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Weekend Hsn Customer Service Jobs (NOW HIRING)

Leather Spa GCT Inc

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role ... availability, weekends and holidays are a must. Full Time Position - Must also be available ...

Donatos Pizza

Customer Service

Wilmington, OH · On-site

$13.50/hr

Customer Service Share Apply Part-time Up to $13.50 per hour Restaurant Associates are high-energy ... Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even ...

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Weekend Hsn Customer Service information

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How much do weekend hsn customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for weekend hsn customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some unique challenges faced by Weekend HSN Customer Service representatives, and how can candidates prepare for them?

Weekend HSN Customer Service representatives often handle higher call volumes and more urgent inquiries, as many customers shop and seek assistance during their days off. This can mean working in a fast-paced environment where multitasking and problem-solving are essential. Candidates should be prepared to remain calm under pressure, quickly learn product details, and communicate clearly to resolve issues efficiently. Building familiarity with HSN's policies and product catalog before starting can help new hires feel more confident in their role.

What is it like working at HSN?

Working as a Weekend HSN Customer Service representative involves assisting customers via phone, chat, or email, often during evening and weekend shifts. The role requires strong communication skills, familiarity with customer service tools, and the ability to handle inquiries efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Weekend HSN Customer Service Representative, and why are they important?

To thrive as a Weekend HSN Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Patience, active listening, and a friendly demeanor are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure positive customer experiences and help maintain the company's reputation and customer loyalty, especially during busy weekend shifts.

What is the interview process at HSN?

The interview process for a Weekend HSN Customer Service position typically involves an initial phone or virtual interview to assess customer service skills and experience, followed by an in-person or virtual interview with hiring managers. Candidates may also complete skills assessments or role-playing exercises to demonstrate their communication abilities. The process aims to evaluate problem-solving skills, professionalism, and availability for weekend shifts.

What are Weekend HSN Customer Service jobs?

Weekend HSN Customer Service jobs involve assisting Home Shopping Network (HSN) customers primarily on weekends. Representatives handle inquiries about products, orders, returns, billing, and resolve any issues via phone, email, or chat. These roles require strong communication skills, patience, and the ability to provide excellent customer support. Weekend shifts are typical, making this a good option for those seeking flexible or part-time work. Training is usually provided to ensure employees understand HSN’s products and customer service standards.

What is the highest paying customer service?

In customer service roles, management positions such as Customer Service Managers or Customer Support Directors tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles requiring technical skills or industry expertise, like technical support or sales support, can also offer higher pay. Compensation varies based on experience, industry, and company size.

What are the benefits of working at HSN?

Working as a Weekend HSN Customer Service representative offers benefits such as flexible scheduling, opportunities to develop communication and problem-solving skills, and a supportive work environment. Employees may also have access to employee discounts and training programs to enhance their customer service abilities.
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Weekend Hsn Customer Service jobs near you
Infographic showing various Weekend Hsn Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 23% Part Time, 3% Temporary, 19% Contract, and 1% Nights. Highlights an 69% Physical, 26% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Associate

MAR COMPANY DISTRIBUTORS LLC

Little Rock, AR • On-site

$18 - $22/hr

Full-time

Posted 23 days ago

Job description

Description:

Position Overview


We are seeking a detail-oriented and customer-focused Sales Associate to support both our eCommerce operations and national account customers. This role is responsible for managing online B2C customer inquiries, coordinating order entry and fulfillment accuracy, and supporting key national and media accounts such as Amazon, HSN, and other digital retail partners.


The ideal candidate is organized, tech-savvy, and thrives in a fast-paced environment where accuracy and professionalism are critical. This position plays a vital role in ensuring exceptional customer experience while maintaining accurate data across multiple platforms and internal systems.


Key Responsibilities

Customer Communication & Support

  • Respond promptly and professionally to customer inquiries, complaints, and return requests across multiple online platforms (Amazon, HSN, company website, etc.).
  • Manage refunds and exchanges in line with company policies while maintaining a high level of customer satisfaction.
  • Log and track all customer communications and resolutions in CRM or tracking systems.
  • Identify recurring issues or process gaps and recommend improvements.

Order Entry & Data Management

  • Accurately enter and process sales orders into the company’s accounting or ERP software.
  • Reconcile and verify order information between external platforms (Amazon, HSN, etc.) and internal systems.
  • Maintain and update customer records, order histories, and account data.
  • Prepare and distribute order and shipment reports using Excel and internal reporting tools.

National Account & Platform Support

  • Act as a point of contact for select national and media accounts, ensuring timely order processing, tracking, and communication.
  • Interface with Amazon, HSN, and other eCommerce and media retail partners to confirm orders, pricing, and fulfillment accuracy.
  • Support the internal sales and marketing teams by providing account-level updates, order summaries, and performance data.
  • Monitor compliance requirements and coordinate with fulfillment and logistics partners to ensure accurate execution.

Inventory & Fulfillment Oversight

  • Manage inventory levels and updates across platforms, including those handling their own fulfillment (e.g., Amazon FBA).
  • Coordinate with warehouse teams to verify stock counts and resolve discrepancies.
  • Ensure product listings, SKUs, and availability are accurate and consistent across all selling platforms.
Requirements:

Qualifications

  • Education: Associate’s or Bachelor’s degree preferred, or equivalent experience.
  • Experience: 2+ years in customer service, order management, or eCommerce operations.
  • Familiarity with Amazon Seller Central, HSN systems, Shopify, or other online sales platforms.
  • Experience entering and reconciling data in accounting or ERP software (e.g., QuickBooks, NetSuite).
  • Proficient in Microsoft Excel – ability to use formulas, pivot tables, and data reporting tools.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment.

Preferred Skills

  • Experience supporting national or key retail accounts.
  • Knowledge of fulfillment processes and logistics coordination.
  • Familiarity with CRM systems and order tracking platforms.
  • Strong analytical mindset with the ability to identify trends and improve efficiency.

What We Offer

  • Competitive compensation
  • Collaborative team culture with opportunities for growth.
  • Exposure to national retail partners and dynamic eCommerce channels.
  • A chance to play a key role in a fast-growing consumer brand.