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Hsn Customer Service Jobs (NOW HIRING)

QVC

QVC Bilingual Customer Service - 2nd Shift

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... Your Opportunity, Your Team Our bilingual Customer Service Specialist supports QVC, and help answer ...

QVC

Fulfillment Area Manager - Nights

Bethlehem, PA · On-site

The Fulfillment Area Manager supports QVC and HSN, and manages the tactical functionality of the ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

QVC Retail Outlet Store Keyholder

Malvern, PA · On-site

$20/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... Ensure customer service standards are met, resolve customer issues, and communicate decisions to ...

QVC, Inc.

NY · On-site

$70 - $90/hr

QVC ® , HSN ® , Ballard Designs ® , Frontgate ® , Garnet Hill ® , and Grandin Road. About the ... customer service enhancement. * Oversee daily operations for the assigned area and partner with ...

QVC

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The CSS Sales & Service Supervisor leads a team of customer service professionals to deliver ...

QVC

CSS Supervisor Cornerstone Brands

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The CSS Sales & Service Supervisor leads a team of customer service professionals to deliver ...

QVC, Inc.

Fulfillment Center Area Manager

Florence, SC · On-site

$65 - $90/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... improved customer service.* Oversee daily operations for assigned area, partnering with other ...

QVC

Stock Associate Full Time

Ballard, UT

$15.75 - $19.75/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...

QVC

Stock Associate Full Time

Ballard, UT · On-site

$15.75 - $19.75/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...

Qurate Retail Group

Stock Associate Full Time

Louisville, KY · On-site

$14.50 - $18.25/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is helpful ...

QVC

Fulfillment Area Manager

Suffolk, VA

$65K - $75K/yr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Manager Site Quality Operations

Piney Flats, TN

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... customer service, and maintain a safe, secure working environment. What You'll Bring * 3+ years of ...

QVC

Manager Site Quality Operations

Florence, SC · On-site

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... customer service, and maintain a safe, secure working environment. What You'll Bring * 3+ years of ...

New

QVC

Fulfillment Center Area Manager

Florence, SC · On-site

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Stock Associate Full Time

Roswell, GA

$13.75 - $17.50/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...

QVC

Fulfillment Center Area Manager

Ontario, CA · On-site

$80K - $87K/yr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

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How much do hsn customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hsn customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an HSN Customer Service?

An HSN Customer Service job involves assisting customers with their inquiries, orders, returns, and product information for the Home Shopping Network. Representatives help resolve customer concerns via phone, chat, or email while providing a positive shopping experience. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential for success in this role.

What are the typical daily responsibilities of an HSN Customer Service?

An HSN Customer Service representative is primarily responsible for handling customer inquiries via phone, email, or chat, assisting with order placement, tracking, returns, and resolving product or billing issues. Throughout the day, you’ll work with various internal systems to document interactions, follow up on customer requests, and provide accurate information about products or promotions. You may also coordinate with other departments, such as shipping or technical support, to ensure customer concerns are addressed promptly. This role often involves multitasking and adapting to a fast-paced environment, making attention to detail and time management important for success.

What are the key skills and qualifications needed to thrive in the HSN Customer Service position, and why are they important?

To thrive as an HSN Customer Service representative, you need strong communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and order processing platforms is often required. Patience, a positive attitude, and the ability to remain calm under pressure are valuable soft skills that set top performers apart. These skills and qualities are essential for efficiently resolving customer inquiries, maintaining satisfaction, and supporting the company's reputation for quality service.

How to get hired for remote Hsn Customer Service?

To get hired for remote Hsn Customer Service, candidates should have strong communication skills, previous customer service experience, and familiarity with online communication tools. Applying through the company's official careers page and demonstrating reliability and problem-solving abilities can improve chances of hiring. Some roles may require specific certifications or a quiet, dedicated workspace for remote work.
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Hsn Customer Service jobs near you
Infographic showing various Hsn Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Full Time Customer Service Specialist - 2nd Shift

QVC

Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

QVC rating

6.2

Company rating: 6.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in South Carolina, Florida, Georgia, North Carolina, Idaho, Texas or Virginia to be considered. You will work from home.

What You'll Do

  • $15.00 per hour plus differentials where applicable
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.
  • Work a set full-time schedule, work schedules are not Monday - Friday
  • Set work schedule will include one weekend day and one weekday off

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Provide your own Microsoft 11 computer and additional required equipment following QVC computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

This is a remote position.

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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