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Hsn Customer Service Jobs (NOW HIRING)

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and ...

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC Group, Inc

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and ...

QVC

Customer Service Specialist

Cincinnati, OH · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping ...

QVC

Customer Service Specialist

Louisville, KY · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team Our Customer Service ...

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team Our Customer Service ...

QVC

Fulfillment Area Manager

Piney Flats, TN

Your Opportunity, Your Team The Area Manager supports HSN, and will oversee the distribution ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Talent Service Coordinator US

West Chester, PA · On-site

... HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team The Talent Service Coordinator supports QVC, and provides excellent customer service to QVC internal and ...

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Hsn Customer Service information

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How much do hsn customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hsn customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an HSN Customer Service representative?

An HSN Customer Service representative is primarily responsible for handling customer inquiries via phone, email, or chat, assisting with order placement, tracking, returns, and resolving product or billing issues. Throughout the day, you’ll work with various internal systems to document interactions, follow up on customer requests, and provide accurate information about products or promotions. You may also coordinate with other departments, such as shipping or technical support, to ensure customer concerns are addressed promptly. This role often involves multitasking and adapting to a fast-paced environment, making attention to detail and time management important for success.

What is an HSN Customer Service job?

An HSN Customer Service job involves assisting customers with their inquiries, orders, returns, and product information for the Home Shopping Network. Representatives help resolve customer concerns via phone, chat, or email while providing a positive shopping experience. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Hsn Customer Service position, and why are they important?

To thrive as an HSN Customer Service representative, you need strong communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and order processing platforms is often required. Patience, a positive attitude, and the ability to remain calm under pressure are valuable soft skills that set top performers apart. These skills and qualities are essential for efficiently resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation for quality service.

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What cities are hiring for Hsn Customer Service jobs? Cities with the most Hsn Customer Service job openings:
What are the most commonly searched types of Hsn Customer Service jobs? The most popular types of Hsn Customer Service jobs are:
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Hsn Customer Service jobs near you
Infographic showing various Hsn Customer Service job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
HSN Customer Service Specialist

HSN Customer Service Specialist

QVC

Richmond, VA • Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

QVC rating

6.0

Company rating: 6.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports HSN, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in Virginia. You will work from home.

What You'll Do

  • $15.00 per hours plus shift differential and incentives where applicable.
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Follow HSN computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

#LI-Remote

This is a remote position.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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