate with operational partners and staff in a productive and positive manner
  • Lead infrastructure and network design and builds in new facilities
  • Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations
  • Establish metrics that measure, monitor, and maintain alignment to Service Level Agreements (SLA) while fostering continuous improvement
  • Managing incident and escalations and defining processes focused on improving our customers' experiences
  • Create and maintain strategic roadmaps aligned to business capabilities and digital transformation
  • Develop and maintain a strategic workforce plan that enables growth and career opportunities for your team
  • Be able to recruit and hire the best, while maintaining team performance
  • Oversee our managed service providers and redefine the operating model to determine what services should be outsourced versus in-house
What You'll Need
  • College degree preferred
  • Preferred Certifications:
    • Cisco Certified Network Administrator (CCNA)
    • Cisco Certified Network Professional (CCNP)
  • 10+ years' experience - Enterprise level network support and design
  • 6+ years' experience - Enterprise level telephony support and design
  • Expert knowledge of:
    • Wide Area Network (WAN) and Local Area Network (LAN) management and configuration principles
    • Cisco Networking hardware, IOS and NX-OS
    • Networks, security guidelines and industry "best practices"
    • LAN/WAN hardware devices, specifically Cisco routers and switches
  • Extensive experience:
    • Designing and documenting networks from the ground up
    • Configuring and supporting firewalls, including rule creation and modification, Checkpoint preferred
    • Configuring and supporting load balancers, Citrix Netscaler preferred
    • Configuring and deploying SD-WAN solutions, Silver Peak preferred
    • With QOS on Cisco routers, and voice technologies
  • Experience with:
    • Cisco IPT Phone Systems & Cisco Unified Call Center Express platform
    • Meraki MX technologies a plus
    • Monitoring tools such as SolarWinds
    • Ticketing software, ServiceNow preferred
    • Working with equipment vendors toward resolution of issues
  • Thorough understanding and expertise in configuring, troubleshooting, debugging and administration of Cisco technologies including but not limited to: Routers, Switches, and Voice technologies.
  • In depth understanding of the following protocols: VOIP, ISDN, Q921, Q931, H.323, H.264, BGP, MGCP, SIP, RTP, EIGRP, OSPF
  • Highly skilled in:
    • Solving complex technical problems involving integrated operating systems and hardware platforms
    • Analyzing data and implementing solutions
    • Assessing and prioritizing multiple tasks, projects, and demands
  • Skills in establishing and maintaining cooperative working relationships with other employees, telecom companies, vendors, and other organizations
  • Deep understanding of TCP/IP
  • Deep understanding of Data Center design and maintenance
  • Deep understanding of facility wiring design and implementation
  • Understanding of Disaster Recovery concepts and applications and ability to identify opportunities for improvement and implement changes
  • Proven ability to apply technology and process solutions to business problems
  • Proven ability to manage large and complex projects and issues
  • Experience in a large inter-networking or distributed computing environment
  • Excellent communications and interpersonal skills
  • Proven ability to work independently to complete projects/goals
  • Results-orientation: positive goal-oriented attitude in the workplace
  • Ability to successfully pass pre-employment (post offer) Company or Facility background check, motor vehicle record report and drug screening

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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